A lot of ifs & buts in terms of ticket type, allocation and points required but the prices are there

https://www.uptheclarets.com/2024-25-lu ... nformation

Just talked to Ticket office. They say Platinum members can buy on Monday and Season ticket holders with 2000 points on Tuesday.

claret54 wrote: ↑

Sat Jul 20, 2024 10:36 am

Just talked to Ticket office. They say Platinum members can buy on Monday and Season ticket holders with 2000 points on Tuesday.

Are they actually going to tell us there is a delay?

Not sure why there needs to be with a reserved number for those members.

I still don't see an away games section on the Ticket Site, or is there another way to access away games?

We’re yet to be told if they are on sale today

Granny WeatherWax wrote: ↑

Mon Jul 22, 2024 8:27 am

We’re yet to be told if they are on sale today

Think it's Platinum members today and with 2000 points tomorrow. But I could be wrong, as you say, nothing from the Club yet!

I've just spoken to the ticket office and luton tickets are on sale to platinum members today, and go on sale to people with 2K loyalty points tomorrow - tuesday 23rd July.

Leisure wrote: ↑

Mon Jul 22, 2024 8:53 am

Think it's Platinum members today and with 2000 points tomorrow. But I could be wrong, as you say, nothing from the Club yet!

When you next speak to them ask them why they are so utterly useless at communication

Obviously not allowed to buy home tickets this morning waiting for the 10AM sale period for Luton tickets Nice that it runs on GMT not BST. Shambles.

Granny WeatherWax wrote: ↑

Mon Jul 22, 2024 9:11 am

When you next speak to them ask them why they are so utterly useless at communication

https://www.burnleyfootballclub.com/con ... ugust-2024

I've now updated the article - we now have the allocation, sale dates and points required.

I spent ages getting into the ticket office system and eventually got in to find I couldn't buy any tickets.

Shocking lack of communication again.

Sham69 wrote: ↑

Mon Jul 22, 2024 9:10 am

I've just spoken to the ticket office and luton tickets are on sale to platinum members today, and go on sale to people with 2K loyalty points tomorrow - tuesday 23rd July.

Not according to the ticketing site information - should be first season ticket holder sales today. Nightmare trying to get into the ticketing site too.

Ticket information for our opening game at Kenilworth Road

Luton Town v Burnley: Monday 12th August (8pm KO)

Agreed allocation: 1,344 tickets

Tickets for our away game at Kenilworth Road will go on sale at 10am on Monday 22nd July on a priority selling period. The qualifying priority periods and pricing are listed below:

Membership and Loyalty Points Schedule
Monday 22nd July - 2024/25 Platinum Members

Tuesday 23rd July - 2024/25 Season Ticket Holders with more than 2,000 loyalty points

Wednesday 24th July - 2024/25 Season Ticket Holders with more than 1,750 loyalty points

Thursday 25th July - 2024/25 Season Ticket Holders with more than 900 loyalty points

Friday 26th July - 2024/25 Season Ticket Holders and Burnley FC Gold Members

Monday 29th July - 2024/25 General sale

Ticket Pricing
Adults - £29.00

Young Adult (Under 22) and Over 66 - £25.00

Under 19 and Over 75 - £21.00

Under 17 - £13.00

Under 14 - £10

Ticket Sales
Tickets for this game can be bought online, over the phone or in person at the ticket office.

The final online sales date is Monday 5th August, we will not post any tickets after this date.

The final sales date is Friday 9th August, subject to availability.

Ticket Collections
Tickets will be ready for collection from Monday 5th August.

Supporters with access requirements
If you require wheelchair spaces, you can purchase tickets in store or over the phone. We are working to have this up and running on our website shortly.

Please contact the ticket office on 01282 446800 (press option 1) if you have any queries.

We have been allocated 2 accessible parking spaces, these are free of charge. If you wish to use one, please send your full name, contact number, photo of blue badge and car registration to ticketoffice@burnleyfc.com.

