Tickets on sale in around 40 minutes but no information available as yet on prices.

They are charging West Brom for their game at Hillsborough on 28th September

£39 - Adults
£29 - Over 65s & Under-21s
£15 - Under 17s
£10 - Under 11s
£5 - Under 5s

ClaretTony wrote: ↑

Mon Sep 16, 2024 9:18 am

Tickets on sale in around 40 minutes but no information available as yet on prices.

They are charging West Brom for their game at Hillsborough on 28th September

£39 - Adults
£29 - Over 65s & Under-21s
£15 - Under 17s
£10 - Under 11s
£5 - Under 5s

I wouldnt be surprised if they dont go on sale today, Sheffield fans cant even buy them yet, looks like they might be waiting until 'last minute' to set the category of their games.

A friend of mine went down to the ticket office on Friday and was told that they should go on sale on the 23rd even though the advertised date it today!!

Not sure if they will go on sale today in that case as usually shows as an away game in the ticket section and would be available to the platinum club members already??

bfcbri wrote: ↑

Mon Sep 16, 2024 9:36 am

A friend of mine went down to the ticket office on Friday and was told that they should go on sale on the 23rd even though the advertised date it today!!

Not sure if they will go on sale today in that case as usually shows as an away game in the ticket section and would be available to the platinum club members already??

So someone goes into the ticket office and is told they are not going on sale today as advertised but the club don't consider it appropriate to tell anyone else. Communication from our club has never been this poor, it really hasn't. And we have a drum banging Director of Fan Experience who goes into hiding for most of the time.

bfcbri wrote: ↑

Mon Sep 16, 2024 9:36 am

A friend of mine went down to the ticket office on Friday and was told that they should go on sale on the 23rd even though the advertised date it today!!

Not sure if they will go on sale today in that case as usually shows as an away game in the ticket section and would be available to the platinum club members already??

Think you are bang on there, next Monday @ £45 a ticket is my prediction.

I just rang the ticket office. It will be next Monday 23rd. Sheff Weds haven't sent any details to us yet regarding prices or anything so they can't do anything. I proposed they put something on the website and they have sent details to the social media team and once they have got the weekend stuff out of the way they will put something on!

ClaretTony wrote: ↑

Mon Sep 16, 2024 9:39 am

So someone goes into the ticket office and is told they are not going on sale today as advertised but the club don't consider it appropriate to tell anyone else. Communication from our club has never been this poor, it really hasn't. And we have a drum banging Director of Fan Experience who goes into hiding for most of the time.

I did laugh watching mission to Burnley when Pace said something along the lines of we give them all the information they need and still can't see what we're doing or something similar basically saying they tell the fans everything.
I like Alan Pace and he's doing a lot of good in certain areas but there's simple fan related areas that are really poor and they just don't get it.

Oo_George wrote: ↑

Mon Sep 16, 2024 9:45 am

I just rang the ticket office. It will be next Monday 23rd. Sheff Weds haven't sent any details to us yet regarding prices or anything so they can't do anything. I proposed they put something on the website and they have sent details to the social media team and once they have got the weekend stuff out of the way they will put something on!

As i thought, dynamic pricing from Sheffield!

bumba wrote: ↑

Mon Sep 16, 2024 9:45 am

I did laugh watching mission to Burnley when Pace said something along the lines of we give them all the information they need and still can't see what we're doing or something similar basically saying they tell the fans everything.
I like Alan Pace and he's doing a lot of good in certain areas but there's simple fan related areas that are really poor and they just don't get it.

