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2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 11:43 am
by ClaretTony

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 11:44 am
by ClaretTony
Season ticket holders can currently claim their own seats and they go onto your season card

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 11:46 am
by claretonthecoast1882
Sensibly priced.

Should see a half decent crowd for this comp, including a decent number from Rochdale

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 12:21 pm
by Bosscat
Tickets odered and uploaded to Team Cards
👍🙂👍

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 12:29 pm
by buzzclarets79
Just bought mine, took 2 min to do, straight forward and simple.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 12:42 pm
by Herts Clarets
Could you change the title to include (Cup) so i don't think i have time travelled back to the late 80s/early 90s :?

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 1:16 pm
by PadihamThickNeck
Just bought mine, easy enough took 2 mins, hopefully the cheap prices will see a decent crowd.

Good chance that Rochdale might sell out at them prices.

They took 3k to Newcastle the other year and that’s a lot further than Burnley.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 1:24 pm
by Quicknick
Are we in the last eight, if we win this?

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 1:29 pm
by ClaretTony
Quicknick wrote:
Wed Sep 08, 2021 1:24 pm
Are we in the last eight, if we win this?
Last 16 if we win

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 2:45 pm
by Leisure
ClaretTony wrote:
Wed Sep 08, 2021 1:29 pm
Last 16 if we win
But last 8 games! ;)

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 4:05 pm
by Boss Hogg
If I’m a season ticket holder and want to take 2 non ticket holders do I have to go to the ticket office ? Looks like I won’t be able to do this online.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 5:08 pm
by ClaretTony
Boss Hogg wrote:
Wed Sep 08, 2021 4:05 pm
If I’m a season ticket holder and want to take 2 non ticket holders do I have to go to the ticket office ? Looks like I won’t be able to do this online.
I think you should be able to do it online

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 5:32 pm
by MACCA
Absolutely cannot argue with those prices

Just a quick question can you purchase tickets for people without a clarets number?
I'm willing to go down to do so.
Thinking of taking a few family members on that dont have a CN, and my son has also asked to take a friend.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 5:35 pm
by PadihamThickNeck
MACCA wrote:
Wed Sep 08, 2021 5:32 pm
Absolutely cannot argue with those prices

Just a quick question can you purchase tickets for people without a clarets number?
I'm willing to go down to do so.
Thinking of taking a few family members on that dont have a CN, and my son has also asked to take a friend.
Just added some to my basket to check for you MACCA, it’s saying 6 per Clarets number….

A maximum of 6 tickets for Burnley Vs Rochdale AFC can be purchased. Customer currently has 9 currently purchased or booked for Burnley Vs Rochdale AFC.
Product Burnley Vs Rochdale AFC can only be purchased once logged-in.
Maxium number of tickets per product per basket has been exceeded

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 5:38 pm
by MACCA
Ahh ok cheers, as long as I can buy tickets for none season ticket holders or none clarets numbers I'll do in either 2 transactions or as a mate to add some tickets to his.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 6:28 pm
by Belial
MACCA wrote:
Wed Sep 08, 2021 5:32 pm
I'm willing to go down to do so.
Blimey, you must be keen to go on

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 6:32 pm
by clarethomer
much easier than my last attempt at tickets.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 7:21 pm
by TonbridgeClaret
Those prices are a brilliant effort by the club. It'll be great to see a decent attendance at a Caribao Cup game.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 7:33 pm
by MACCA
Belial wrote:
Wed Sep 08, 2021 6:28 pm
Blimey, you must be keen to go on
Wayhey :lol: :lol: :lol:

Doffs ones cap

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 8:08 pm
by Local cricketer
Looking forward to it. The Doom and gloomers on here will be having wet dreams about facing Rochdale again

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Wed Sep 08, 2021 10:53 pm
by chipbutty
Herts Clarets wrote:
Wed Sep 08, 2021 12:42 pm
Could you change the title to include (Cup) so i don't think i have time travelled back to the late 80s/early 90s :?
I doubt that you would be frequenting an Internet message board in that time period 😉

