This is a boring post so skip along by all means but just in case anyone can help. Here's the situation. I have an online account with my husband's season ticket registered to it. I manage both season tickets as my husband is registered blind. My season ticket is linked to my husband's under the network facility giving me permission to manage his tickets. I have set up another online account under another email address to put my season ticket onto as I have no idea how to access my season ticket. I always used one email for both. The new account has given me a new clarets number and I can't see how I get my existing season ticket onto the account. I'm so frustrated having spent ages trying to sort it out. That on top of my husband's season ticket being printed in my name. This means a reprint on Saturday I can ask on Saturday but just wondered if anyone can advise.

Oh and I tried to put hubby's Rovers ticket on the exchange as we're on holiday but that failed too. Nothing seems to work.

I just looked at my account and it looks like you can't change the email address linked to a ST.

I think your best bet is to give the ticket office a call and see if they can link the ST and Clarets Number to your email address.

Totally agree with Poulton, best to go into the ticket office, explain it and then leave it to them to sort out.

Thank you, I'll ask them on Saturday

Roberts' Tash wrote: ↑

Thu Aug 15, 2024 1:57 pm

Thank you, I'll ask them on Saturday

I would suggest you give them a call or, if you can, call in today or tomorrow as Saturday will be mayhem around there given the humongous cock up with tickets.