But we beat dirty Leeds away

Ticket information for our game at Hillsborough Stadium

Sheffield Wednesday v Burnley: Saturday 19th October (3pm KO)

Agreed allocation: 2,400 (With the option of an additional 1,500)

Tickets for the away game at the Hillsborough Stadium will now go on sale on at 10am on Monday 23rd September on a priority selling period. The qualifying priority periods and pricing are listed below:

Membership and Loyalty Points Schedule:

Monday 23rd September - 2024/25 Season Ticket Holders with more than 2,000 loyalty points

ClaretTony wrote: ↑

Mon Sep 16, 2024 9:39 am

So someone goes into the ticket office and is told they are not going on sale today as advertised but the club don't consider it appropriate to tell anyone else. Communication from our club has never been this poor, it really hasn't. And we have a drum banging Director of Fan Experience who goes into hiding for most of the time.

It's bad but I always remember the ticket office being bad at communication. A long spell of not announcing allocations or updates on sales, matches becoming sold out and then reappearing with loads of tickets available with no explanation, no-one ever answering the phone (it feels like this has improved), not announcing sales dates, etc.

It's stupid because most of it is so easy now with easy lines of communication through the website and social media.

aggi wrote: ↑

Mon Sep 16, 2024 10:03 am

It's bad but I always remember the ticket office being bad at communication. A long spell of not announcing allocations or updates on sales, matches becoming sold out and then reappearing with loads of tickets available with no explanation, no-one ever answering the phone (it feels like this has improved), not announcing sales dates, etc.

It's stupid because most of it is so easy now with easy lines of communication through the website and social media.

It wasn't the ticket office who wouldn't announce allocations or updates, they were instructions from above which was crazy in my view. What's happened today is unacceptable and that isn't down to the ticket office.

As you said, it's easy now but the lack of communication is shocking.

Really hope that we end up taking the full 3,900.

Some away day that’ll be.

Can anybody actually access the ticket page on the website? Offering no options for away tickets, only home.

shulgin wrote: ↑

Mon Sep 16, 2024 11:20 am

Can anybody actually access the ticket page on the website? Offering no options for away tickets, only home.

None are available to buy that's probably why.

NewClaret wrote: ↑

Mon Sep 16, 2024 11:03 am

Really hope that we end up taking the full 3,900.

Some away day that’ll be.

I'd be surprised with tickets looking like being £40 plus. Will put a few off.

jrgbfc wrote: ↑

Mon Sep 16, 2024 11:33 am

I'd be surprised with tickets looking like being £40 plus. Will put a few off.

Yes, most likely.

Ticket prices are going in a disgusting direction.

Does anyone know when Sheffield told Burnley that they wouldn't be able to sell them today?

jrgbfc wrote: ↑

Mon Sep 16, 2024 11:33 am

I'd be surprised with tickets looking like being £40 plus. Will put a few off.

We must charge their fans the same if that is the case

NewClaret wrote: ↑

Mon Sep 16, 2024 11:36 am

Yes, most likely.

Ticket prices are going in a disgusting direction.

Yeah its a shame, like you say for a Saturday 3 o clock game with reasonable prices we'd take a good following.

ClaretTony wrote: ↑

Mon Sep 16, 2024 9:39 am

Communication from our club has never been this poor, it really hasn't. And we have a drum banging Director of Fan Experience who goes into hiding for most of the time.

The 'old cynic' is back, CT but I feel compelled to ask what a 'Director of Fan Experience' does from Monday to Friday? I suspect your reply may follow the same pattern as one you replied to a couple of weeks back.

jrgbfc wrote: ↑

Mon Sep 16, 2024 12:18 pm

Yeah its a shame, like you say for a Saturday 3 o clock game with reasonable prices we'd take a good following.

I’m not convinced the economics really work out of charging so much more either, when you work out the number it puts off plus the catering sales, it can’t be far off.

shulgin wrote: ↑

Mon Sep 16, 2024 11:20 am

Can anybody actually access the ticket page on the website? Offering no options for away tickets, only home.

Isn’t that just because the next away game is Oxford and it’s sold out?

So SW and Hull tickets are going on sale the same day?

Silkyskills1 wrote: ↑

Mon Sep 16, 2024 12:26 pm

The 'old cynic' is back, CT but I feel compelled to ask what a 'Director of Fan Experience' does from Monday to Friday? I suspect your reply may follow the same pattern as one you replied to a couple of weeks back.

