Ticket Sales - Age Restrictions

[ClaretSam92]

With the changes to how tickets can be purchased this season i.e. only the applicable age ticket type can be purchased with a particular clarets number, do we think this is going to affect away attendances this season?

I know a lot of people in previous seasons (me included to bring a friend on certain away games with me) will have used an older relative's clarets number to purchase an adult ticket for example. This is now not possible.

Do we know if this is this a club decision or driven by the premier league? The reasons for it are most likely security driven, as it will be ensure the clubs have a better idea of exactly who they are letting into the ground.

[jrgbfc]

Apart from the odd game like Everton i don't think anybody will struggle getting away tickets this season. And yeah this new rule has made things a bit awkward for my group.

[ClaretSam92]

I think I'll end up chancing a few getting to general sale so I can bring my mate. My dad whose ticket I sometimes use for my mate is usually up for most games but he doesn't like the long trips as much anymore and it's not as much fun on your own!

[ClaretTony]

With the changes to how tickets can be purchased this season i.e. only the applicable age ticket type can be purchased with a particular clarets number, do we think this is going to affect away attendances this season?

I know a lot of people in previous seasons (me included to bring a friend on certain away games with me) will have used an older relative's clarets number to purchase an adult ticket for example. This is now not possible.

Do we know if this is this a club decision or driven by the premier league? The reasons for it are most likely security driven, as it will be ensure the clubs have a better idea of exactly who they are letting into the ground.

They started doing it last season after the new bloke arrived to run ticketing

[ClaretSam92]

They started doing it last season after the new bloke arrived to run ticketing

It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.

[Row x]

It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.

Very late, I purchased an adult ticket with my over 65 clarets number for QPR away.

[mybloodisclaret]

Apart from the odd game like Everton i don't think anybody will struggle getting away tickets this season. And yeah this new rule has made things a bit awkward for my group.

Not too sure about that. Spurs away went very quickly and United went before 900 points I think. Either way neither made it to general ST sales.

[ClaretTony]

It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.

Not sure what happened but the first time we had this was for Sheffield Wednesday in October last season. If it was relaxed for some games, I don't know but they definitely introduced it for that game and it was also definitely in place for Sheffield United on Boxing Day.

[burnleybonzo]

Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?

[Row x]

Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?

Mine appeared in the wallet without me doing anything, have a check there

[taio]

Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?

If you are referring to downloading a digital ticket from your season ticket, I don't believe there is an option at the moment. I have just two options - to forward to a friend or sell on ticket exchange

[burnleybonzo]

Yes, the season ticket option to download a digital ticket for one game only

[Row x]

If you are referring to downloading a digital ticket from your season ticket, I don't believe there is an option at the moment. I have just two options - to forward to a friend or sell on ticket exchange

Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card

[taio]

Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card

Not the case for me and others.

[burnleybonzo]

Not in my wallet unfortunately. Are we hoping that the ticket office activate another option for download, ie Download ticket before Saturday?

[pureclaret]

Not the case for me and others.

Ive just been on to the Burnley fc app on my phone and in the ticket section it shows the Sunderland and Liverpool in the ticket wallet with a note saying QR code to be activated soon. Id looked in my Iphone wallet first and nothing there and on my laptop just shows I can sell or send to a friend.
Hope this helps

[ClaretSam92]

It shows in the app, not on the ticket website

[claretonthecoast1882]

In making getting away tickets fairer for all there is some sense in a ticket can be used for a relevant age category it is bought against.

[BleedingClaret]

Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card

Well that doesn’t make sense because if they’re downloaded to your phone wallet then your card won’t work!

[Row x]

Well that doesn’t make sense because if they’re downloaded to your phone wallet then your card won’t work!

It will, you can use either, it's only if you move the digital one that the card won't work. So if you downloaded to say Google wallet only that would work, but as long as it's only in the apps wallet it's fine

[The Shire Claret]

I booked an adult and child ticket for spurs but when I received the tickets there were both labelled (Adult)

Just FYI

[ClaretTony]

I booked an adult and child ticket for spurs but when I received the tickets there were both labelled (Adult)

Just FYI

My Spurs ticket had nothing on it re: adult/senior etc.

[The Shire Claret]

My Spurs ticket had nothing on it re: adult/senior etc.

If you go into the (I) info tab on your ticket on ticket wallet it’s says ‘Price Class’ Adult

[ClaretTony]

If you go into the (I) info tab on your ticket on ticket wallet it’s says ‘Price Class’ Adult

Cheers, spotted and mine says adult although I paid for a senior.

[BleedingClaret]

It will, you can use either, it's only if you move the digital one that the card won't work. So if you downloaded to say Google wallet only that would work, but as long as it's only in the apps wallet it's fine

Ok understand