Page 1 of 3
Club shop and ticket office closed
Posted: Thu Aug 05, 2021 10:57 am
by ClaretTony
Club shop - closed today and tomorrow to prepare for kit launch.
Ticket office - closed until further notice due to unforseen circumstances.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:07 am
by claret2018
Shambles off the pitch at the moment. Let’s hope we can start better on it on Saturday
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:08 am
by ŽižkovClaret
Apparently the systems keep throwing up an error code when they try and set the BL tickets to 50 quid
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:09 am
by claretonthecoast1882
No need to open ticket office seen as all games are sold out following the price details being released
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:11 am
by JohnMac
They announced power issues yesterday.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:13 am
by ClaretTony
Interesting that they tell us that the club shop is closed today but wait until 11 am.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:16 am
by NewClaret
JohnMac wrote: ↑Thu Aug 05, 2021 11:11 am
They announced power issues yesterday.
God knows how we’re going to get on when all this new signage is up!!
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:16 am
by NewClaret
ClaretTony wrote: ↑Thu Aug 05, 2021 11:13 am
Interesting that they tell us that the club shop is closed today but wait until 11 am.
Think that was announced a few days ago to be fair.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:29 am
by NottsClaret
It's a good job it's a couple of months until the season starts, or I'd be worried we're not ready on or off the pitch.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:37 am
by NewClaret
NottsClaret wrote: ↑Thu Aug 05, 2021 11:29 am
It's a good job it's a couple of months until the season starts, or I'd be worried we're not ready on or off the pitch.
I’m just hoping they’ve had to close it because that’s where we’re hiding all our signings!!! It is Thursday after all…
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:37 am
by Bordeauxclaret
ClaretTony wrote: ↑Thu Aug 05, 2021 11:13 am
Interesting that they tell us that the club shop is closed today but wait until 11 am.
I know it’s open season on the club at the moment but this was announced previously.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:39 am
by paulatky
At £50 a ticket the owners and ticket office staff are a having a day off to attend reality training
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:41 am
by NewClaret
paulatky wrote: ↑Thu Aug 05, 2021 11:39 am
At £50 a ticket the owners and ticket office staff are a having a day off to attend reality training
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:42 am
by claretonthecoast1882
paulatky wrote: ↑Thu Aug 05, 2021 11:39 am
At £50 a ticket the owners and ticket office staff are a having a day off to attend reality training
Maybe those who think all tickets are £50 should tag along with them
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:43 am
by ClaretTony
Bordeauxclaret wrote: ↑Thu Aug 05, 2021 11:37 am
I know it’s open season on the club at the moment but this was announced previously.
Which has already been posted - but at 11 this morning it went on the club's website
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:45 am
by paulatky
claretonthecoast1882 wrote: ↑Thu Aug 05, 2021 11:42 am
Maybe those who think all tickets are £50 should tag along with them
£28 and £36 for a senior ticket in JHL is totally unreal
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:49 am
by claretonthecoast1882
paulatky wrote: ↑Thu Aug 05, 2021 11:45 am
£28 and £36 for a senior ticket in JHL is totally unreal
So not £50 then
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:50 am
by Bordeauxclaret
ClaretTony wrote: ↑Thu Aug 05, 2021 11:43 am
Which has already been posted - but at 11 this morning it went on the club's website
I read it on there yesterday.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:54 am
by ClaretTony
paulatky wrote: ↑Thu Aug 05, 2021 11:45 am
£28 and £36 for a senior ticket in JHL is totally unreal
Where I sit is is now £40 for a senior
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:54 am
by paulatky
Those are seniors prices
£36 is an 80% increase over the £20 cost over 2019/20 season.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:56 am
by Dyched
Go and watch League 1 football if you don’t want to pay Premier League prices.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 11:59 am
by fatboy47
Dyched wrote: ↑Thu Aug 05, 2021 11:56 am
Go and watch League 1 football if you don’t want to pay Premier League prices.