Nobody has answered my question as to when Sheffield decided we couldn't sell tickets today

If it was last Thursday the club deserves a slating

If it was 9am today, not so much so, but some won't care, it's good opportunity to slate the club

I prefer facts before making a judgement

Row x wrote: ↑

Mon Sep 16, 2024 2:16 pm

Nobody has answered my question as to when Sheffield decided we couldn't sell tickets today

If it was last Thursday the club deserves a slating

If it was 9am today, not so much so, but some won't care, it's good opportunity to slate the club

I prefer facts before making a judgement

How is anyone who doesn't work in the ticket office supposed to answer that?

The club should have advised fans on Saturday afternoon that they hadn't received any tickets/info off Sheff Wed and would likely have to delay putting them on sale.
Some fans will have planned time off work/breaks this morning to sort tickets.

It's poor.

Row x wrote: ↑

Mon Sep 16, 2024 2:16 pm

Nobody has answered my question as to when Sheffield decided we couldn't sell tickets today

If it was last Thursday the club deserves a slating

If it was 9am today, not so much so, but some won't care, it's good opportunity to slate the club

I prefer facts before making a judgement

Someone was told on Friday last week that they weren’t going on sale today but nothing to tell us until 9:55. They didn’t tell us we couldn’t sell them, they have just not sent us any prices. All we had to do was let everyone know there was a delay.

Ticket office not at fault in my view, it’s supporter services and communication.

ClaretTony wrote: ↑

Mon Sep 16, 2024 4:00 pm

Someone was told on Friday last week that they weren’t going on sale today but nothing to tell us until 9:55. They didn’t tell us we couldn’t sell them, they have just not sent us any prices. All we had to do was let everyone know there was a delay.

Ticket office not at fault in my view, it’s supporter services and communication.

Bit of a cock up from both clubs then
Out of interest, what is supporter services? I've not heard of that before

Row x wrote: ↑

Mon Sep 16, 2024 4:08 pm

Bit of a cock up from both clubs then
Out of interest, what is supporter services? I've not heard of that before

Sheff Wed haven't cocked up, they just haven't sent the details to us yet on prices.

ClaretTony wrote: ↑

Mon Sep 16, 2024 4:40 pm

Sheff Wed haven't cocked up, they just haven't sent the details to us yet on prices.

If they knew tickets were meant to go on sale today, but didn't send the prices, how is that not a cock up?

Row x wrote: ↑

Mon Sep 16, 2024 4:43 pm

If they knew tickets were meant to go on sale today, but didn't send the prices, how is that not a cock up?

Who says they knew they were going on sale today? Burnley, not Sheff Wed, said they were going on sale today and when that became impossible, Burnley did nothing to let our supporters know.

ClaretTony wrote: ↑

Mon Sep 16, 2024 4:50 pm

Who says they knew they were going on sale today? Burnley, not Sheff Wed, said they were going on sale today and when that became impossible, Burnley did nothing to let our supporters know.

I appreciate that Burnley are at fault for not passing on the information earlier when they knew they wouldn't be going on sale today, no argument with that

I haven't seen it suggested anywhere that today wasn't the agreed date between the club's when tickets were to go on sale, and it's not fair to guess that isn't correct. Sheffield, by not sending prices should shoulder some of the blame, at least until it's said that they didn't know we were putting them on sale today.

Row x wrote: ↑

Mon Sep 16, 2024 4:59 pm

I appreciate that Burnley are at fault for not passing on the information earlier when they knew they wouldn't be going on sale today, no argument with that

I haven't seen it suggested anywhere that today wasn't the agreed date between the club's when tickets were to go on sale, and it's not fair to guess that isn't correct. Sheffield, by not sending prices should shoulder some of the blame, at least until it's said that they didn't know we were putting them on sale today.