ClaretTony wrote: ↑

Mon Jul 22, 2024 10:13 am

Not according to the ticketing site information - should be first season ticket holder sales today. Nightmare trying to get into the ticketing site too.

Only Platinum members can get in today for Luton tickets.

No mention of if the seats are unreserved, as per previous visits.

Leisure wrote: ↑

Mon Jul 22, 2024 10:25 am

Only Platinum members can get in today for Luton tickets.

That is NOT what it says on the chart provided by the club with the sales dates.

Sorry but why should the “platinum members” have priority ahead of the first wave of STH?

wilks_bfc wrote: ↑

Mon Jul 22, 2024 10:46 am

Sorry but why should the “platinum members” have priority ahead of the first wave of STH?

Because that's what they pay for. Right or wrong.

ClaretTony wrote: ↑

Mon Jul 22, 2024 10:27 am

That is NOT what it says on the chart provided by the club with the sales dates.

I know

Leisure wrote: ↑

Mon Jul 22, 2024 10:50 am

Because that's what they pay for. Right or wrong.

Do foundation members still get priority to tickets as well?

wilks_bfc wrote: ↑

Mon Jul 22, 2024 10:46 am

Sorry but why should the “platinum members” have priority ahead of the first wave of STH?

Because that's the deal. The club charges £150 for Platinum membership. It gives first priority for 2 away tickets. It also gives opportunity to buy 4 home tickets at full price - if there are any available. What Platinum membership doesn't get you is cheap tickets.

Last season, Premier League, sikilar membership cost £250. Again, just to have first priority, but no discounted prices.

UTC

Leisure wrote: ↑

Mon Jul 22, 2024 10:50 am

Because that's what they pay for. Right or wrong.

You’d think that apart from Luton and possibly Oxford the Platinum Members don’t gain any real advantage over STH for away tickets in The Championship.

As you say Pete … right or wrong.

Do we know how many Platinum members we have.

Asking for a friend.

Leisure wrote: ↑

Mon Jul 22, 2024 10:50 am

Because that's what they pay for. Right or wrong.

I get that but STH pay £300+

Apparently the platinum cohort of tickets is separate allocated to those others on sale so there’s no reason for the sale of them to be staggered

Row x wrote: ↑

Mon Jul 22, 2024 10:53 am

Do foundation members still get priority to tickets as well?

Yep

Flixtonclaret1 wrote: ↑

Mon Jul 22, 2024 10:57 am

You’d think that apart from Luton and possibly Oxford the Platinum Members don’t gain any real advantage over STH for away tickets in The Championship.

As you say Pete … right or wrong.

Do we know how many Platinum members we have.

Asking for a friend.

No Col, I don't know. The Club have never made public that info

Paul Waine wrote: ↑

Mon Jul 22, 2024 10:54 am

Because that's the deal. The club charges £150 for Platinum membership. It gives first priority for 2 away tickets. It also gives opportunity to buy 4 home tickets at full price - if there are any available. What Platinum membership doesn't get you is cheap tickets.

Last season, Premier League, sikilar membership cost £250. Again, just to have first priority, but no discounted prices.

UTC

Paul - I'm not aware that home tickets can't be purchased at concession prices.

MDWat wrote: ↑

Mon Jul 22, 2024 11:04 am

Yep

I didn't realise the Clarets Foundation was still going. I used to pay in to it when you could access the Jimmy Mac bars before the match, but when that disappeared, I stopped. Might be an incentive to start again if you can get tickets too.

ClaretAL wrote: ↑

Mon Jul 22, 2024 11:19 am

I didn't realise the Clarets Foundation was still going. I used to pay in to it when you could access the Jimmy Mac bars before the match, but when that disappeared, I stopped. Might be an incentive to start again if you can get tickets too.

Tickets aren't guaranteed, as they only have a small allocation. It's on a first come first served badis.

