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Just received this from the club.
Posted: Sat Feb 03, 2024 6:02 pm
by Westleigh

- IMG_1495.png (243.38 KiB) Viewed 4651 times
Are they having a giraffe?
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:03 pm
by Dark Cloud
Sleep on it!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:05 pm
by Westleigh
Dark Cloud wrote: ↑Sat Feb 03, 2024 6:03 pm
Sleep on it!
Wish I’d have slept through it.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:08 pm
by Westleigh
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:09 pm
by Superjohnnyfrancis
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
If you want to be frustrated being belief watch the matches.
Enjoy your holiday no streaming allowed.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:10 pm
by wilks_bfc
Westleigh wrote: ↑Sat Feb 03, 2024 6:05 pm
Wish I’d have slept through it.
Think some of the players were, especially in the first half
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:25 pm
by pureclaret
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
Find a pub with an out side table and sceen and enjoy your clarets as you drink your claret wine
Come back from your holiday with a tan a taste for the local red wine and 6 pts in the bag
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:29 pm
by GodIsADeeJay81
They’re not asking about the actual match though are they
It’s a generic customer experience questionnaire
No loss to them if you don’t fill it out, but next time you’ve got a gripe about something at TM on match day, remember that you didn’t take 2mins to answer some questions
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:30 pm
by Vegas Claret
so we have people moaning that the club don't engage and people moaning when the club engage. Brilliant
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:46 pm
by Burnley1989
I’ll tell you what though, that stadium announcer boils my
Blood, couldn’t believe how loud his microphone was at half-time, I almost left the ground.
“One more time, let’s hear it for Burrrrnleyyyyy”
20x a ******* game
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 6:56 pm
by Leisure
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
Or just complain/critise Trafford!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:01 pm
by BurnleyFC
Burnley1989 wrote: ↑Sat Feb 03, 2024 6:46 pm
I’ll tell you what though, that stadium announcer boils my
Blood, couldn’t believe how loud his microphone was at half-time, I almost left the ground.
“One more time, let’s hear it for Burrrrnleyyyyy”
20x a ******* game
Screamed it out loud at the end when we scabbed a point too.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:09 pm
by Westleigh
Vegas Claret wrote: ↑Sat Feb 03, 2024 6:30 pm
so we have people moaning that the club don't engage and people moaning when the club engage. Brilliant
You missed the whole point of the post ,the survey was obviously regarding the complete match day experience,and surely the bottom line is that it doesn’t matter about the whole experience it’s the fayre produced on the pitch that is the main criteria.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:11 pm
by Westleigh
Leisure wrote: ↑Sat Feb 03, 2024 6:56 pm
Or just complain/critise Trafford!
Well I suggest you go through all of this evenings posts and see how many think that JT is the real thing.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:12 pm
by Vegas Claret
Westleigh wrote: ↑Sat Feb 03, 2024 7:09 pm
You missed the whole point of the post ,the survey was obviously regarding the complete match day experience,and surely the bottom line is that it doesn’t matter about the whole experience it’s the fayre produced on the pitch that is the main criteria.
I didn't miss the point at all. You'll be telling me the point I made is wrong next
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:15 pm
by Vegas Claret
I'll add, there's been many a thread on here where people have talked about what they could do better, from ticketing to catering etc
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:16 pm
by wilks_bfc
Burnley1989 wrote: ↑Sat Feb 03, 2024 6:46 pm
I’ll tell you what though, that stadium announcer boils my
Blood, couldn’t believe how loud his microphone was at half-time, I almost left the ground.
“One more time, let’s hear it for Burrrrnleyyyyy”
20x a ******* game
He really gets on my nerves
Why does he feel the need to tell us to make some noise and we wait for the kick off.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:16 pm
by Goody1975
Vegas Claret wrote: ↑Sat Feb 03, 2024 7:15 pm
I'll add, there's been many a thread on here where people have talked about what they could do better, from ticketing to catering etc
Finally providing white coffee again
Running out of sugar before kick off with no staff having a clue where to source some more

Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:17 pm
by Leisure
Westleigh wrote: ↑Sat Feb 03, 2024 7:11 pm
Well I suggest you go through all of this evenings posts and see how many think that JT is the real thing.
The views of only 1 person counts and that's the manager.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:18 pm
by wilks_bfc
Goody1975 wrote: ↑Sat Feb 03, 2024 7:16 pm
Finally providing white coffee again
Running out of sugar before kick off with no staff having a clue where to source some more
Still running out of food before half time though
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:20 pm
by FCBurnley
Tell ‘em the truth
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:27 pm
by Vegas Claret
Goody1975 wrote: ↑Sat Feb 03, 2024 7:16 pm
Finally providing white coffee again
Running out of sugar before kick off with no staff having a clue where to source some more
one thing at a time

Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:30 pm
by Bosscat
Goody1975 wrote: ↑Sat Feb 03, 2024 7:16 pm
Finally providing white coffee again
Running out of sugar before kick off with no staff having a clue where to source some more
Yes but was luke bloody warm

...
Only joking coffee improved (as I don't take sugar not a problem for me)

Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:36 pm
by Westleigh
Vegas Claret wrote: ↑Sat Feb 03, 2024 7:15 pm
I'll add, there's been many a thread on here where people have talked about what they could do better, from ticketing to catering etc
Yes surely you should realise that I wasn’t complaining about the club sending out the survey ,just the fact that I just got home really ****** off after a shocking performance and opened their email.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 7:53 pm
by Vegas Claret
Westleigh wrote: ↑Sat Feb 03, 2024 7:36 pm
Yes surely you should realise that I wasn’t complaining about the club sending out the survey ,just the fact that I just got home really ****** off after a shocking performance and opened their email.
so moaning for the sake of it then, damned if they do damned if they don't.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 8:12 pm
by Loyalclaret
BurnleyFC wrote: ↑Sat Feb 03, 2024 7:01 pm
Screamed it out loud at the end when we scabbed a point too.
Honestly made me winch that! Like we had come from behind to win

