Lisbon airport info

[Tricky Trevor]

Just back from a Lisbon break. The airport is a nightmare.
They are currently installing an enormous number of electronic passport machines, they are all on view, but until installed it took us over 2hrs to get in. Only two men in booths.
Coming out there were 6 machines and the system was well explained on a looping video but what a bunch of muppets in front of us. None of them could have bothered watching the video. We ended up queue jumping or we’d have missed our flight. I’d estimate the queue at 3 hours. Whilst there we picked up the English language Portuguese News and it contained an article criticising the same situation at Faro.
Be prepared. Happy jollies.

[JR1882]

Had a similar time in Faro last year, a good hour at passport control. Rarely spend more than 10/15 mins on the process in the canaries.

Some places are way behind with processing this. Dubai took me about 10 seconds.

[nyclaret]

Just back from a Lisbon break. The airport is a nightmare.
They are currently installing an enormous number of electronic passport machines, they are all on view, but until installed it took us over 2hrs to get in. Only two men in booths.
Coming out there were 6 machines and the system was well explained on a looping video but what a bunch of muppets in front of us. None of them could have bothered watching the video. We ended up queue jumping or we’d have missed our flight. I’d estimate the queue at 3 hours. Whilst there we picked up the English language Portuguese News and it contained an article criticising the same situation at Faro.
Be prepared. Happy jollies.

Had the same issue in Lisbon 2 weeks ago - only 3 machines working

[Beagle]

Faro is a nightmare

[brunlea99]

Porto was the same a couple of weeks ago. It's the same when you fly back, you will have to go through a passport control before getting on the plane. It's a nightmare. I strongly advise you to get to the airport early.

[Quicknick]

I got back to Lisbon from Bangkok on Wednesday preparing for the worst, but I cruised through. The Portuguese aren't known for their efficiency, though.

[dougcollins]

All hail Brexit.

[Flixtonclaret1]

I’m a frequent flyer to/ from Faro.

Always been a grind on the way in for at least 2 years but last month horrendous on the way out - queuing back to the down escalators.

You would think operationally it’s not rocket science to know the footfall given all flights are scheduled. Seems a distinct lack of commercial appreciation for foreign visitors and property owners.

[Burnley Ace]

The e-gates were working at Faro last night but there was no staff directing passengers to use them. It took one or two intrepid travelers to have a go but most people just stood in the queue.

[ŽižkovClaret]

So happy to fly EU to EU

[nig1954]

I came back from Porto on Thursday.Getting through security wasn’t too bad but getting through passport control to get to our departure gate was a nightmare.
Was in a long queue for over 1.5 hours and encountered a number of queue jumpers who were presumably concerned about missing their flight.
Security was poor with only 1 slight female trying to keep things under control but she was completely overwhelmed.Bless her.

[SammyBoy]

Sounds pretty typical. I have Portuguese in-laws so visit Lisbon a couple of times a year at least, the rest of society functions like this too.

[Claret86]

My in laws flew to and from faro in 2022 and had an absolute nightmare. They put it down to the country recovering from the covid lockdowns