Leisure wrote: ↑

Mon Jul 22, 2024 11:10 am

Paul - I'm not aware that home tickets can't be purchased at concession prices.

I'm referencing the price per game with a season ticket against the price per game for platinum membership.

Spend, let's take £300+ quoted above on ST and get access to 23 home games. Or, pay £150 and get right to buy tickets for games. And, as noted above, perhaps only Luton and Oxford are games when away tickets will sell out. (I'd add Ewood to those games, I hope).

The club is serving an additional market with membership schemes, just like many other clubs do.

I’m no fan of the platinum membership scheme and the sense that it means you can pay extra to jump the queue BUT I do wonder if it is perhaps aimed at southern based fans ie for whom it would not make sense to get a home season ticket but who go to lots of games down south. Almost like an away season ticket (the cost would be similar by the time you’ve paid the membership fee plus the ticket cost for individual matches). Not saying that is necessarily the right way to go but it does potentially make (a bit) more sense to me if looked at in that way.

Leisure wrote: ↑

Mon Jul 22, 2024 11:09 am

No Col, I don't know. The Club have never made public that info

I’ll tell TY.

Leisure wrote: ↑

Mon Jul 22, 2024 11:26 am

Tickets aren't guaranteed, as they only have a small allocation. It's on a first come first served badis.

People have got tickets for Luton today through the Foundation.

RHansburyEsq wrote: ↑

Mon Jul 22, 2024 11:40 am

I’m no fan of the platinum membership scheme and the sense that it means you can pay extra to jump the queue BUT I do wonder if it is perhaps aimed at southern based fans ie for whom it would not make sense to get a home season ticket but who go to lots of games down south. Almost like an away season ticket (the cost would be similar by the time you’ve paid the membership fee plus the ticket cost for individual matches). Not saying that is necessarily the right way to go but it does potentially make (a bit) more sense to me if looked at in that way.

I’m not against it. Like you says it’ll be mainly aimed at those that don’t have a season ticket.

My issue with it is that they have priority over existing “top level” STH with 2000+ points

They should be available to both at the same time

I'm a Platinum member and it's great for me. It's 4 hours to Turf Moor from home (and 30 minutes to Luton and Oxford) and I'm too old to travel to and back in a day (though not old enough to get an OAP ticket). A trip with the wife costs me £400 including overnight hotel, tickets etc. I struggle to fit the games in, so only managed I think 7 home games last season. I stopped having a season ticket in 2019.

I'm surprised and feel lucky to be able to "jump the queue" for away tickets for only £125 over a "standard" membership. I can see the arguments for and against this. Let's see how many games are popular. It may have been a complete waste of money!

I've already posted that the queueing system was in operation at 9:30 this morning for a 10:00 release, which is totally over the top. I'm sure this works well for Taylor Swift! I got an email notifying me of the priority period at 10:15. Printed tickets and no seat selection.

A couple of observations from last season - there were usually about 70-80 seats blocked out before I got access. Possibly Foundation and Supporters groups? I think there were about 100-150 premium members. You'd think that there would be less demand this season, but it's cheaper, so who knows? I don't believe that the 10% of tickets restriction is actively managed, rather a simple "there's only a hundred of them so it's highly unlikely they'll buy too many" approach. That's just my opinion.

MDWat wrote: ↑

Mon Jul 22, 2024 12:26 pm

People have got tickets for Luton today through the Foundation.

Yes, they will have but only a small number.

MDWat wrote: ↑

Mon Jul 22, 2024 12:26 pm

People have got tickets for Luton today through the Foundation.

That’s just not right surely

wilks_bfc wrote: ↑

Mon Jul 22, 2024 11:01 am

I get that but STH pay £300+

Apparently the platinum cohort of tickets is separate allocated to those others on sale so there’s no reason for the sale of them to be staggered

But that way they only get priority for a day and 200 tickets might get released back into the pot?

10% of a 3k allocation =300. If they only sell 100 on the first day then 200 should be released.