Enjoy a half empty stadium if they've got the pricing wrong.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:01 pm
by claretonthecoast1882
paulatky wrote: ↑Thu Aug 05, 2021 11:54 am
Those are seniors prices
£36 is an 80% increase over the £20 cost over 2019/20 season.
Compare our prices with the rest of the division we are competing in and after that compare our prices with the 2 nearest clubs to us in Rovers & PNE
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:04 pm
by BurnleyFC
Pacey and Dave have probably got rid of all the club shop staff as well without even realising.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:04 pm
by ClaretAndJew
Just bought tickets for the friendly on Saturday and not received any confirmation or QR code. Oops.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:05 pm
by Newcastleclaret93
Dyched wrote: ↑Thu Aug 05, 2021 11:56 am
Go and watch League 1 football if you don’t want to pay Premier League prices.
How have the new owners convinced fans that the rising prices is a good thing?
I understand our prices are cheaper than every premier league club but Burnley is one of the poorest regions in the country. The increases highlighted are crazy high. I think closer to 10% would have been easier to take for the majority of fans.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:06 pm
by ClaretTony
ClaretAndJew wrote: ↑Thu Aug 05, 2021 12:04 pm
Just bought tickets for the friendly on Saturday and not received any confirmation or QR code. Oops.
I ordered mine last weekend I think - it took about ten minutes before the email arrived.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:08 pm
by BuryClaret
Really don't understand the moaning about ticket price increases. It had to happen eventually, prices have been frozen for years. And season tickets are still great value compared to some of our Premier League counterparts.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:08 pm
by ClaretAndJew
ClaretTony wrote: ↑Thu Aug 05, 2021 12:06 pm
I ordered mine last weekend I think - it took about ten minutes before the email arrived.
Thanks! It's been a little longer than 10 minutes but I'll wait, got proof of purchase so I'm not worried!
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:17 pm
by Steve-Harpers-perm
BuryClaret wrote: ↑Thu Aug 05, 2021 12:08 pm
Really don't understand the moaning about ticket price increases. It had to happen eventually, prices have been frozen for years. And season tickets are still great value compared to some of our Premier League counterparts.
What was it Stan Ternent used to say about some Burnley fans!?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:20 pm
by Eyres_11
BuryClaret wrote: ↑Thu Aug 05, 2021 12:08 pm
Really don't understand the moaning about ticket price increases. It had to happen eventually, prices have been frozen for years. And season tickets are still great value compared to some of our Premier League counterparts.
You don't understand why raising the prices for tickets in a time when people are struggling for money and are being offered an inferior product in exchange for more money is a problem?
The club love people like you.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:21 pm
by Sean Dyche's Watch
ClaretTony wrote: ↑Thu Aug 05, 2021 10:57 am
Club shop - closed today and tomorrow to prepare for kit launch.
The club originally tweeted the following, then deleting it:
‐--------
| Due to unforseen circumstances, the ticket office is closed until further notice.
Please head to our website to buy any tickets or email
ticketoffice@burnleyfc.com if you have any enquiries.
The Clarets Store is also closed as we prepare for the 20/21 home kit launch
‐---‐
20/21?!? It's not the first time the club has made this mistake in a tweet, then deleting the tweet afterwards!
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:21 pm
by claretonthecoast1882
Eyres_11 wrote: ↑Thu Aug 05, 2021 12:20 pm
You don't understand why raising the prices for tickets in a time when people are struggling for money and are being offered an inferior product in exchange for more money is a problem?
The club love people like you.
Inferior product ? When did we get relegated ?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:22 pm
by BurnleyFC
If the squad was considerably stronger than it was at the end of last season then I don’t think people would have a problem with the price hike.
As it happens it isn’t, though.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:23 pm
by Steve-Harpers-perm
Eyres_11 wrote: ↑Thu Aug 05, 2021 12:20 pm
You don't understand why raising the prices for tickets in a time when people are struggling for money and are being offered an inferior product in exchange for more money is a problem?
