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Lids
Posted: Thu Jan 02, 2025 9:28 am
by groove
Bought a coffee at HT, Longside upper. Hot drinks are now supplied without lids. Someone bumped into me as I was traversing the packed concourse and I scalded my hand and got coffee on my new suede trainers. Nice one.
Re: Lids
Posted: Thu Jan 02, 2025 9:32 am
by jedi_master
Same in Jimmy Mac Upper, can only assume they haven't had a delivery of them or something? It was quite amusing though in that I bought two hot drinks for me and my Dad and the lad said "No lids mate", I then saw behind him a stack of 6/7 lids and he grabbed a piece of cardboard and covered them up?!
Maybe they are being reserved for VIP's
Re: Lids
Posted: Thu Jan 02, 2025 9:39 am
by NL Claret
2 future options to resolve this issue.
Don’t spend anything in the ground or take a flask….problem solved.
Re: Lids
Posted: Thu Jan 02, 2025 9:44 am
by jdrobbo
Same in Longside Upper. Third time without this season!
Re: Lids
Posted: Thu Jan 02, 2025 9:59 am
by agreenwood
Ah, ********. Thought this was going to be a discussion on US sports apparel.
Re: Lids
Posted: Thu Jan 02, 2025 9:59 am
by Clovius Boofus
Normally I'd consider this nitpicking, but not when it's boiling hot drinks inside a heavily crowded football concourse. Anyway, no lid - then don't buy. They'll quickly get their act in order when their takings are down.
Re: Lids
Posted: Thu Jan 02, 2025 10:12 am
by bfcjg
You bunch of over privileged moaning snobs.
In the JML I bought my brew however the lid was provided but the cup and beverage were missing.
Being a stoic Brit, I didn’t moan I just got on with it and ate the lid.
Re: Lids
Posted: Thu Jan 02, 2025 10:34 am
by Rick_Muller
NL Claret wrote: ↑Thu Jan 02, 2025 9:39 am
2 future options to resolve this issue.
Don’t spend anything in the ground or take a flask….problem solved.
Can’t take a flask into CFS as it’s a “weapon” apparently
Re: Lids
Posted: Thu Jan 02, 2025 10:48 am
by TheFamilyCat
groove wrote: ↑Thu Jan 02, 2025 9:28 am
Bought a coffee at HT, Longside upper. Hot drinks are now supplied without lids. Someone bumped into me as I was traversing the packed concourse and I scalded my hand and got coffee on my new suede trainers. Nice one.
Wearing brand new suede trainers in the ******* down rain doesn't sound the wisest decision.
Re: Lids
Posted: Thu Jan 02, 2025 10:50 am
by jtrbfc
Was the same in the Jimmy Mac Upper. I imagine they under estimated how many they needed over the Christmas period and couldn't get anymore delivered.
Re: Lids
Posted: Thu Jan 02, 2025 10:57 am
by Bosscat
1st time no lid in JHU this season for me ... If lids aren't going to be provided I will no longer be buying a coffee pre match ...
Re: Lids
Posted: Thu Jan 02, 2025 11:27 am
by dsr
jtrbfc wrote: ↑Thu Jan 02, 2025 10:50 am
Was the same in the Jimmy Mac Upper. I imagine they under estimated how many they needed over the Christmas period and couldn't get anymore delivered.
How difficult can it be to estimate the number of lids? If they work on the basis of 1 lid per cup, they surely won't be far wrong?
Re: Lids
Posted: Thu Jan 02, 2025 11:32 am
by bodge
There was loads of lids in the BL, they should have arranged an inter stand transfer.
I refused my lid as I know how scarce and valued they can be but it was predominantly because I'm a wild individual who lives life on the edge.
Re: Lids
Posted: Thu Jan 02, 2025 11:36 am
by nil_desperandum
Coincidentally we actually complained about the lack of lids when we bought hot drinks in the Bob Lord yesterday
I actually asked who would be liable if someone bumped into me and I scolded my hand
Re: Lids
Posted: Thu Jan 02, 2025 11:48 am
by IanMcL
bfcjg wrote: ↑Thu Jan 02, 2025 10:12 am
You bunch of over privileged moaning snobs.
In the JML I bought my brew however the lid was provided but the cup and beverage were missing.
Being a stoic Brit, I didn’t moan I just got on with it and ate the lid.
Looks like you could be the inadvertent root cause of the problem!
Re: Lids
Posted: Thu Jan 02, 2025 12:19 pm
by LincsWoldsClaret
The lids don’t fit the cups because they are bought from different suppliers - so the quantities don’t match and are not much good in any case.
Go to the Health & Safety dept at the local council and complain- the club have a duty to safeguard their customers. boiling liquid, stairs, kids and inebriated fans are a dangerous combination and the club needs to at least provide, or offer to provide, a lid that fits the cup - it can’t be that difficult.
Or it could just be part of the enhanced fan experience
Re: Lids
Posted: Thu Jan 02, 2025 12:28 pm
by dsr
LincsWoldsClaret wrote: ↑Thu Jan 02, 2025 12:19 pm
The lids don’t fit the cups because they are bought from different suppliers - so the quantities don’t match and are not much good in any case.
Go to the Health & Safety dept at the local council and complain- the club have a duty to safeguard their customers. boiling liquid, stairs, kids and inebriated fans are a dangerous combination and the club needs to at least provide, or offer to provide, a lid that fits the cup - it can’t be that difficult.
Or it could just be part of the enhanced fan experience
Surely they can't be that stupid? A lid that doesn't fit properly is worse than no lid at all, because it risk burns to the face for people tipping up the cup thinking there is a secure lid when there isn't.