Re: Just received this from the club.
Posted: Sat Feb 03, 2024 8:23 pm
by Myk
Goody1975 wrote: ↑Sat Feb 03, 2024 7:16 pm
Finally providing white coffee again
Running out of sugar before kick off with no staff having a clue where to source some more
One of the 2 kiosks in JHL had white coffee but the other didn’t for some reason. It seems they only sell double deckers now too

Re: Just received this from the club.
Posted: Sat Feb 03, 2024 8:40 pm
by fidelcastro
Interesting how the first question was asking for your clarets number.
Is this so they can ban dissenters?
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 9:08 pm
by Westleigh
fidelcastro wrote: ↑Sat Feb 03, 2024 8:40 pm
Interesting how the first question was asking for your clarets number.
Is this so they can ban dissenters?
Funny i thought that ,they’ll be barbed wire round my seat the next time I go on.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 9:12 pm
by bumba
I gave them my clarets number and didn't hold back when telling them about the food and drink choices and prices!!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 9:15 pm
by fidelcastro
bumba wrote: ↑Sat Feb 03, 2024 9:12 pm
I gave them my clarets number and didn't hold back when telling them about the food and drink choices and prices!!
Snap!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 9:16 pm
by bobinho
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
2
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 9:24 pm
by bfcjg
bumba wrote: ↑Sat Feb 03, 2024 9:12 pm
I gave them my clarets number and didn't hold back when telling them about the food and drink choices and prices!!
Same here.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 10:20 pm
by Leisure
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
Just don't watch the games but you can still criticise Trafford!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 10:51 pm
by Hapag Lloyd
Westleigh wrote: ↑Sat Feb 03, 2024 6:08 pm
Away for 3 weeks from Tuesday what should I do ?
1 Sit in the apartment and watch us play Arsenal and Liverpool,or
2 Sit in the sun with a glass of red wine and forget about them
.
Give Carwin your ticket.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:00 pm
by alwaysaclaret
Westleigh wrote: ↑Sat Feb 03, 2024 6:05 pm
Wish I’d have slept through it.
Wish I'd have slept through 70 mins, but can't work out why we have to be 2 nil down to show some fight.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:03 pm
by alwaysaclaret
bfcjg wrote: ↑Sat Feb 03, 2024 9:24 pm
Same here.
Got 2 pints carlsberg oasis drink and 3 spud pies today, £25, bloody scandalous.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:04 pm
by Westleigh
Leisure wrote: ↑Sat Feb 03, 2024 10:20 pm
Just don't watch the games but you can still criticise Trafford!
Leisure your like the mom watching her lad marching with the army and she thinks everyone’s out of step but her lad,smell the coffee,and unfortunately for Trafford his inexperience is going to destroy him if VK doesn’t take him out of the firing line,& I haven’t missed an home game this season,and have seen all the away matches live.!
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:20 pm
by cav
bumba wrote: ↑Sat Feb 03, 2024 9:12 pm
I gave them my clarets number and didn't hold back when telling them about the food and drink choices and prices!!
Me as well, £4.20 for a meat & potato pie! Robbing c*nuts. Oh, and the football’s sh*t.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:30 pm
by bfcjg
I told them I buy a burger on the way down, limited queuing, good price and you have a cash option.
Re: Just received this from the club.
Posted: Sat Feb 03, 2024 11:52 pm
by Hapag Lloyd
alwaysaclaret wrote: ↑Sat Feb 03, 2024 11:03 pm
Got 2 pints carlsberg oasis drink and 3 spud pies today, £25, bloody scandalous.
Don’t pay it and they won’t charge it.
Re: Just received this from the club.
Posted: Sun Feb 04, 2024 12:04 am
by NewClaret
Also told them what I think
Chose the wrong time to email me, I think.
Let’s hope they act.
Re: Just received this from the club.
Posted: Sun Feb 04, 2024 12:06 am
by NewClaret
Hapag Lloyd wrote: ↑Sat Feb 03, 2024 11:52 pm
Don’t pay it and they won’t charge it.
So many aren’t. The queues are empty at HT. They’ve really ****ed up the catering, no doubt about that.
Sales of so many things, from shirts to beer must be hugely down this year. Hopefully serves as a wake up call.
Re: Just received this from the club.
Posted: Sun Feb 04, 2024 5:58 am
by bumba
NewClaret wrote: ↑Sun Feb 04, 2024 12:06 am
So many aren’t. The queues are empty at HT. They’ve really ****ed up the catering, no doubt about that.
Sales of so many things, from shirts to beer must be hugely down this year. Hopefully serves as a wake up call.
I noticed the queue was very small at half time today but wasn't sure if people had just gone down a lot earlier due to the poor half.
Pre match was very quiet though in the concourse too, hopefully people are turning away from the prices it's a joke
Re: Just received this from the club.
Posted: Sun Feb 04, 2024 9:02 am
by Leisure
Westleigh wrote: ↑Sat Feb 03, 2024 11:04 pm
Leisure your like the mom watching her lad marching with the army and she thinks everyone’s out of step but her lad,smell the coffee,and unfortunately for Trafford his inexperience is going to destroy him if VK doesn’t take him out of the firing line,& I haven’t missed an home game this season,and have seen all the away matches live.!
Congratulations on watching us! He's certainly not the finished article yet but I'm happy to go along with the Manager that he's our best keeper (although there isn't much between them) and certainly is the one for the future! There are multiple reasons why we are where we are in the league but Trafford isn't the main reason and keep pointing the finger at him won't change a thing!