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 6:03 am
by claretandy
Rochdale fans going mental over only being given 2400 tickets, reckon they are going to take over the home ends :lol:

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 7:48 am
by PadihamThickNeck
claretandy wrote:
Thu Sep 09, 2021 6:03 am
Rochdale fans going mental over only being given 2400 tickets, reckon they are going to take over the home ends :lol:
https://wwww.fansnetwork.co.uk/members/ ... fl-cup/#43

Good read, moaning about allocation saying they should get the whole CFS. A stand which is bigger than their average home attendance :lol:

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 8:36 am
by ClaretTony
claretandy wrote:
Thu Sep 09, 2021 6:03 am
Rochdale fans going mental over only being given 2400 tickets, reckon they are going to take over the home ends :lol:
I've just checked the rules because in the FA Cup they would be entitled to more (I think). For this competition it is 10% which is the same as it is for the Premier League.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:21 am
by AlargeClaret
Why on earth aren’t the club giving Rochdale a decent allocation ie CFS? It’s after all their cup final and it’s literally down the road . Surely that would maximise revenue ?

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:22 am
by claretonthecoast1882
Part of me thinks as a 1 off game we should have given them more tickets if they had a demand for it.

We would be complaining had the game been away and they stuck to the 10% rule and gave us about 800 tickets when they could quite easily fit more in.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:30 am
by randomclaret2
claretonthecoast1882 wrote:
Thu Sep 09, 2021 9:22 am
Part of me thinks as a 1 off game we should have given them more tickets if they had a demand for it.

We would be complaining had the game been away and they stuck to the 10% rule and gave us about 800 tickets when they could quite easily fit more in.
Surely we have a somewhat bigger support than Rochdale .How many did they get for their last home game ?

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:32 am
by Rileybobs
AlargeClaret wrote:
Thu Sep 09, 2021 9:21 am
Why on earth aren’t the club giving Rochdale a decent allocation ie CFS? It’s after all their cup final and it’s literally down the road . Surely that would maximise revenue ?
I presume the segregation already in place would make this difficult? I wouldn’t know though as I never venture to that end of the ground.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:39 am
by AlargeClaret
Rileybobs wrote:
Thu Sep 09, 2021 9:32 am
I presume the segregation already in place would make this difficult? I wouldn’t know though as I never venture to that end of the ground.
Would have thought for the sake of low end cup game they could re-locate the CFS lot ? I’m sure there’s some logic behind it ( perhaps to stop the inevitable moaning and groaning if they had to sit elsewhere ?)

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:43 am
by Rileybobs
AlargeClaret wrote:
Thu Sep 09, 2021 9:39 am
Would have thought for the sake of low end cup game they could re-locate the CFS lot ? I’m sure there’s some logic behind it ( perhaps to stop the inevitable moaning and groaning if they had to sit elsewhere ?)
Possibly, but I was thinking more along the lines of segregating home and away fans when entering and leaving the ground. Not sure if this is an issue during normal league games?

But your point about fans being relocated is fair, as people with season tickets in the CFS probably wouldn’t be too impressed to have to sit elsewhere, particularly as the available seats will be in the less premium parts of the ground.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 9:44 am
by wilks_bfc
AlargeClaret wrote:
Thu Sep 09, 2021 9:39 am
Would have thought for the sake of low end cup game they could re-locate the CFS lot ? I’m sure there’s some logic behind it ( perhaps to stop the inevitable moaning and groaning if they had to sit elsewhere ?)
It’s not just a case of relocating the CFS lot

They won’t want to “split” the away fans. Some would have to enter from the BL side, some from the Longside

