Error message on ticketing site

This Forum is the main messageboard to discuss all things Claret and Blue and beyond
Post Reply
Claretmisterg
Posts: 2552
Joined: Sun Aug 12, 2018 9:20 am
Been Liked: 471 times
Has Liked: 535 times

Error message on ticketing site

Post by Claretmisterg » Mon Feb 17, 2025 3:06 pm

I can’t access the ticketing site. I just get this message. Is anybody else getting this or does anybody know what the issue is ?

Your Browsing Activity Has Been Paused
We've detected unusual behaviour on either your network or your browser.
To resolve this:

Sign in to your Ticketmaster account if you haven’t already on one device only
Change your Wi-Fi or mobile network
Switch devices or move to a different location if possible
c8c5d278-cef0-4bd6-b1ba-678b9d2d2d70
46.208.23.255

Row x
Posts: 2271
Joined: Mon Jul 15, 2024 8:51 am
Been Liked: 622 times
Has Liked: 122 times

Re: Error message on ticketing site

Post by Row x » Mon Feb 17, 2025 3:19 pm

Claretmisterg wrote:
Mon Feb 17, 2025 3:06 pm
I can’t access the ticketing site. I just get this message. Is anybody else getting this or does anybody know what the issue is ?

Your Browsing Activity Has Been Paused
We've detected unusual behaviour on either your network or your browser.
To resolve this:

Sign in to your Ticketmaster account if you haven’t already on one device only
Change your Wi-Fi or mobile network
Switch devices or move to a different location if possible
c8c5d278-cef0-4bd6-b1ba-678b9d2d2d70
46.208.23.255
I've had that when using a VPN

Claretmisterg
Posts: 2552
Joined: Sun Aug 12, 2018 9:20 am
Been Liked: 471 times
Has Liked: 535 times

Re: Error message on ticketing site

Post by Claretmisterg » Mon Feb 17, 2025 3:38 pm

Row x wrote:
Mon Feb 17, 2025 3:19 pm
I've had that when using a VPN
Thanks for the info. I don’t use a VPN so that’s not causing it.

claret wizard
Posts: 1353
Joined: Thu Mar 17, 2016 11:20 am
Been Liked: 339 times
Has Liked: 140 times

Re: Error message on ticketing site

Post by claret wizard » Mon Feb 17, 2025 3:46 pm

That error can be triggered if you are on a public network as well. Coffee shop, hotel wifi, free wifi services.

Eloise Laws
Posts: 1128
Joined: Fri Jan 22, 2016 6:28 am
Been Liked: 416 times
Has Liked: 374 times

Re: Error message on ticketing site

Post by Eloise Laws » Mon Feb 17, 2025 4:10 pm

I had this last week, when trying to login to the site to check my points. I was using my iPad at the time. I could access the site without problem on my phone and on the laptop. I screen shot the message and sent it to the ticket office to see if they could shed any light/help, they replied saying I was either logged in on 2 devices at the same time (I wasn’t) or it was my iPad.
I’ve just tried again and all is working fine on all 3 devices …..sorry it’s not any help, other than it happened to me and seems to have righted.

Claretmisterg
Posts: 2552
Joined: Sun Aug 12, 2018 9:20 am
Been Liked: 471 times
Has Liked: 535 times

Re: Error message on ticketing site

Post by Claretmisterg » Mon Feb 17, 2025 4:18 pm

I emailed the ticket office and it’s started working ok now, although I had no reply from them.
This user liked this post: Eloise Laws

Post Reply