Do any other club find it as hard to get fans in the ground as we do?!

The most ridiculous queues I’ve ever seen today, contributing to the crap atmosphere when the ground is only 80% full at kick off.

What is it with our inability to get fans through turnstiles?!

Just logged in after getting back from TheUnderground watching another great display by our team and what do I see.....another poster moaning about the club. Get there ferkin earlier.

Sit in the JML and despite queues never had a problem getting in.

Get there earlier. I walked in without any queue at 2.20pm.

Walked straight in the JHU at 2.30

You are all saying "get there earlier".
How do you know he wasn't there at 2.30?
Give him a chance to give full details.......

Vino blanco wrote: ↑

Sat Mar 11, 2023 7:10 pm

Just logged in after getting back from TheUnderground watching another great display by our team and what do I see.....another poster moaning about the club. Get there ferkin earlier.

Got there at 14:45 today due to some unexpected delays on my journey. Missed kick off.

Do you think 15 minutes is reasonable to get in a ground?

If everyone leaves the pub at 2.45 it's not really the clubs fault.

I’ve got a vision of martin-p reading War and Peace to kill the time before kickoff.

NewClaret wrote: ↑

Sat Mar 11, 2023 7:18 pm

Got there at 14:45 today due to some unexpected delays on my journey. Missed kick off.

Do you think 15 minutes is reasonable to get in a ground?

no, when there are nearly 20 thousand people in attendance it's probably advisable to get there earlier ESPECIALLY as it's a known issue

...and that plainly wasn't the case today, there were issues with the turnstiles.

I.T. issues on the concourses saw half the food kiosks shut.

CaptainKirk wrote: ↑

Sat Mar 11, 2023 7:17 pm

You are all saying "get there earlier".
How do you know he wasn't there at 2.30?
Give him a chance to give full details.......

Because someone above walked in at 2.30.

NewClaret wrote: ↑

Sat Mar 11, 2023 7:18 pm

Got there at 14:45 today due to some unexpected delays on my journey. Missed kick off.

Do you think 15 minutes is reasonable to get in a ground?

The home stands are sold out all the time now, you tell me. Sorry about your “unexpected delays”.

Not had any problems all season. Walked straight in JMU at 2.35 today, no queues at all. Actually felt unusually quiet today entering the ground. Great win though.

Vegas Claret wrote: ↑

Sat Mar 11, 2023 7:21 pm

no, when there are nearly 20 thousand people in attendance it's probably advisable to get there earlier ESPECIALLY as it's a known issue

You are wrong pal, how early do you want people to arrive?

Nearly twenty minutes is excessive today, the same queues see people getting in, in half the time on a normal match day.

RMutt wrote: ↑

Sat Mar 11, 2023 7:20 pm

I’ve got a vision of martin-p reading War and Peace to kill the time before kickoff.

Generally have a chat with people. My copy of War and Peace only comes out when someone really tall stands up in front of me.

Longest I've waited this season, even with long lines stretching across the car park
would be 5 or 6 minutes.

Seem to go down quite quickly, maybe I just pick the fastest queues

CaptainKirk wrote: ↑

Sat Mar 11, 2023 7:17 pm

You are all saying "get there earlier".
How do you know he wasn't there at 2.30?
Give him a chance to give full details.......

Thanks CaptainKirk, have clarified now, got there 14:45 due to some unexpected roadworks on the way, I’m normally there around 14:30. But never seen anything like today…

It was hard to even get around the ground the queues were so far back from the Jimmy Mac, right back against the far fence, then the queues to get in the longside were spilling in to the car park, then against the Elite Centre. Most likely arrived at 14:40 but quite literally had to fight crowds to get to our queue at 14:45.

When I got there, queuing alongside the elite centre, one guy said to me “is this seriously the queue for the turnstile?” I said “looks like it” and sent him about 10 further back.

Get in and get sat down about 3 minutes in, continuous streams of people just walking in and making everyone stand up to get to their seat.

Never seen anything like it at any other ground.

Goody1975 wrote: ↑

Sat Mar 11, 2023 7:24 pm

You are wrong pal, how early do you want people to arrive?

Nearly twenty minutes is excessive today, the same queues see people getting in, in half the time on a normal match day.

I used to wander down around 2-2:20 when we were in the 4th division with low crowds just to savour the place. I obviously can't say what's going on now, I just don't understand people complaining about it IF it's a known issue (it's been mentioned on here a good few times so I assume it is ?)

NewClaret wrote: ↑

Sat Mar 11, 2023 7:28 pm

Thanks CaptainKirk, have clarified now, got there 14:45 due to some unexpected roadworks on the way, I’m normally there around 14:30. But never seen anything like today…

It was hard to even get around the ground the queues were so far back from the Jimmy Mac, right back against the far fence, then the queues to get in the longside were spilling in to the car park, then against the Elite Centre. Most likely arrived at 14:40 but quite literally had to fight crowds to get to our queue at 14:45.

