Page 1 of 1

Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:22 pm
by ClaretTony
Any ideas how to do this?

Someone wishes to set up a Clarets Number for his young son but it's asking for an email address. His son doesn't have one so he's tried to use his own but it won't allow it because it's already used for his Clarets Number.

Any ideas on how he can do it?

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:24 pm
by claretonthecoast1882
Can't he just set up an email account for his son

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:24 pm
by LS7
Surely he needs to just to set up an email account on e.g. Gmail.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:25 pm
by Bosscat
As has been said just set up an email account for his son ... I would say then once its set up add him to friends and family to sort tickets etc out.

Thats what I did with my late brother (who was a technophobe and didn`t have a computer etc...) to set his up.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:26 pm
by ClaretTony
So is that the only way of doing it?

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:26 pm
by claretonthecoast1882
ClaretTony wrote:
Fri Jun 30, 2023 1:26 pm
So is that the only way of doing it?
Seems that way, that's what other I know have had to do then it can be linked to his Dad's account once set up.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:27 pm
by Darthlaw
Setting up an email for my son was the only way I could do it.

I just set up an alias account from my own e-mail, so that everything would come to me anyway.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:33 pm
by Nori1958
ClaretTony wrote:
Fri Jun 30, 2023 1:26 pm
So is that the only way of doing it?
We did it by ringing the ticket office, they set it up using dad's email

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:37 pm
by NewClaret
If he has an iPhone Tony, there’s a feature where they on entering email addresses they offer you an alias that is directed to yours in any event.

I think it’s that, use a non-claret family members email or set up one for his son.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:40 pm
by ClaretTony
Thanks all - will pass it on

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:48 pm
by superdimitri
You can sign up with the same email, just use an alias.
With my Gmail I have several aliases setup like this, it may work different for other email providers.

myemailqdress+hello@gmail.com
Or
myemailqdress.hello@gmail.com


Adding a + or . before a custom number or text means any emails will be sent to the original address before the + or .

It's very useful in this scenario, but also for spam management.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 1:49 pm
by Quickenthetempo
I set one up in emails with the ticket office, stating I wanted to use my email.
They sorted it straight away.

But someone on here got refused off the ticket office stating they need to set the email address up.

Think it's just pot luck with who you deal with.

Re: Help needed - setting up a new Clarets Number

Posted: Fri Jun 30, 2023 3:05 pm
by FigSlice
Partner and I use one gmail address for both of us. We were recently asked to supply separate emails for security reasons by a company that we both use. Didn't want to open another email address, so it we were told that if we added "+name" to the joint email address, it would still work and emails would be sent to the one account. E.g usual address is smith@gmail.com, but "separate" addresses are smith+john@gmail.com and smith+jane@gmail.com. This may work for father and son trying to use the same email address for different Clarets numbers. Original address is not affected for other emails.