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:00 am
by ClaretTony
AlargeClaret wrote:
Thu Sep 09, 2021 9:39 am
Would have thought for the sake of low end cup game they could re-locate the CFS lot ? I’m sure there’s some logic behind it ( perhaps to stop the inevitable moaning and groaning if they had to sit elsewhere ?)
Club policy for cup ties is that all season ticket holders have a period where they can claim their own seats wherever possible. Why should they chuck season ticket holders out of their seats in the cfs? The allocation exceeds the number we have to give them.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:06 am
by Funkydrummer
Wel, I'm glad some of you are managing tickets for Rochdale game !!!! For me the website is nothing short of a bloody disgrace. I cannot for the life of me order 2 tickets for our own seats in the Bob Lord stand. Just as a starter, the website states that the tickets go on sale on Wednesday 7th September !!!! There is no Wednesday 7th September (not this year anyway). Despite being season ticket holders we don't have "favourite seats " and my partner, who is also a concession, and has her own clarets number, is being charged £10 as opposed to my £5 and I cannot get round that whatever I try.

According to them, the last game we attended was Spurs 7th March 2020 but I distinctly remember going on both the Brighton and Leeds games this very season.

Added to all this I have had to resort going to the ticket office for tickets for the U21 International. OK, there are 13 of us going but, according to the website you can buy this many by using 2 or more clarets numbers. Can you bo11ocks !!!! Well, I couldn't anyway. Credit where it's due, the young girl in the ticket office was very good and sorted it out for us. The poor lass had to go through hoops to sort it. My partner had to show her season ticket card to show that she was a concession. WTF - that shouldn't be.

If you live out of town it must be a nightmare.

I'm going to have to call in again today to sort the Rochdale tickets out. That simply shouldn't be.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:13 am
by claretburns
wilks_bfc wrote:
Thu Sep 09, 2021 9:44 am
It’s not just a case of relocating the CFS lot

They won’t want to “split” the away fans. Some would have to enter from the BL side, some from the Longside
Not true, there is a doorway in the CFS concourse which is now always locked separating the home and away fans, they could easily open the CFS to just Rochdale, they could all enter via BL side of the ground and just open the door in the CFS concourse to allow them through.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:16 am
by ClaretTony
Funkydrummer wrote:
Thu Sep 09, 2021 10:06 am
Wel, I'm glad some of you are managing tickets for Rochdale game !!!! For me the website is nothing short of a bloody disgrace. I cannot for the life of me order 2 tickets for our own seats in the Bob Lord stand. Just as a starter, the website states that the tickets go on sale on Wednesday 7th September !!!! There is no Wednesday 7th September (not this year anyway). Despite being season ticket holders we don't have "favourite seats " and my partner, who is also a concession, and has her own clarets number, is being charged £10 as opposed to my £5 and I cannot get round that whatever I try.

According to them, the last game we attended was Spurs 7th March 2020 but I distinctly remember going on both the Brighton and Leeds games this very season.

Added to all this I have had to resort going to the ticket office for tickets for the U21 International. OK, there are 13 of us going but, according to the website you can buy this many by using 2 or more clarets numbers. Can you bo11ocks !!!! Well, I couldn't anyway. Credit where it's due, the young girl in the ticket office was very good and sorted it out for us. The poor lass had to go through hoops to sort it. My partner had to show her season ticket card to show that she was a concession. WTF - that shouldn't be.

If you live out of town it must be a nightmare.

I'm going to have to call in again today to sort the Rochdale tickets out. That simply shouldn't be.
When you login to the ticketing site as a season ticket holder, your Rochdale ticket and those for friends and family should already be in there. All I had to do was delete a couple I didn't want and then pay for them. All done in about a minute.

So the question you should be asking is why your tickets don't appear when you login.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:22 am
by ClaretTony
Funkydrummer wrote:
Thu Sep 09, 2021 10:06 am
Wel, I'm glad some of you are managing tickets for Rochdale game !!!! For me the website is nothing short of a bloody disgrace. I cannot for the life of me order 2 tickets for our own seats in the Bob Lord stand. Just as a starter, the website states that the tickets go on sale on Wednesday 7th September !!!! There is no Wednesday 7th September (not this year anyway). Despite being season ticket holders we don't have "favourite seats " and my partner, who is also a concession, and has her own clarets number, is being charged £10 as opposed to my £5 and I cannot get round that whatever I try.

According to them, the last game we attended was Spurs 7th March 2020 but I distinctly remember going on both the Brighton and Leeds games this very season.