When I got there, queuing alongside the elite centre, one guy said to me “is this seriously the queue for the turnstile?” I said “looks like it” and sent him about 10 further back.

Get in and get sat down about 3 minutes in, continuous streams of people just walking in and making everyone stand up to get to their seat.

Never seen anything like it at any other ground.

It’s called success. We all might have to get used to it.

Vegas Claret wrote: ↑

Sat Mar 11, 2023 7:29 pm

I used to wander down around 2-2:20 when we were in the 4th division with low crowds just to savour the place. I obviously can't say what's going on now, I just don't understand people complaining about it IF it's a known issue (it's been mentioned on here a good few times so I assume it is ?)

The issue was far worse today and as I said above there were I.T. issues in the ground. Arrive at the turnstiles by 2.50pm and you get in on a normal matchday.

Prior to the implementation of the new turnstile system we never had this issue, unless turnstiles were shut.

Vino blanco wrote: ↑

Sat Mar 11, 2023 7:30 pm

It’s called success. We all might have to get used to it.

Well in some respects, I hope so. Although I’d also hope that the club would find a way to speed up access to the ground.

Not sure about other stands but all the bars/catering couldn't take any card payments at half time in the Bob Lord.

Doesn't help when everyone goes to the same turnstile and fail to see the empty ones. There was a queue of about 100 people today with 2 turnstiles further down with 3 or 4 people. Open your eyes

jrgbfc wrote: ↑

Sat Mar 11, 2023 7:35 pm

Not sure about other stands but all the bars/catering couldn't take any card payments at half time in the Bob Lord.

Same in the Longside. They thought that the card machines weren’t working but they were.

NewClaret wrote: ↑

Sat Mar 11, 2023 7:05 pm

Do any other club find it as hard to get fans in the ground as we do?!

The most ridiculous queues I’ve ever seen today, contributing to the crap atmosphere when the ground is only 80% full at kick off.

What is it with our inability to get fans through turnstiles?!

Do what we do ... get there about 2.15 ... have a drink in the ground chatting with other Clarets and enjoy the match

Got there at 2.45 straight in about 4 queuing that’s all.

Also Card payments were down in the jimmy Mac lower at half time too.

GetIntoEm wrote: ↑

Sat Mar 11, 2023 7:37 pm

Doesn't help when everyone goes to the same turnstile and fail to see the empty ones. There was a queue of about 100 people today with 2 turnstiles further down with 3 or 4 people. Open your eyes

Would usually agree. On the longside I know all the turnstiles I can use (there’s always queues - even when I arrive 30 minutes before, so I go the shortest)… but today the queues were all so long there were no short ones. At least when I arrived.

Steeton claret wrote: ↑

Sat Mar 11, 2023 7:39 pm

Got there at 2.45 straight in about 4 queuing that’s all.

The longside?

Obviously higher gates will cause longer queues but there are other factors. The card system change didn't help and extra security - can't complain too much about that.

Other clubs have bugger gates, digital card or barcode readers and don't seem to have the same problems.

Loyalclaret wrote: ↑

Sat Mar 11, 2023 7:43 pm

Obviously higher gates will cause longer queues but there are other factors. The card system change didn't help and extra security - can't complain too much about that.

Other clubs have bugger gates, digital card or barcode readers and don't seem to have the same problems.

That’s my point really, loyalclaret.

I’ve heard of issues getting in before as I’m normally much earlier arriving, but today was crazy. I’ve never seen such large queues at much, much larger grounds.

It was carnage. Thought I’d taken a picture, but hadn’t. Will take one next time. Surprised others didn’t notice how many were streaming in after KO. Don’t normally see that.

NewClaret wrote: ↑

Sat Mar 11, 2023 7:18 pm

Got there at 14:45 today due to some unexpected delays on my journey. Missed kick off.

Do you think 15 minutes is reasonable to get in a ground?

No, not when it's a full house.

Leisure wrote: ↑

Sat Mar 11, 2023 7:51 pm

No, not when it's a full house.

On a normal matchday (even sold out), it's more than enough time.

Loyalclaret wrote: ↑

Sat Mar 11, 2023 7:43 pm

Obviously higher gates will cause longer queues but there are other factors. The card system change didn't help and extra security - can't complain too much about that.

Other clubs have bugger gates, digital card or barcode readers and don't seem to have the same problems.

No wonder there's queues if there's going to be bugger gates.

Steeton claret wrote: ↑

Sat Mar 11, 2023 7:41 pm

Also Card payments were down in the jimmy Mac lower at half time too.

