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Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 4:29 pm
by ClaretSam92
With the changes to how tickets can be purchased this season i.e. only the applicable age ticket type can be purchased with a particular clarets number, do we think this is going to affect away attendances this season?
I know a lot of people in previous seasons (me included to bring a friend on certain away games with me) will have used an older relative's clarets number to purchase an adult ticket for example. This is now not possible.
Do we know if this is this a club decision or driven by the premier league? The reasons for it are most likely security driven, as it will be ensure the clubs have a better idea of exactly who they are letting into the ground.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 4:46 pm
by jrgbfc
Apart from the odd game like Everton i don't think anybody will struggle getting away tickets this season. And yeah this new rule has made things a bit awkward for my group.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:02 pm
by ClaretSam92
I think I'll end up chancing a few getting to general sale so I can bring my mate. My dad whose ticket I sometimes use for my mate is usually up for most games but he doesn't like the long trips as much anymore and it's not as much fun on your own!
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:36 pm
by ClaretTony
ClaretSam92 wrote: ↑Wed Aug 20, 2025 4:29 pm
With the changes to how tickets can be purchased this season i.e. only the applicable age ticket type can be purchased with a particular clarets number, do we think this is going to affect away attendances this season?
I know a lot of people in previous seasons (me included to bring a friend on certain away games with me) will have used an older relative's clarets number to purchase an adult ticket for example. This is now not possible.
Do we know if this is this a club decision or driven by the premier league? The reasons for it are most likely security driven, as it will be ensure the clubs have a better idea of exactly who they are letting into the ground.
They started doing it last season after the new bloke arrived to run ticketing
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:41 pm
by ClaretSam92
ClaretTony wrote: ↑Wed Aug 20, 2025 5:36 pm
They started doing it last season after the new bloke arrived to run ticketing
It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:43 pm
by Row x
ClaretSam92 wrote: ↑Wed Aug 20, 2025 5:41 pm
It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.
Very late, I purchased an adult ticket with my over 65 clarets number for QPR away.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:51 pm
by mybloodisclaret
jrgbfc wrote: ↑Wed Aug 20, 2025 4:46 pm
Apart from the odd game like Everton i don't think anybody will struggle getting away tickets this season. And yeah this new rule has made things a bit awkward for my group.
Not too sure about that. Spurs away went very quickly and United went before 900 points I think. Either way neither made it to general ST sales.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 5:53 pm
by ClaretTony
ClaretSam92 wrote: ↑Wed Aug 20, 2025 5:41 pm
It must have been very late in the season, as I purchased Coventry tickets (March) in the same manner with no issues.
Not sure what happened but the first time we had this was for Sheffield Wednesday in October last season. If it was relaxed for some games, I don't know but they definitely introduced it for that game and it was also definitely in place for Sheffield United on Boxing Day.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 7:46 pm
by burnleybonzo
Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 7:58 pm
by Row x
burnleybonzo wrote: ↑Wed Aug 20, 2025 7:46 pm
Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?
Mine appeared in the wallet without me doing anything, have a check there
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 8:08 pm
by taio
burnleybonzo wrote: ↑Wed Aug 20, 2025 7:46 pm
Sorry, a bit off topic I know but didn't want to start a new thread, but, how how do I download a digital ticket for Saturday? When I go to the 'Manage Tickets' section there are three options and none are to download a ticket. Does the club need to do something to allow access?
If you are referring to downloading a digital ticket from your season ticket, I don't believe there is an option at the moment. I have just two options - to forward to a friend or sell on ticket exchange
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 8:11 pm
by burnleybonzo
Yes, the season ticket option to download a digital ticket for one game only
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 8:16 pm
by Row x
taio wrote: ↑Wed Aug 20, 2025 8:08 pm
If you are referring to downloading a digital ticket from your season ticket, I don't believe there is an option at the moment. I have just two options - to forward to a friend or sell on ticket exchange
Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 8:22 pm
by taio
Row x wrote: ↑Wed Aug 20, 2025 8:16 pm
Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card
Not the case for me and others.
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 8:25 pm
by burnleybonzo
Not in my wallet unfortunately. Are we hoping that the ticket office activate another option for download, ie Download ticket before Saturday?
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 9:28 pm
by pureclaret
taio wrote: ↑Wed Aug 20, 2025 8:22 pm
Not the case for me and others.
Ive just been on to the Burnley fc app on my phone and in the ticket section it shows the Sunderland and Liverpool in the ticket wallet with a note saying QR code to be activated soon. Id looked in my Iphone wallet first and nothing there and on my laptop just shows I can sell or send to a friend.
Hope this helps
Re: Ticket Sales - Age Restrictions
Posted: Wed Aug 20, 2025 11:51 pm
by ClaretSam92
It shows in the app, not on the ticket website
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 8:18 am
by claretonthecoast1882
In making getting away tickets fairer for all there is some sense in a ticket can be used for a relevant age category it is bought against.
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 8:25 am
by BleedingClaret
Row x wrote: ↑Wed Aug 20, 2025 8:16 pm
Like I said above my season ticket for Sunderland and Liverpool are in the wallet in the app, all ready, without doing anything as I use the card
Well that doesn’t make sense because if they’re downloaded to your phone wallet then your card won’t work!
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 9:15 am
by Row x
BleedingClaret wrote: ↑Thu Aug 21, 2025 8:25 am
Well that doesn’t make sense because if they’re downloaded to your phone wallet then your card won’t work!
It will, you can use either, it's only if you move the digital one that the card won't work. So if you downloaded to say Google wallet only that would work, but as long as it's only in the apps wallet it's fine
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 9:29 am
by The Shire Claret
I booked an adult and child ticket for spurs but when I received the tickets there were both labelled (Adult)
Just FYI
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 10:26 am
by ClaretTony
The Shire Claret wrote: ↑Thu Aug 21, 2025 9:29 am
I booked an adult and child ticket for spurs but when I received the tickets there were both labelled (Adult)
Just FYI
My Spurs ticket had nothing on it re: adult/senior etc.
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 12:43 pm
by The Shire Claret
ClaretTony wrote: ↑Thu Aug 21, 2025 10:26 am
My Spurs ticket had nothing on it re: adult/senior etc.
If you go into the (I) info tab on your ticket on ticket wallet it’s says ‘Price Class’ Adult
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 1:02 pm
by ClaretTony
The Shire Claret wrote: ↑Thu Aug 21, 2025 12:43 pm
If you go into the (I) info tab on your ticket on ticket wallet it’s says ‘Price Class’ Adult
Cheers, spotted and mine says adult although I paid for a senior.
Re: Ticket Sales - Age Restrictions
Posted: Thu Aug 21, 2025 1:11 pm
by BleedingClaret
Row x wrote: ↑Thu Aug 21, 2025 9:15 am
It will, you can use either, it's only if you move the digital one that the card won't work. So if you downloaded to say Google wallet only that would work, but as long as it's only in the apps wallet it's fine
Ok understand