Added to all this I have had to resort going to the ticket office for tickets for the U21 International. OK, there are 13 of us going but, according to the website you can buy this many by using 2 or more clarets numbers. Can you bo11ocks !!!! Well, I couldn't anyway. Credit where it's due, the young girl in the ticket office was very good and sorted it out for us. The poor lass had to go through hoops to sort it. My partner had to show her season ticket card to show that she was a concession. WTF - that shouldn't be.

If you live out of town it must be a nightmare.

I'm going to have to call in again today to sort the Rochdale tickets out. That simply shouldn't be.
This is what you should see when you login to the ticket site.

Rochdale Tickets.jpg
Rochdale Tickets.jpg (68.06 KiB) Viewed 5482 times

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:23 am
by Funkydrummer
To be fair Tony, there's an awful lot of questions I should be asking.

But it shouldn't be necessary for the simple act of buying a couple of tickets, especially
for a multi million pound business. Even on a day that doesn't exist !!!!!!!!!

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:26 am
by Funkydrummer
Thanks for that CT - nope, nothing remotely like that for me. Going to get it sorted today, by hook
or by crook.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:28 am
by ClaretTony
Funkydrummer wrote:
Thu Sep 09, 2021 10:26 am
Thanks for that CT - nope, nothing remotely like that for me. Going to get it sorted today, by hook
or by crook.
Then you do need to get it sorted. How it should work is that all the season ticket holder Rochdale tickets are automatically allocated so when you login they should be right there for you and friends and family.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:30 am
by Bosscat
claretburns wrote:
Thu Sep 09, 2021 10:13 am
Not true, there is a doorway in the CFS concourse which is now always locked separating the home and away fans, they could easily open the CFS to just Rochdale, they could all enter via BL side of the ground and just open the door in the CFS concourse to allow them through.
Health and Safety probably does not allow 🙄

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:44 am
by ClaretAL
ClaretTony wrote:
Thu Sep 09, 2021 10:28 am
Then you do need to get it sorted. How it should work is that all the season ticket holder Rochdale tickets are automatically allocated so when you login they should be right there for you and friends and family.
Yep, precisely what mine was like.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 10:47 am
by Leisure
Funkydrummer wrote:
Thu Sep 09, 2021 10:06 am
Wel, I'm glad some of you are managing tickets for Rochdale game !!!! For me the website is nothing short of a bloody disgrace. I cannot for the life of me order 2 tickets for our own seats in the Bob Lord stand. Just as a starter, the website states that the tickets go on sale on Wednesday 7th September !!!! There is no Wednesday 7th September (not this year anyway). Despite being season ticket holders we don't have "favourite seats " and my partner, who is also a concession, and has her own clarets number, is being charged £10 as opposed to my £5 and I cannot get round that whatever I try.

According to them, the last game we attended was Spurs 7th March 2020 but I distinctly remember going on both the Brighton and Leeds games this very season.

Added to all this I have had to resort going to the ticket office for tickets for the U21 International. OK, there are 13 of us going but, according to the website you can buy this many by using 2 or more clarets numbers. Can you bo11ocks !!!! Well, I couldn't anyway. Credit where it's due, the young girl in the ticket office was very good and sorted it out for us. The poor lass had to go through hoops to sort it. My partner had to show her season ticket card to show that she was a concession. WTF - that shouldn't be.

If you live out of town it must be a nightmare.

I'm going to have to call in again today to sort the Rochdale tickets out. That simply shouldn't be.
I thought that this was worthy of relaying to the Club, so I've forwarded it to the SLO for her information/attention/action.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 11:26 am
by Funkydrummer
Cheers Leisure, something needs sorting. I've been logging in and out several times this morning and eventually that screen that CT put up appeared, as if by magic !!!!! However they are still wanting to charge £10 for my partner who is a concession too.

When I tried to log in again, just to show it to my partner, it wouldn't let me in as it didn't recognise my email address !!!!! It was invalid !!!!