The lad at the kiosk suggested they’d gone down across the whole ground. Must be on the EE network.

Leisure wrote: ↑

Sat Mar 11, 2023 7:51 pm

No, not when it's a full house.

In all the grounds you’ve visited Leisure, have you ever seen queues so far back they’re from the turnstiles and along the Eilte Centre wall? Or waited 15 minutes to get in?

I can honestly say I never have.

I take your point that it might not be enough at Turf Moor but I think arriving 15 minutes before the game should be enough to see the start of it!

NewClaret wrote: ↑

Sat Mar 11, 2023 8:05 pm

In all the grounds you’ve visited Leisure, have you ever seen queues so far back they’re from the turnstiles and along the Eilte Centre wall? Or waited 15 minutes to get in?

I can honestly say I never have.

I take your point that it might not be enough at Turf Moor but I think arriving 15 minutes before the game should be enough to see the start of it!

But from experience, unfortunately, 15 minutes isn't enough time to guarantee getting in for the ko. Simple solution, get there 30 mins before ko.

Didn’t have a problem getting in myself, but the OP should be able to get to their seat before kick off if they arrive at the turnstile 15 minutes before kick off. And the fact that we’ve just won and are top of the league is irrelevant and shouldn’t prevent them from being able to make this point.

Leisure wrote: ↑

Sat Mar 11, 2023 8:11 pm

But from experience, unfortunately, 15 minutes isn't enough time to guarantee getting in for the ko. Simple solution, get there 30 mins before ko.

Think we’re at cross purposes, Leisure. I normally am (as stated) and never normally see what I did today, which was complete bedlam.

My question is: should it be enough? And should we be accepting this carnage?

Of all the grounds I’ve ever visited, I’ve never seen anything like today. Not at all sure why such a small ground (comparatively) can’t get 20k fans on in good time.

Rileybobs wrote: ↑

Sat Mar 11, 2023 8:16 pm

Didn’t have a problem getting in myself, but the OP should be able to get to their seat before kick off if they arrive at the turnstile 15 minutes before kick off. And the fact that we’ve just won and are top of the league is irrelevant and shouldn’t prevent them from being able to make this point.

Thanks Rileybobs.

Goody1975 wrote: ↑

Sat Mar 11, 2023 7:32 pm

The issue was far worse today and as I said above there were I.T. issues in the ground. Arrive at the turnstiles by 2.50pm and you get in on a normal matchday.

Prior to the implementation of the new turnstile system we never had this issue, unless turnstiles were shut.

fair enough, if it's a known IT issue why are people complaining ? One of those things I would suggest

Vegas Claret wrote: ↑

Sat Mar 11, 2023 8:23 pm

fair enough, if it's a known IT issue why are people complaining ? One of those things I would suggest

That could excuse the longer queues today but the extra time to get in started after the new 'improved' turnstile system came into play two or three years ago. The initial teething problems were improved but it's still inadequate in dealing with the busy periods prior to kick off.

Surely that's why people get paid big money to resolve these issues in top class sport.

I always see issues with those entering the CFS as I entered the JML at about 2-40. It looks like everyone in there is being searched prior to entry.

Left the pub at 2:30, got to the ground at 2:40: queued at the cfs and got in at 2:55, in my seat just as the players came out. It takes longer than it used to. Plan for it

ac99 wrote: ↑

Sat Mar 11, 2023 8:54 pm

Left the pub at 2:30, got to the ground at 2:40: queued at the cfs and got in at 2:55, in my seat just as the players came out. It takes longer than it used to. Plan for it

So 15 minutes also.

My question is: why does it take longer than it used to, to get fans through turnstiles? And should it take that long?

NewClaret wrote: ↑

Sat Mar 11, 2023 9:00 pm

So 15 minutes also.

My question is: why does it take longer than it used to, to get fans through turnstiles? And should it take that long?

Printed QR codes. Codes on phones. Cards not working. People trying to get in the wrong stand. Etc

martin_p wrote: ↑

Sat Mar 11, 2023 7:15 pm

Get there earlier. I walked in without any queue at 2.20pm.

What? Seriously? You walked in without having to deal with a queue 40 minutes before kick off???

The zealous amateurs getting paid to run the club could not organise the proverbial. The cheesy American grin of course covers all inadequacies. Image over substance. It's the modern way.

dougcollins wrote: ↑

Sat Mar 11, 2023 8:49 pm

I always see issues with those entering the CFS as I entered the JML at about 2-40. It looks like everyone in there is being searched prior to entry.

Never used to happen. It was in the build up to the stewards game, and then it never stopped.

Got there at 14:45 today, got to my seat at 15:09.

15 mins early isn’t early enough now…

Maybe half an hour is better….