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Loyalty Points Update
Posted: Wed Jul 09, 2025 11:54 am
by ClaretTony
2019/20 points to be removed by 14th July
For 2025/26
350 points for a season ticket
20 points for an away ticket
5 points for attending a home game with a season ticket or selling on ticket exchange
0 points for buying an extra ticket
Points will be added 48 hours after the home fixture
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 11:57 am
by martin_p
ClaretTony wrote: ↑Wed Jul 09, 2025 11:54 am
2019/20 points to be removed by 14th July
My attendance dropped right off after March that season!
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:01 pm
by ClaretTony
martin_p wrote: ↑Wed Jul 09, 2025 11:57 am
My attendance dropped right off after March that season!
Mine too - hard to believe that's over five years ago now
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:08 pm
by ClaretTony
I've just slightly amended the top post to make it a bit clearer.
Maximum points that can be removed is 530 if you attended all away games, all cup games and had bought a ticket for Man City, the first game played behind closed doors.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:22 pm
by BradTee93
Is there a way to see what games/points you accrued that season?
Also reading the website article, guessing some match tickets will be available in the CFS this season? With pricing being published
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:36 pm
by snapcrackleandpop
wasn't there an option to freeze or carry on paying for your season ticket during covid ?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:46 pm
by Leisure
ClaretTony wrote: ↑Wed Jul 09, 2025 11:54 am
For 2025/26
5 points for attending a home game with a season ticket or selling on ticket exchange
Hi Tony - Is this correct?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:46 pm
by Granny WeatherWax
Leisure wrote: ↑Wed Jul 09, 2025 12:46 pm
Hi Tony - Is this correct?
I got 10 points for attending home games last season with my digital season ticket.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 12:55 pm
by pureclaret
ClaretTony wrote: ↑Wed Jul 09, 2025 11:54 am
2019/20 points to be removed by 14th July
5 points for attending a home game with a season ticket or selling on ticket exchange
How does that work if you already get 350 pts for buying a season ticket? and if it is that you get pts for attending how do I get mine added as none showing on my account?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 1:09 pm
by Leisure
Granny WeatherWax wrote: ↑Wed Jul 09, 2025 12:46 pm
I got 10 points for attending home games last season with my digital season ticket.
Ssh!
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 1:12 pm
by wilks_bfc
ClaretTony wrote: ↑Wed Jul 09, 2025 11:54 am
2019/20 points to be removed by 14th July
For 2025/26
350 points for a season ticket
20 points for an away ticket
5 points for attending a home game with a season ticket or selling on ticket exchange
0 points for buying an extra ticket
Points will be added 48 hours after the home fixture
So on top of the 350 we get for season ticket purchase we now also get upto 95 additional points for attending the game?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 1:14 pm
by daveisaclaret
It's a much better way of discouraging people who aren't attending from leaving the seat empty than the clubs that punish you for doing so.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 1:16 pm
by ClaretTony
Leisure wrote: ↑Wed Jul 09, 2025 12:46 pm
Hi Tony - Is this correct?
Apparently so
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 1:17 pm
by ClaretTony
wilks_bfc wrote: ↑Wed Jul 09, 2025 1:12 pm
So on top of the 350 we get for season ticket purchase we now also get upto 95 additional points for attending the game?
Yes - I think that’s to try and encourage people to put it on the exchange when they’re not doing so they can sell the ticket again.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:05 pm
by Leisure
ClaretTony wrote: ↑Wed Jul 09, 2025 1:17 pm
Yes - I think that’s to try and encourage people to put it on the exchange when they’re not doing so they can sell the ticket again.
Yeah, I fully understand that but not the 5 points for ST holders attending a home game (especially when we already get 350)?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:06 pm
by daveisaclaret
It would be ridiculous to give more points to people who sell their ticket than those who go to the game
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:08 pm
by Leisure
daveisaclaret wrote: ↑Wed Jul 09, 2025 2:06 pm
It would be ridiculous to give more points to people who sell their ticket than those who go to the game
It's an incentive to get people to use the ticket exchange when they can't attend a game.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:09 pm
by daveisaclaret
Leisure wrote: ↑Wed Jul 09, 2025 2:08 pm
It's an incentive to get people to use the ticket exchange when they can't attend a game.