Re: Lids
Posted: Thu Jan 02, 2025 12:41 pm
by Jakubclaret
dsr wrote: ↑Thu Jan 02, 2025 12:28 pm
Surely they can't be that stupid? A lid that doesn't fit properly is worse than no lid at all, because it risk burns to the face for people tipping up the cup thinking there is a secure lid when there isn't.
That depends a smaller lid I agree no real workaround a larger lid you could perhaps get it to fit it'd certainly cover the hole but not correctly sealed but certainly not ideal. Regarding people scalding themselves I'm not sure on the claim recourse if people are daft enough to buying hot transportable drinks without lids it just wouldn't/shouldn't happen anyway.
Re: Lids
Posted: Thu Jan 02, 2025 12:59 pm
by dsr
Jakubclaret wrote: ↑Thu Jan 02, 2025 12:41 pm
That depends a smaller lid I agree no real workaround a larger lid you could perhaps get it to fit it'd certainly cover the hole but not correctly sealed but certainly not ideal. Regarding people scalding themselves I'm not sure on the claim recourse if people are daft enough to buying hot transportable drinks without lids it just wouldn't/shouldn't happen anyway.
If you sell a hot drink in a cup with a lid, and the lid doesn't fit because it is the wrong lid, and someone tips the cup up and the lid falls off and the hot drink scalds their face - you are risking trouble. People are entitled to believe that anytime they purchase a lidded cup, then the lid will fit securely.
Re: Lids
Posted: Thu Jan 02, 2025 1:05 pm
by Jakubclaret
dsr wrote: ↑Thu Jan 02, 2025 12:59 pm
If you sell a hot drink in a cup with a lid, and the lid doesn't fit because it is the wrong lid, and someone tips the cup up and the lid falls off and the hot drink scalds their face - you are risking trouble. People are entitled to believe that anytime they purchase a lidded cup, then the lid will fit securely.
The basis of my comment regarding liability/claims were people buying hot drinks outright without lids not the wrong fitting lids. I agree if it's purchased with a lid the customer should have faith it fits correctly.
Re: Lids
Posted: Thu Jan 02, 2025 1:32 pm
by LincsWoldsClaret
This is the legal precedent-
There is a duty owed by the vendor to ensure that lids are securely fastened to cups before being served to customers
There is also a duty to ensure that cups are not so overfilled with hot drinks that the liquid is able to escape and scald the consumer.
Re: Lids
Posted: Thu Jan 02, 2025 1:44 pm
by bart_claret
This thread is just brewing up trouble...
Re: Lids
Posted: Thu Jan 02, 2025 5:51 pm
by Hipper
I think you should save a lid when you get it and keep it for your next visit - re-use/recycle!
That's what the Yeo Valley yoghurt people asked buyers to do when they dispensed with lids to save the planet. Interestingly you can now buy manufactured lids for various yoghurts to replace them!
Re: Lids
Posted: Thu Jan 02, 2025 6:13 pm
by JohnMac
Any visiting US fans would be suing the ass of our US Owners!
Re: Lids
Posted: Thu Jan 02, 2025 6:20 pm
by Taffy on the wing
This is hilarious.......they must have fixed the pie problem, now people are moaning about lids.
What's next?
Re: Lids
Posted: Thu Jan 02, 2025 6:27 pm
by pureclaret
Well no lids in BL either, pie's ok now, last year they had no milk, then no ketchup for hot dogs
Re: Lids
Posted: Thu Jan 02, 2025 7:00 pm
by GetIntoEm
No lids in the JML, just drank it without. Thought nothing more about it
Re: Lids
Posted: Thu Jan 02, 2025 7:09 pm
by Nonayforever
GetIntoEm wrote: ↑Thu Jan 02, 2025 7:00 pm
No lids in the JML, just drank it without. Thought nothing more about it
Did it taste the same though ?
If we fans had a union rep we would all be out now !
Re: Lids
Posted: Thu Jan 02, 2025 7:11 pm
by GetIntoEm
Nonayforever wrote: ↑Thu Jan 02, 2025 7:09 pm
Did it taste the same though ?
If we fans had a union rep we would all be out now !
Got a few hail stones in it, so was a bit weak.
I think pace needs to go for this
Re: Lids
Posted: Thu Jan 02, 2025 7:51 pm
by groove
Taffy on the wing wrote: ↑Thu Jan 02, 2025 6:20 pm
This is hilarious.......they must have fixed the pie problem, now people are moaning about lids.
What's next?
Would it be hilarious if you'd been scalded by hot liquid?
Re: Lids
Posted: Thu Jan 02, 2025 7:52 pm
by GetIntoEm
Did you go to the first aiders?
Re: Lids
Posted: Thu Jan 02, 2025 8:18 pm
by karatekid
I bake a couple of pies in the oven at home so they are ready for one hour before kickoff. I wrap them in tin foil and put them in my pocket. Come half time they are the perfect temperature for me. I also take a small thermos with coffee in. No problem.
Re: Lids
Posted: Thu Jan 02, 2025 9:26 pm
by Jamesy
Russell Ball will sort this out guys. After he has sorted out the running out of milk issues from several weeks ago. These complex projects take up a lot of his valuable time.
Re: Lids
Posted: Thu Jan 02, 2025 9:31 pm
by LincsWoldsClaret
What’s all this about the pies being sorted?
Re: Lids
Posted: Thu Jan 02, 2025 10:20 pm
by dougcollins
Lid/cup proportional management is a logistical nightmare for Burnley FC.
Re: Lids
Posted: Thu Jan 02, 2025 10:20 pm
by dougcollins
Jamesy wrote: ↑Thu Jan 02, 2025 9:26 pm
Russell Ball will sort this out guys. After he has sorted out the running out of milk issues from several weeks ago. These complex projects take up a lot of his valuable time.
Too busy measuring his balls.