The club love people like you.
They haven’t raised all the prices though have they? Season tickets were frozen and plenty of Matchday tickets available at exactly the same prices as 18 months ago. No one is forcing you to buy a £50 ticket.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:23 pm
by Leisure
paulatky wrote: ↑Thu Aug 05, 2021 11:39 am
At £50 a ticket the owners and ticket office staff are a having a day off to attend reality training
You do realise that the vast majority of tickets are priced well under £50?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 12:54 pm
by NottsClaret
In Germany they have fans of all clubs uniting to keep ticket prices down across the league, over here we have fans of the same club shouting each other down because they insist a US finance company should be charging them more to watch their club.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:03 pm
by BuryClaret
Eyres_11 wrote: ↑Thu Aug 05, 2021 12:20 pm
You don't understand why raising the prices for tickets in a time when people are struggling for money and are being offered an inferior product in exchange for more money is a problem?
The club love people like you.
As others have pointed out, you don't have to pay the £50 though do you - you could go and sit in another stand for £35?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:14 pm
by ClaretTony
Steve-Harpers-perm wrote: ↑Thu Aug 05, 2021 12:23 pm
They haven’t raised all the prices though have they? Season tickets were frozen and plenty of Matchday tickets available at exactly the same prices as 18 months ago. No one is forcing you to buy a £50 ticket.
Early bird prices were the same but remember they were set early in 2020. The full price season tickets have gone up significantly in some areas and the concession prices even more.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:20 pm
by Quickenthetempo
People are probably moaning as the club have outpriced them from attending.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:31 pm
by Peter Loo
NottsClaret wrote: ↑Thu Aug 05, 2021 12:54 pm
In Germany they have fans of all clubs uniting to keep ticket prices down across the league, over here we have fans of the same club shouting each other down because they insist a US finance company should be charging them more to watch their club.
Yeah bizarre isn't it but nobody said football fans are that intelligent did they, and this proves it on here at least.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:32 pm
by Leisure
Quickenthetempo wrote: ↑Thu Aug 05, 2021 1:20 pm
People are probably moaning as the club have outpriced them from attending.
How have they been outpriced?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:45 pm
by DCWat
Closing the store to prepare for a kit launch!?
Dressing a mannequin in the kit, popping up some new visuals in the store and logging the stock / barcodes shouldn’t result in the closure of the store.
Most work could be done behind the scenes and the ‘front of house’ stuff done between closing the previous day and opening the next.
It’s perhaps not a huge deal, but it’s not exactly professional. There’s a long way to go for us in a number of off the field areas.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:50 pm
by Bordeauxclaret
They do this every year don’t they?
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 1:50 pm
by beddie
I still don’t get “kit launch” do people actually turn up in the hundreds to buy it? Or is it to do with advertising. I’ve never been able to get excited about a football shirt and a pair of shorts.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 2:12 pm
by ClaretTony
Bordeauxclaret wrote: ↑Thu Aug 05, 2021 1:50 pm
They do this every year don’t they?
Done it for the last few years
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 2:13 pm
by Milltown1882
Worldpay is down which I assume is the reason for the ticket office situation
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 2:31 pm
by Eyres_11
Hardly improved have we....poor season last season as well....underwhelming incomings at best.
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 2:34 pm
by claretonthecoast1882
Eyres_11 wrote: ↑Thu Aug 05, 2021 2:31 pm
Hardly improved have we....poor season last season as well....underwhelming incomings at best.
If you find where we currently inferior and have a feeling of being underwhelmed then you are lucky
Re: Club shop and ticket office closed
Posted: Thu Aug 05, 2021 2:35 pm
by Quickenthetempo
Leisure wrote: ↑Thu Aug 05, 2021 1:32 pm
How have they been outpriced?
When the tickets on offer are more than they can afford or wish to pay.
| Due to unforseen circumstances, the ticket office is closed until further notice. 