Yes and it's good, but it would still be ridiculous to give more points to people who sell the ticket than people who go to the game. It is incentivising you to do one or the other and not leave the seat empty.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:21 pm
by ClaretTony
daveisaclaret wrote: ↑Wed Jul 09, 2025 2:09 pm
Yes and it's good, but it would still be ridiculous to give more points to people who sell the ticket than people who go to the game. It is incentivising you to do one or the other and not leave the seat empty.
Have I not posted this correctl?
It's
5 points if you attend
5 points if you sell on the ticket exchange
0 points if you do neither
People selling on the exchange don't get more points
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:39 pm
by daveisaclaret
ClaretTony wrote: ↑Wed Jul 09, 2025 2:21 pm
Have I not posted this correctl?
It's
5 points if you attend
5 points if you sell on the ticket exchange
0 points if you do neither
People selling on the exchange don't get more points
I am trying to explain to Leisure why they have added the 5 points if you attend
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:40 pm
by ClaretTony
daveisaclaret wrote: ↑Wed Jul 09, 2025 2:39 pm
I am trying to explain to Leisure why they have added the 5 points if you attend
Understood that now
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 2:55 pm
by Leisure
daveisaclaret wrote: ↑Wed Jul 09, 2025 2:39 pm
I am trying to explain to Leisure why they have added the 5 points if you attend
So anyone who attends all 19 home games will get 445 points?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 3:00 pm
by BleedingClaret
5 points if you buy a pie?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 3:35 pm
by ClaretTony
Leisure wrote: ↑Wed Jul 09, 2025 2:55 pm
So anyone who attends all 19 home games will get 445 points?
That's it -
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 3:45 pm
by BleedingClaret
There’s not much they do that makes sense, but I can see the thinking behind this.
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 6:58 pm
by Roosterbooster
If I put it on the exchange but it doesn't sell do I get 0 points?
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 7:49 pm
by pistol
Roosterbooster wrote: ↑Wed Jul 09, 2025 6:58 pm
If I put it on the exchange but it doesn't sell do I get 0 points?
The way it reads is you get 5pts for simply listing it
Re: Loyalty Points Update
Posted: Wed Jul 09, 2025 8:17 pm
by claretburns
ClaretTony wrote: ↑Wed Jul 09, 2025 2:21 pm
Have I not posted this correctl?
It's
5 points if you attend
5 points if you sell on the ticket exchange
0 points if you do neither
People selling on the exchange don't get more points
Except for fans in the CFS as these tickets cannot be sold on the ticket exchange unless it has changed for this season.
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 8:19 am
by BradTee93
Looks like they've started altering the points now, i've had mine from 19/20 deducted this morning.
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 9:05 am
by Leisure
BradTee93 wrote: ↑Sat Jul 12, 2025 8:19 am
Looks like they've started altering the points now, i've had mine from 19/20 deducted this morning.
How many have you lost?
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 9:10 am
by wilks_bfc
I’ve lost 370 which sounds about right for that year
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 9:20 am
by BradTee93
Leisure wrote: ↑Sat Jul 12, 2025 9:05 am
How many have you lost?
Only 50
leaves me on 2590 so should be fine for the first batch sales
my daughter was born that in 2019 so didn't renew my ST till the following season we was allowed back on
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 9:30 am
by jonesy3663
I've lost 700 trip to ticket office i think
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 3:10 pm
by claretdj
Mine gone down by 360, still got 2700 left so all good.
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 3:38 pm
by Leisure
jonesy3663 wrote: ↑Sat Jul 12, 2025 9:30 am
I've lost 700 trip to ticket office i think
Didn't think it was possible to accrue that many points for the 2019/20 season (unless you purchased lots of home tickets for others), so I'd contact the TO and ask them to check the figure.
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 4:35 pm
by jonesy3663
Leisure wrote: ↑Sat Jul 12, 2025 3:38 pm
Didn't think it was possible to accrue that many points for the 2019/20 season (unless you purchased lots of home tickets for others), so I'd contact the TO and ask them to check the figure.
Exactly. Should only be the 350 for the season as didn't attend any other games.
Had same issue last season they deducted points even though I'd not been a ST holder for 18/19 season
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 5:22 pm
by Leisure
jonesy3663 wrote: ↑Sat Jul 12, 2025 4:35 pm
Exactly. Should only be the 350 for the season as didn't attend any other games.