Sheffield Wednesday have done nothing wrong. The error here is Burnley not informing supporters that there is a delay. Sheffield Wednesday did not have a deadline for sending the price information. I'm sorry, but to be levelling any blame towards SW is a nonsense.

ClaretTony wrote: ↑

Mon Sep 16, 2024 5:13 pm

Sheffield Wednesday have done nothing wrong. The error here is Burnley not informing supporters that there is a delay. Sheffield Wednesday did not have a deadline for sending the price information. I'm sorry, but to be levelling any blame towards SW is a nonsense.

Are you saying that no agreement had been made between the club's that tickets were going on sale today?

Row x wrote: ↑

Mon Sep 16, 2024 5:17 pm

Are you saying that no agreement had been made between the club's that tickets were going on sale today?

Clubs don’t make such agreements. Burnley announced they were going on sale today weeks ago. When they realised they couldn’t they should have let supporters know. They failed to do so.

ClaretTony wrote: ↑

Mon Sep 16, 2024 6:08 pm

Clubs don’t make such agreements. Burnley announced they were going on sale today weeks ago. When they realised they couldn’t they should have let supporters know. They failed to do so.

OK, thanks

"Director of Fan Experience"

Imagine what Bob Lord would have made of that.

I believe Leeds were charged £45.

Ticket Disaster not Ticketmaster

TopCat wrote: ↑

Tue Sep 17, 2024 8:41 am

I believe Leeds were charged £45.

Yes but it was a Cat A game. Hopefully ours is a B or C.

ClaretTony wrote: ↑

Mon Sep 16, 2024 4:00 pm

Ticket office not at fault in my view, it’s supporter services and communication.

You've probably pointed out the real issue here. Nobody is taking responsibility for the communication. I'm guessing the ticket office pass the info on and see that as job done. The person receiving the info is then probably doing bugger all with it.
Why can't it all sit under the ticket office, they are the ones that really know what's going on.

Leisure wrote: ↑

Tue Sep 17, 2024 10:29 am

Yes but it was a Cat A game. Hopefully ours is a B or C.

I've heard our price list is this:

£39 - Adults
£29 - Over 65s & Under-21s
£15 - Under 17s
£10 - Under 11s
£5 - Under 5s

Robbing Yorkshire B@stard's

AGENT_CLARET wrote: ↑

Tue Sep 17, 2024 12:23 pm

I've heard our price list is this:

£39 - Adults
£29 - Over 65s & Under-21s
£15 - Under 17s
£10 - Under 11s
£5 - Under 5s

Robbing Yorkshire B@stard's

Everything other than full price adult is very good value in my opinion, no robbing going on for the other 4 categories

Leisure wrote: ↑

Tue Sep 17, 2024 10:29 am

Yes but it was a Cat A game. Hopefully ours is a B or C.

Best team in the division, down from the premier league and with strong away support. We should probably kick off if we’re not Cat A, we’re kind of a big deal.

AGENT_CLARET wrote: ↑

Tue Sep 17, 2024 12:23 pm

I've heard our price list is this:

£39 - Adults
£29 - Over 65s & Under-21s
£15 - Under 17s
£10 - Under 11s
£5 - Under 5s

Robbing Yorkshire B@stard's

Cheaper than it was at Leeds for an adult with a child!

Aren't PL away tickets still capped at £30? Seem ludicrous that it costs more to watch your team in the second tier...

scouseclaret wrote: ↑

Tue Sep 17, 2024 2:05 pm

Aren't PL away tickets still capped at £30? Seem ludicrous that it costs more to watch your team in the second tier...

Clubs need money more from ticket sales than Premier league clubs do, due to sky, sponsorships etc etc?

With us making a decent start and probably taking a decent following the cynic in me thinks we could get bumped to a higher category, we'll see.

With us making a decent start and probably taking a decent following the cynic in me thinks we could get bumped to a higher category, we'll see.

Also, Wednesday have incredible away support & sell out most allocations, so they don’t really need to take up and reciprocal pricing offers either.