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Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:28 am
by bfcjg
If so did it all go smoothly?

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:37 am
by ClaretTony
bfcjg wrote: ↑
Mon Aug 01, 2022 11:28 am
If so did it all go smoothly?
I've used mine for five season tickets and then match tickets for away games end of last season and start of this. Not much left on the gold card now but the plan was to get the money as quickly as possible.

Not had any issues.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:40 am
by bfcjg
I got my season ticket with mine and no issue, just wondered about the merchandise side .

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:40 am
by lakedistrictclaret
I forgot about my gold card when I ordered my Wigan ticket, I'll remember for future away games.
I did use it to buy my season ticket though, and presumably I'll be able to buy a pie and a coffee with it on Saturday.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:41 am
by dsr
Yes, and yes. The gold card was read electronically but for some reason they wrote the details down on paper as well. Probably not confident (it was early days) that the system was foolproof.

(This was in the club shop.)

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:44 am
by Juan Tanamera
I've used mine to buy a t-shirt, sports bag, toiletries and aftershave.
I'm just waiting to see what the away shirts will be like then I'll be getting one each fir me and my lad.
You can also use any loyalty points you may have accumulated, or at least you could last season.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:46 am
by Juan Tanamera
Oh, and I purchased my season ticket as well. 👍

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 11:53 am
by ClaretTony
bfcjg wrote: ↑
Mon Aug 01, 2022 11:40 am
I got my season ticket with mine and no issue, just wondered about the merchandise side .
Online it should be just as easy as buying tickets - in the shop, I can't see why not, I've bought tickets over the counter at the ticket office with mine, just quoting my Clarets Number.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 3:07 pm
by bfcjg
Just got back, no hassle shirt for me and the grandchildren. Gold standard !

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 3:11 pm
by Boxy
I might be a being a bit stupid here but what is a gold card ? xD

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 3:12 pm
by AlargeClaret
Suprised more aren’t using the platinum card tbh, though it was invite only

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 3:20 pm
by dsr
Boxy wrote: ↑
Mon Aug 01, 2022 3:11 pm
I might be a being a bit stupid here but what is a gold card ? xD
Former shareholders got paid out half in cash and half in club credit. The club credit is registered on a gold card.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 3:22 pm
by Boxy
Oh thank you , that explains it.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 4:40 pm
by martin_p
I couldn’t work out how to use it online for the club shop having successfully used it for my season ticket. There didn’t seem to be an option to use it.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 6:21 pm
by ClaretTony
martin_p wrote: ↑
Mon Aug 01, 2022 4:40 pm
I couldn’t work out how to use it online for the club shop having successfully used it for my season ticket. There didn’t seem to be an option to use it.
So basically the points you get from buying at the club shop can’t be spent online at the club shop

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 6:33 pm
by Burnley1989
AlargeClaret wrote: ↑
Mon Aug 01, 2022 3:12 pm
Suprised more aren’t using the platinum card tbh, though it was invite only
Used mine a few times, it’s the queue jumping that’s benefited me the most, tickets go on sale 24 hours before anybody else.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 6:35 pm
by clarethead
The club said there would be an option to use the Clarets Gold card in the online club shop, but it's taking longer to implement than expected.

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 01, 2022 7:05 pm
by AlargeClaret
Burnley1989 wrote: ↑
Mon Aug 01, 2022 6:33 pm
Used mine a few times, it’s the queue jumping that’s benefited me the most, tickets go on sale 24 hours before anybody else.
Likewise , been a godsend for big away games etc . The 25% off matchday booze n food comes in handy too .

Re: Anyone used their gold card to get merchandise?

Posted: Mon Aug 08, 2022 12:54 pm
by lakedistrictclaret
clarethead wrote: ↑
Mon Aug 01, 2022 6:35 pm
The club said there would be an option to use the Clarets Gold card in the online club shop, but it's taking longer to implement than expected.
I'm looking for ways to spend my credit.
I went shopping online hoping to use my gold card, but no option to use it yet.
Surely it can't be that difficult to organise?