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Away tickets, friends and family, and loyalty points.

Posted: Sat Jul 19, 2025 8:47 pm
by BobHaidong
I’m finally in a position to be able to go to away games regularly, and had over 2000 points before realising I was due to lose 350 when the old points dropped off my account.

It leaves me needing to wait until the Tuesday to buy my Spurs ticket if there’s any left.

I’m trying to get to as many away games as I can, as quickly as possibly to get back above the 2000 points so I can be in the first window, however with working during the week, my cousin is buying the tickets through friends and family.

Does anyone know if I still get the points for my account if my cousin is the one who buys them using through friends and family?

Re: Away tickets, friends and family, and loyalty points.

Posted: Sat Jul 19, 2025 8:59 pm
by 1989_claret
Yes you will if he buys his and yours when it is available to your points level. They won’t be able to buy them for you if they have the points but you don’t.

My father and I both have over 2000 and I buy both of ours and he gets his points as I allocate the ticket to him.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sat Jul 19, 2025 9:05 pm
by Quickenthetempo
If he uses your Clarets number, you will get the points.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sat Jul 19, 2025 9:11 pm
by BobHaidong
Nice one thanks.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:06 am
by BradTee93
If you’ve got a season ticket aswell, download each game to your phone, that’s what we did last season & you got 10 points per game, I think they’ve reduced it to 5 points this time round but it’s an easy way to slowly boost your points in between away games

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:15 am
by Winstonswhite
150 quid platinum membership. Job done. Makes the loyalty point stress go away.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:30 am
by Targetman
BradTee93 wrote:
Sun Jul 20, 2025 9:06 am
If you’ve got a season ticket aswell, download each game to your phone, that’s what we did last season & you got 10 points per game, I think they’ve reduced it to 5 points this time round but it’s an easy way to slowly boost your points in between away games

You get loyalty points for downloading your season ticket to your phone?

Are you saying that even if your ticket isn't used after downloading it you still get loyalty points?

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:31 am
by The Shire Claret
Can I just ask

I have 2020 loyalty points but my friends and family have 1900

Will I have to wait till the Tuesday to book us both if we want to sit together or will it let me book for us both ?

I think I already know the answer is no but just thought I would ask

Thanks in advance

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:33 am
by taio
The Shire Claret wrote:
Sun Jul 20, 2025 9:31 am
Can I just ask

I have 2020 loyalty points but my friends and family have 1900

Will I have to wait till the Tuesday to book us both if we want to sit together or will it let me book for us both ?

I think I already know the answer is no but just thought I would ask

Thanks in advance
You'll have to wait

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:35 am
by The Shire Claret
taio wrote:
Sun Jul 20, 2025 9:33 am
You'll have to wait
Thanks for the response - I thought so

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 11:20 am
by ClaretTony
Targetman wrote:
Sun Jul 20, 2025 9:30 am
You get loyalty points for downloading your season ticket to your phone?

Are you saying that even if your ticket isn't used after downloading it you still get loyalty points?
You did last season. If you used your card for every game you received 350 points, but if you downloaded the ticket to your phone each match there were a further 230 points. A friend of mine contacted the club asking if it was fair; they denied it was happening.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 11:39 am
by 1989_claret
ClaretTony wrote:
Sun Jul 20, 2025 11:20 am
You did last season. If you used your card for every game you received 350 points, but if you downloaded the ticket to your phone each match there were a further 230 points. A friend of mine contacted the club asking if it was fair; they denied it was happening.
A ridiculous but quite clever way of boosting your points.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 11:40 am
by BobHaidong
BradTee93 wrote:
Sun Jul 20, 2025 9:06 am
If you’ve got a season ticket aswell, download each game to your phone, that’s what we did last season & you got 10 points per game, I think they’ve reduced it to 5 points this time round but it’s an easy way to slowly boost your points in between away games
Forgive my ignorance but how do I download the games to my phone?

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 11:43 am
by Granny WeatherWax
ClaretTony wrote:
Sun Jul 20, 2025 11:20 am
You did last season. If you used your card for every game you received 350 points, but if you downloaded the ticket to your phone each match there were a further 230 points. A friend of mine contacted the club asking if it was fair; they denied it was happening.
Defo was happening, and also when you download a kids ticket it was turning into an adult one.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 11:58 am
by wilks_bfc
1989_claret wrote:
Sun Jul 20, 2025 11:39 am
A ridiculous but quite clever way of boosting your points.
Wish I’d have been aware of that

Could have downloaded nephews and he’d now be in the first phase to get away tickets

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 12:17 pm
by ClaretTony
wilks_bfc wrote:
Sun Jul 20, 2025 11:58 am
Wish I’d have been aware of that

Could have downloaded nephews and he’d now be in the first phase to get away tickets
A younger member of our family has reached 1,990 and just once doing that last season would have seen it pass 2,000.

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 12:18 pm
by ClaretTony
Granny WeatherWax wrote:
Sun Jul 20, 2025 11:43 am
Defo was happening, and also when you download a kids ticket it was turning into an adult one.
Wasn't aware it did that but the club were clearly in denial that it was happening at all

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 3:07 pm
by Targetman
ClaretTony wrote:
Sun Jul 20, 2025 11:20 am
You did last season. If you used your card for every game you received 350 points, but if you downloaded the ticket to your phone each match there were a further 230 points. A friend of mine contacted the club asking if it was fair; they denied it was happening.

Well well, that is a little bizzare!

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:28 pm
by Spike
Targetman wrote:
Sun Jul 20, 2025 3:07 pm
Well well, that is a little bizzare!
It’s supposed to be a loyalty scheme but there seems to be too many ways to by pass loyalty

Re: Away tickets, friends and family, and loyalty points.

Posted: Sun Jul 20, 2025 9:57 pm
by bobinho
150 if winstonswhite is correct…which I suspect he is.

Re: Away tickets, friends and family, and loyalty points.

Posted: Mon Jul 21, 2025 10:09 pm
by Loyalclaret
Targetman wrote:
Sun Jul 20, 2025 9:30 am
You get loyalty points for downloading your season ticket to your phone?

Are you saying that even if your ticket isn't used after downloading it you still get loyalty points?
Certainly worked last year, thanks again BradTee for pointing it out early doors 👍

Re: Away tickets, friends and family, and loyalty points.

Posted: Tue Jul 22, 2025 9:14 am
by Row x
Spike wrote:
Sun Jul 20, 2025 9:28 pm
It’s supposed to be a loyalty scheme but there seems to be too many ways to by pass loyalty
Correct 100%

Re: Away tickets, friends and family, and loyalty points.

Posted: Mon Jul 28, 2025 9:50 pm
by G0foste
Are you suppose to get loyalty points for Huddersfield, nothing been added as yet.

Also I can't download tickets for next season yet, which seems odd as have the option to forward and sell them on ticket exchange.

Re: Away tickets, friends and family, and loyalty points.

Posted: Mon Jul 28, 2025 9:51 pm
by Leisure
G0foste wrote:
Mon Jul 28, 2025 9:50 pm
Are you suppose to get loyalty points for Huddersfield, nothing been added as yet.

Also I can't download tickets for next season yet, which seems odd as have the option to forward and sell them on ticket exchange.
No points for any of the friendlies.