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Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:23 pm
by Milltown1882
Anyone else having issues with clarets+ for a change? Links showing on the live page with no click through and no option available to order the game.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:25 pm
by gtclaret
Have paid easy enough, like last time. No option to actually watch anything yet, like last time, let's see what happens

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:29 pm
by Milltown1882
It’s now taken my payment, confirmed it then logged me out. Can someone at the club sort this club’s website out at any point, constantly awful.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:31 pm
by claretburns
Got the link here, https://www.burnleyfootballclub.com/live, should go live about 5 minutes before kick off.

Preview is currently free on YouTube - https://www.youtube.com/watch?v=C4g6NGlWyJY

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:32 pm
by edenclaret
They were supposed to offer refunds for the Boro match. Still owe me £10. Am now reluctant to give them more cash.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:32 pm
by Milltown1882
claretburns wrote:
Fri Dec 30, 2022 7:31 pm
Got the link here, https://www.burnleyfootballclub.com/live, should go live about 5 minutes before kick off.

Preview is currently free on YouTube - https://www.youtube.com/watch?v=C4g6NGlWyJY
Thank you, got it at that link. Hopefully stays through.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:33 pm
by claretburns
Milltown1882 wrote:
Fri Dec 30, 2022 7:32 pm
Thank you, got it at that link. Hopefully stays through.
Stream has now started for me showing ads at the moment.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 7:40 pm
by upanatem
I took a risk and paid my £10 for the Clarets+ live stream. The Burnley website is an absolute nightmare to navigate. Having paid, I had to log back in, and I clicked on the 'video' option on the link shown in the post above this one. But I had to refresh the page to get the link to work – it was not live until after 19:30. (Heart palpitations during the whole process.) Why isn't the site intuitive and OBVIOUS?

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 8:37 pm
by dermotdermot
I managed to access the game but I can't remember how. All over the place website.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 9:34 pm
by helmclaret
The match day coverage is a shambles and has been for years. It says you are logged in and then constantly asks you to log in again.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 9:46 pm
by Buxtonclaret
Its not the best site to navigate.
But at least this time l got to see the match.
Given the monies involved in footy these days, you'd think they could make it better/easier.

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 9:50 pm
by bfcmik
I got mine sorted for tonight with no issues. Lost comms a couple of times in the 2nd half and had to refresh after h-t but otherwise a really good picture and the unbiased ;) commentary from Phil Bird

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 10:35 pm
by ClaretPete001
Clarets + a bit erratic and I had the same problems as some above...!

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 10:47 pm
by lancastrian
My payment was.taken twice.
Plus it took a about 15 minutes before I saw any football.
Time for the Chairman to get involved

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 10:48 pm
by TheOriginalLongsider
Comms was lost for everyone a few times

Re: Clarets+ - can’t order again

Posted: Fri Dec 30, 2022 10:50 pm
by firstclaret
Maybe the team behind our signing videos can be put to use to improve this?

Re: Clarets+ - can’t order again

Posted: Sat Dec 31, 2022 7:17 am
by burnleypudding
Replay delay
Can anyone explain the huge delay in full match replays being posted for viewing.
I live in Western Australia which is 8hrs+ so prefer to watch the replays of night games the next morning.
Typically, there is a gap of 8-9hrs after the game ends to being able to watch it whereas the highlights can be up within 2-3 hours.
Any ideas
UTC

Re: Clarets+ - can’t order again

Posted: Sat Dec 31, 2022 7:24 am
by what_no_pies
I watched Stokes coverage. No hassle and the commentry was excellent. They wheeled some old boy out for the last 20 minites who seemed a bit lost initially but once he got going he was like a Rolls Royce engine. Incidently they thought the ref was their best player in the first half.

Re: Clarets+ - can’t order again

Posted: Sat Dec 31, 2022 8:08 am
by strayclaret
We’ll explain this to me, how come my nephew in Los Angeles as the crow flies 5,283 miles to his house watching Clarets+ tells me near Boroughbridge 83 miles away watching on the red button 25 seconds before Cullen has scored 🤷🏼‍♂️. Should I sign up to Clarets +???