Had same issue last season they deducted points even though I'd not been a ST holder for 18/19 season
Looks like they've deducted points for 2 season tickets.
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 10:07 pm
by ClaretTony
Leisure wrote: ↑Sat Jul 12, 2025 5:22 pm
Looks like they've deducted points for 2 season tickets.
Must be two season tickets they’ve removed
Re: Loyalty Points Update
Posted: Sat Jul 12, 2025 10:13 pm
by RickyBobby
When you have a manual system there will always be some errors. Why they can‘t have a computer automatically do it instead of having to do it manually god only knows. The ticket office is still in the stone age.
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 11:47 am
by TopCat
Do you get 20 points for friendlies?
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 11:56 am
by Leisure
TopCat wrote: ↑Sun Jul 13, 2025 11:47 am
Do you get 20 points for friendlies?
Nope
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 12:39 pm
by Granny WeatherWax
I’ve lost 470, feels about right but can’t really remember.
3,130 left.
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 5:37 pm
by bfcmik
I attend more away games than home games as they are often as cheaper and/or easier for me to get to. If I attend just 5 away games I get more points than I would for driving up to Turf Moor for all 19 home games next season.
As stated higher up the thread, I can't put my ticket on the exchange because it is in the CFS so it has to be private transfers. Though I do get the points for them attending!
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 7:47 pm
by Leisure
bfcmik wrote: ↑Sun Jul 13, 2025 5:37 pm
I attend more away games than home games as they are often as cheaper and/or easier for me to get to. If I attend just 5 away games I get more points than I would for driving up to Turf Moor for all 19 home games next season.
As stated higher up the thread, I can't put my ticket on the exchange because it is in the CFS so it has to be private transfers. Though I do get the points for them attending!
???
5 away games x 20 points = 100 points
19 non-season ticket home games x 10 points = 190 points
19 season ticket home games = 350 points + 19 x 5 points if attending = 95 points = Total points 445
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 9:03 pm
by bfcmik
Leisure wrote: ↑Sun Jul 13, 2025 7:47 pm
???
5 away games x 20 points = 100 points
19 non-season ticket home games x 10 points = 190 points
19 season ticket home games = 350 points + 19 x 5 points if attending = 95 points = Total points 445
I have my season ticket, so attending 5 away games = 450 points without attending any of the 19 home games.
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 9:22 pm
by Rileybobs
bfcmik wrote: ↑Sun Jul 13, 2025 9:03 pm
I have my season ticket, so attending 5 away games = 450 points without attending any of the 19 home games.
I guess you could buy a ticket for every single game and not attend any of them and get the maximum number of loyalty points.
Re: Loyalty Points Update
Posted: Sun Jul 13, 2025 9:44 pm
by bfcmik
Rileybobs wrote: ↑Sun Jul 13, 2025 9:22 pm
I guess you could buy a ticket for every single game and not attend any of them and get the maximum number of loyalty points.
But I do attend enough home games to make it worth my while. I was merely pointing out the 5 aways =more than 19 home games anomaly.
Re: Loyalty Points Update
Posted: Mon Jul 14, 2025 2:18 am
by IanMcL
wilks_bfc wrote: ↑Wed Jul 09, 2025 1:12 pm
So on top of the 350 we get for season ticket purchase we now also get upto 95 additional points for attending the game?
Seems bizarre! Extra after the allotted points already credited!
Good that away points get better recognition.
Re: Loyalty Points Update
Posted: Mon Jul 14, 2025 6:36 am
by wilks_bfc
IanMcL wrote: ↑Mon Jul 14, 2025 2:18 am
Seems bizarre! Extra after the allotted points already credited!
Good that away points get better recognition.
Assuming it’s to encourage those unable to attend to use the ticket exchange.
Be interested in the t&c of that though
It says “selling on the ticket exchange“. Does that mean you only get those points if it sells or do you get them if you just list it to sell?
Re: Loyalty Points Update
Posted: Mon Jul 14, 2025 9:40 am
by ŽižkovClaret
bfcmik wrote: ↑Sun Jul 13, 2025 9:44 pm
But I do attend enough home games to make it worth my while. I was merely pointing out the 5 aways =more than 19 home games anomaly.
Feels right given that 90% of the benefit of a points balance is access to away tickets