Page 1 of 1
QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:06 pm
by gandhisflipflop
Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:08 pm
by StayingDown4Ever
You’ll remember your ticket for the next time then won’t you?
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:10 pm
by gandhisflipflop
StayingDown4Ever wrote: ↑Sun Mar 03, 2024 4:08 pm
You’ll remember your ticket for the next time then won’t you?
Of course. I’ll be there actually supporting the team.
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:22 pm
by ISpeds00
gandhisflipflop wrote: ↑Sun Mar 03, 2024 4:10 pm
Of course. I’ll be there actually supporting the team.
A LOT of setee watchers today
Plenty of empties in the JHU
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:44 pm
by lewishamclaret
Besides Burnley I regularly go and watch my local National League South side. I can honestly say that their online ticketing is a cut above ours.
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 4:54 pm
by IanMcL
gandhisflipflop wrote: ↑Sun Mar 03, 2024 4:06 pm
Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.
Happened to me. Walk round half the ground to join another queue!
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 7:42 pm
by Nori1958
gandhisflipflop wrote: ↑Sun Mar 03, 2024 4:06 pm
Today was the first time I had to use my QR code on the app as I had forgotten my season ticket. I got there at 2.55, the QR code wouldn’t allow entry, I explained to the stewards my issue and they advised I go to the ticket office. I got to the ticket office to be met with a queue of people all having the same issue. To be fair they printed off my ticket but I explained about the QR codes and was told that the app is a bit temperamental. I’m sorry but we are a PL club and to have a ‘temperamental’ app when they are pushing digital tickets is not good enough. All in all, it resulted in me taking my seat nearly 20 mins late and 0-1 down.
No wonder they didn't let you in at 2.55
Re: QR ticketing fiasco today.
Posted: Sun Mar 03, 2024 8:40 pm
by gandhisflipflop
Nori1958 wrote: ↑Sun Mar 03, 2024 7:42 pm
No wonder they didn't let you in at 2.55
Oops, my bad I meant 12.55