Loyalty Points Update

[Leisure]

But I do attend enough home games to make it worth my while. I was merely pointing out the 5 aways =more than 19 home games anomaly.

But you're getting 445 points for attending 19 home games!

[CyrilEbokiPoh]

Assuming it’s to encourage those unable to attend to use the ticket exchange.

Be interested in the t&c of that though

It says “selling on the ticket exchange“. Does that mean you only get those points if it sells or do you get them if you just list it to sell?

I was interested to know this also.

On top of this. It’s unlikely most people would ever bother to do this. But theoretically with the exchange system. You can buy a season ticket, resell every ticket this way and then keep aside the ‘big games’ against the top sides / local derbies.

Small risk could end up with people abusing the system like this. Like they can with the extra points for digital tickets

[Row x]

I was interested to know this also.

On top of this. It’s unlikely most people would ever bother to do this. But theoretically with the exchange system. You can buy a season ticket, resell every ticket this way and then keep aside the ‘big games’ against the top sides / local derbies.

Small risk could end up with people abusing the system like this. Like they can with the extra points for digital tickets

The system is abused anyway, so it would just be another way. As long as people with less than 50pts can get tickets for any away game the system is pointless.

[Bfc_1882]

Does this mean that in five years every season ticket holders can be fighting for first release
away tickets or will they up the points amount?

[claretdj]

Does this mean that in five years every season ticket holders can be fighting for first release
away tickets or will they up the points amount?

Depends how many away games you go to each season? if you go to none then eventually you will just have the 350 × 5.

[ŽižkovClaret]

I was interested to know this also.

On top of this. It’s unlikely most people would ever bother to do this. But theoretically with the exchange system. You can buy a season ticket, resell every ticket this way and then keep aside the ‘big games’ against the top sides / local derbies.

Small risk could end up with people abusing the system like this. Like they can with the extra points for digital tickets

IIRC you can only use the money returned for other ticket purchases, so no serious touts are likely to get involved

[edison]

I was interested to know this also.

On top of this. It’s unlikely most people would ever bother to do this. But theoretically with the exchange system. You can buy a season ticket, resell every ticket this way and then keep aside the ‘big games’ against the top sides / local derbies.

Small risk could end up with people abusing the system like this. Like they can with the extra points for digital tickets

I had looked at this two seasons ago as I don't live locally and can only attend a few times a season. I thought I could get a ST to guarantee tickets for matches I could actually attend, then sell on the other matches - but it is a credit as opposed to cash on the re-sale, I assume it's the same again.

They've also removed points for me buying single tickets I see, so I'll get nothing for home matches this season.

[IanMcL]

I guess you could buy a ticket for every single game and not attend any of them and get the maximum number of loyalty points.

What a wheeze! Just so you can have lots of loyalty for no loyalty at all!

[IanMcL]

Depends how many away games you go to each season? if you go to none then eventually you will just have the 350 × 5.

Plus 5 x 95

[IanMcL]

Just checked and now only 2060. Just o wr the ropes, although that should improve as I attend the matches, this season.

[Bfc_1882]

Depends how many away games you go to each season? if you go to none then eventually you will just have the 350 × 5.

Not really as 5 years of season tickets and attending or selling them back to the club for five years adds up to 2075

1750 for season tickets x5
325 for attending or selling back to club x5


So no away games needed to get first release

[Leisure]

Not really as 5 years of season tickets and attending or selling them back to the club for five years adds up to 2075

1750 for season tickets x5
325 for attending or selling back to club x5


So no away games needed to get first release

1 year less for ST due to COVID.

[Bfc_1882]

1 year less for ST due to COVID.

That is true but it'll soon come off will that year

[Rileybobs]

That is true but it'll soon come off will that year

The threshold for first release will increase.

[CyrilEbokiPoh]

They've also removed points for me buying single tickets I see, so I'll get nothing for home matches this season.

Wow thats insane

[Leisure]

I had looked at this two seasons ago as I don't live locally and can only attend a few times a season. I thought I could get a ST to guarantee tickets for matches I could actually attend, then sell on the other matches - but it is a credit as opposed to cash on the re-sale, I assume it's the same again.

They've also removed points for me buying single tickets I see, so I'll get nothing for home matches this season.

Not sure what you mean by your final paragraph?

You can earn loyalty points by purchasing tickets or a season ticket!

Season Ticket: Earn 350 points right away when you buy (as long as your payments are up to date).

Away Fixture: Get 20 points for each ticket you buy.

Home Fixture: Earn 10 points per ticket.

[quoonbeatz]

Not sure what you mean by your final paragraph?

You can earn loyalty points by purchasing tickets or a season ticket!

Season Ticket: Earn 350 points right away when you buy (as long as your payments are up to date).

Away Fixture: Get 20 points for each ticket you buy.

Home Fixture: Earn 10 points per ticket.

According to this article, you get nothing at all for buying single home match tickets, which is pretty ridiculous.

https://www.burnleyfootballclub.com/con ... e-fixtures

[Leisure]

According to this article, you get nothing at all for buying single home match tickets, which is pretty ridiculous.

https://www.burnleyfootballclub.com/con ... e-fixtures

The info which I posted was still on the Faq but obviously is out of date. The reason why they have knocked off the 10 points for non-season ticket holders is that points are worthless if someone is not a ST holder.

[Leisure]

Not sure what you mean by your final paragraph?

You can earn loyalty points by purchasing tickets or a season ticket!

Season Ticket: Earn 350 points right away when you buy (as long as your payments are up to date).

Away Fixture: Get 20 points for each ticket you buy.

Home Fixture: Earn 10 points per ticket.

Ignore this, as it's out of date.