Quickenthetempo wrote: ↑

Mon Jul 22, 2024 2:31 pm

But that way they only get priority for a day and 200 tickets might get released back into the pot?

10% of a 3k allocation =300. If they only sell 100 on the first day then 200 should be released.

I haven't read anything which indicates that they only have 1 day in which to apply for tickets.I would have thought that it's a similar situation to say those with 2000 points, whereby they can apply for tickets at anytime after the 2000 points priority period.

Leisure wrote: ↑

Mon Jul 22, 2024 2:36 pm

I haven't read anything which indicates that they only have 1 day in which to apply for tickets.I would have thought that it's a similar situation to say those with 2000 points, whereby they can apply for tickets at anytime after the 2000 points priority period.

Yes I agree with that, but if those with 2k+ points snapped all the tickets up on the 2nd day they would miss out.

Or do you think they hold back 10% back for a few days?

Last season them in corporate could get away tickets two weeks before they went on sale on the Monday.

Quickenthetempo wrote: ↑

Mon Jul 22, 2024 2:54 pm

Yes I agree with that, but if those with 2k+ points snapped all the tickets up on the 2nd day they would miss out.

Or do you think they hold back 10% back for a few days?

Last season them in corporate could get away tickets two weeks before they went on sale on the Monday.

No idea just how long they hold back the 10%. Possibly until they feel that there's no more demand for them??

Are we predicting a scramble for tickets in the morning or could the allocation reach a few loyalty points thresholds down. I’ll be logged on at 9.30am but will be interesting to see the overall interest.

Quickenthetempo wrote: ↑

Mon Jul 22, 2024 2:31 pm

But that way they only get priority for a day and 200 tickets might get released back into the pot?

10% of a 3k allocation =300. If they only sell 100 on the first day then 200 should be released.

You don’t just get the one day to buy your ticket that you points allocation allows.

The Platinum Members should have upto the day of general sale to buy the 10%. Whatever’s left over then goes to general sale

Leisure wrote: ↑

Mon Jul 22, 2024 3:00 pm

No idea just how long they hold back the 10%. Possibly until they feel that there's no more demand for them??

The week until general sale should be adequate for them to get them

What’s left then goes to general sale

MDWat wrote: ↑

Mon Jul 22, 2024 12:26 pm

People have got tickets for Luton today through the Foundation.

If that's correct, then queue jumping has been going on for years, only on the new system people are paying more for the privilege

burnmark wrote: ↑

Mon Jul 22, 2024 3:35 pm

Are we predicting a scramble for tickets in the morning or could the allocation reach a few loyalty points thresholds down. I’ll be logged on at 9.30am but will be interesting to see the overall interest.

Can't see there being the same level of demand as last season but it's the 1st game, so who knows?

Monday night on TV will put a few off. Pretty sure we'll sell out but can't see a mad scramble.

Row x wrote: ↑

Mon Jul 22, 2024 3:43 pm

If that's correct, then queue jumping has been going on for years, only on the new system people are paying more for the privilege

The foundation has definitely had priority for a pool of away tickets for donkey's years. It's not really clear why people have only started getting het up about this kind of thing now, maybe it is just that it is better publicised.

Leisure wrote: ↑

Mon Jul 22, 2024 3:45 pm

Can't see there being the same level of demand as last season but it's the 1st game, so who knows?

I don't think there was a really high demand last season. It sold out but it wasn't that quick. The season before it sold out in about 20 minutes.

aggi wrote: ↑

Mon Jul 22, 2024 4:05 pm

The foundation has definitely had priority for a pool of away tickets for donkey's years. It's not really clear why people have only started getting het up about this kind of thing now, maybe it is just that it is better publicised.

Or new owners?

Row x wrote: ↑

Mon Jul 22, 2024 4:11 pm

Or new owners?

The new owners haven't changed the long standing away ticket facility for Foundation members. It's always been a perk/incentive of being a member.