Oh the joy. :shock:

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 11:32 am
by ClaretTony
Funkydrummer wrote:
Thu Sep 09, 2021 11:26 am
Cheers Leisure, something needs sorting. I've been logging in and out several times this morning and eventually that screen that CT put up appeared, as if by magic !!!!! However they are still wanting to charge £10 for my partner who is a concession too.

When I tried to log in again, just to show it to my partner, it wouldn't let me in as it didn't recognise my email address !!!!! It was invalid !!!!

Oh the joy. :shock:
And sadly the ticket office get the blame when it's not their problem. They are the ones that have to sort out the mess.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 11:57 am
by Whitgord
The whole ticketing website is a pain to use. The first few times I tried to get Rochdale ticket it took me to the whole ground view to select the few seats that are not season ticket seats. Then eventually I got the “automatic buying of my own seat” which I then did. My friend had the same problem. When he eventually got offered his own seat it thought he was an adult not an over 65. He did not want to pay the extra and from now on it thinks he has bought his seat but he hasn’t. He’ll have to visit the ticket office to sort it. Yes the staff in the ticket office are trying their best but the whole computer system needs scrapping and a new one introducing. There again, I dread to think how successful a change to a new system would be.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 11:58 am
by Whitgord
It was already likely to be a low turnout, but any hassle buying tickets will just put off even more people from bothering.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 12:06 pm
by Funkydrummer
Whitgord wrote:
Thu Sep 09, 2021 11:57 am
The whole ticketing website is a pain to use. The first few times I tried to get Rochdale ticket it took me to the whole ground view to select the few seats that are not season ticket seats. Then eventually I got the “automatic buying of my own seat” which I then did. My friend had the same problem. When he eventually got offered his own seat it thought he was an adult not an over 65. He did not want to pay the extra and from now on it thinks he has bought his seat but he hasn’t. He’ll have to visit the ticket office to sort it. Yes the staff in the ticket office are trying their best but the whole computer system needs scrapping and a new one introducing. There again, I dread to think how successful a change to a new system would be.
That's exactly how it's been for me whit. There was no way that I could book
our own seats. Using the other method of course I couldn't book our seats as they are allocated to us until Monday !!!! The irony is not lost on me but the frustration and time wasting is unforgiveable.

The ticket office staff are brilliant and will get no aggro from me. They must be tearing their hair out at times, bless 'em.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 12:09 pm
by Gordaleman
Whitgord wrote:
Thu Sep 09, 2021 11:57 am
The whole ticketing website is a pain to use. The first few times I tried to get Rochdale ticket it took me to the whole ground view to select the few seats that are not season ticket seats. Then eventually I got the “automatic buying of my own seat” which I then did. My friend had the same problem. When he eventually got offered his own seat it thought he was an adult not an over 65. He did not want to pay the extra and from now on it thinks he has bought his seat but he hasn’t. He’ll have to visit the ticket office to sort it. Yes the staff in the ticket office are trying their best but the whole computer system needs scrapping and a new one introducing. There again, I dread to think how successful a change to a new system would be.
Got my 'Over 65' ticket online with no problems this morning. So long as you are logged in and the site knows who you are, it gives you options about the type of ticket you require. (i.e 'Over 65'.) No hassle at all.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 12:14 pm
by Bosscat
Gordaleman wrote:
Thu Sep 09, 2021 12:09 pm
Got my 'Over 65' ticket online with no problems this morning. So long as you are logged in and the site knows who you are, it gives you options about the type of ticket you require. (i.e 'Over 65'.) No hassle at all.
Summed it up in one sentence GD ... it also puts tickets automatically in your basket ... with the option to change age categories etc etc if required.

Re: 2021/22: Burnley v Rochdale – Ticket Information

Posted: Thu Sep 09, 2021 12:17 pm
by Gordaleman
Bosscat wrote:
Thu Sep 09, 2021 12:14 pm
Summed it up in one sentence GD ... it also puts tickets automatically in your basket ... with the option to change age categories etc etc if required.
They also send an email of your purchase, so I'd advise printing it off and taking it with you, in case there is a problem with your season card.