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Tickets via the Burnley app

Posted: Mon Dec 26, 2022 12:32 pm
by Burnley123
I can’t make the game tomorrow due to being away. I forgot to give my season ticket to my friend and was wondering if there any where on the app where I could scan/ transfer my ticket?

Or has any one tried sending a picture of the season ticket and scanning the picture at the turnstile to get in?

Any help/ advice is appreciated as I don’t want the ticket going to waste.

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 12:42 pm
by Claret Till I Die
Email the ticket office & they may print a paper ticket if you explain. Probably be nobody there until the morning though

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 1:09 pm
by Jimmymaccer
I guess not “legal’ but I did see a guy in front of me last match using his phone which looked like a photo and it worked/let him in…….it is a barcode and the actual card itself doesn’t contain any info so………

Not sure tho….

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 1:19 pm
by wilks_bfc
You could previously view your ST QR code on the ticket section of the app but it’s now asking to confirm email but like a lot of things club tech related doesn’t appear to be working correctly

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 1:21 pm
by Claret Till I Die
Screenshot_20221226_131819_Burnley FC.jpg
Screenshot_20221226_131819_Burnley FC.jpg (351.12 KiB) Viewed 755 times
I've screenshot tickets bought online to my son and he's got in using them. There's also a ticket wallet in the Burnley app that apparently shows your ST details 3 hours before kick off but I've never used it.

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 2:15 pm
by IanMcL
I remember for their 'members' seats and boxes, they would resale and give the member the next price down as compensation and keep the difference.

A sell-out at Turf Moor would benefit from such a system.

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 4:05 pm
by gandhisflipflop
Claret Till I Die wrote:
Mon Dec 26, 2022 1:21 pm
Screenshot_20221226_131819_Burnley FC.jpgI've screenshot tickets bought online to my son and he's got in using them. There's also a ticket wallet in the Burnley app that apparently shows your ST details 3 hours before kick off but I've never used it.
So if you forgot your season card you could use the app to enter the stadium?

Re: Tickets via the Burnley app

Posted: Mon Dec 26, 2022 4:10 pm
by Claret Till I Die
gandhisflipflop wrote:
Mon Dec 26, 2022 4:05 pm
So if you forgot your season card you could use the app to enter the stadium?
So I'm lead to believe