[quoonbeatz]

The info which I posted was still on the Faq but obviously is out of date. The reason why they have knocked off the 10 points for non-season ticket holders is that points are worthless if someone is not a ST holder.

Not if they subsequently become a ST holder.

[edison]

Ignore this, as it's out of date.

Yes, my understanding is no points for single tickets anymore. Also none if you buy for, say, three single matches in one transaction.

[Leisure]

Not if they subsequently become a ST holder.

Yeah but they'd still only be in the 4th priority group of ST holders.

[Leisure]

Yes, my understanding is no points for single tickets anymore. Also none if you buy for, say, three single matches in one transaction.

Not sure about that. I thought that if you bought multiple tickets for a game then you only got 10 or 20 points but if you bought tickets in a single transaction for multiple games, then I would have thought that you should be multiple points.

[Row x]

Yeah but they'd still only be in the 4th priority group of ST holders.

Or first group if they know somebody with the correct number of points

[Leisure]

Or first group if they know somebody with the correct number of points

You talking from experience?

[Row x]

You talking from experience?

Like a lot of people I allow others to use my points if I don't need them, which is why the system is pointless, even people with banning orders are getting tickets for away games.

[edison]

Not sure about that. I thought that if you bought multiple tickets for a game then you only got 10 or 20 points but if you bought tickets in a single transaction for multiple games, then I would have thought that you should be multiple points.

I bought for single tickets for three different matches in one transaction this morning and have had no points credited yet. I'm not expecting them. I'm not annoyed about this, it was just an observation that it has changed from last season.

[claretonthecoast1882]

I bought for single tickets for three different matches in one transaction this morning and have had no points credited yet. I'm not expecting them. I'm not annoyed about this, it was just an observation that it has changed from last season.

Not sure if it will make a difference but it says points will be added 48 hours after the relevant game.

Pretty shoddy if someone doesn't get points for a single home game.

[edison]

Not sure if it will make a difference but it says points will be added 48 hours after the relevant game.

Pretty shoddy if someone doesn't get points for a single home game.

I'll check back in a while

[ŽižkovClaret]

Its pretty clear that they are removing the points for single home games to push those more irregular / casual punters towards memberships, as a different silo of supporter group.

[Leisure]

I bought for single tickets for three different matches in one transaction this morning and have had no points credited yet. I'm not expecting them. I'm not annoyed about this, it was just an observation that it has changed from last season.

I think that the points are only credited after a game has taken place.

[Leisure]

Not sure if it will make a difference but it says points will be added 48 hours after the relevant game.

Pretty shoddy if someone doesn't get points for a single home game.

Non-members don't now get points for home games. ST members will get an extra 5 points for each game they attend.

[Bosscat]

Non-members don't now get points for home games. ST members will get an extra 5 points for each game they attend.

Season Ticket Members? Pete ... won't season all ticket holders get the extra 5 points then ???

[Leisure]

Season Ticket Members? Pete ... won't season all ticket holders get the extra 5 points then ???

Not sure if you meant 'won't all season ticket holders get the extra 5 points then???' but yes, they will each time they personally use their ST or if they can't use it, they put it on the Exchange. The thing that I haven't seen clarified yet, is when someone puts it on the Exchange, do they automatically get the 5 points or only get the points if someone buys it???

[Bosscat]

Not sure if you meant 'won't all season ticket holders get the extra 5 points then???' but yes, they will each time they personally use their ST or if they can't use it, they put it on the Exchange. The thing that I haven't seen clarified yet, is when someone puts it on the Exchange, do they automatically get the 5 points or only get the points if someone buys it???

Cheers ... yes thats what I meant

[Leisure]

Not sure if you meant 'won't all season ticket holders get the extra 5 points then???' but yes, they will each time they personally use their ST or if they can't use it, they put it on the Exchange. The thing that I haven't seen clarified yet, is when someone puts it on the Exchange, do they automatically get the 5 points or only get the points if someone buys it???

Just had it confirmed that if someone can't attend a game and puts their ticket onto the Exchange, they'll get the 5 points irrespective of whether or not the ticket is then purchased.

[ClaretTony]

Just had it confirmed that if someone can't attend a game and puts their ticket onto the Exchange, they'll get the 5 points irrespective of whether or not the ticket is then purchased.

They said it has to be sold on the exchange

[Leisure]

They said it has to be sold on the exchange

Got this clarification from the Club -

As its out of a fans control if the ticket they have listed is purchased, we will reward the 5 points regardless.

[ClaretTony]

Got this clarification from the Club -

As its out of a fans control if the ticket they have listed is purchased, we will reward the 5 points regardless.

Left and right hand again

[mybloodisclaret]

Surely makes sense for it to be when listed on the exchange? As above, you can't control if someone purchases or not?

[taio]

Got this clarification from the Club -

As its out of a fans control if the ticket they have listed is purchased, we will reward the 5 points regardless.

If they are the words from the club their statement is ambiguous

[claretdj]

Will they be lifting the ban on cricketfield season tickets games being put on the exchange?

[Big Vinny K]

Got this clarification from the Club -

As its out of a fans control if the ticket they have listed is purchased, we will reward the 5 points regardless.

What kind of statement is that ?

Regardless of what ? They have just said ‘if the ticket they have listed is purchased” !!

So either they have missed out ‘not’ before purchased or they should not include ‘regardless” at the end if somebody buying your ticket is needed to gain the 5 points.

[BradTee93]

Not sure if it will make a difference but it says points will be added 48 hours after the relevant game.

Pretty shoddy if someone doesn't get points for a single home game.

To be honest on at least 3 maybe 4 occasions last season I had to get in touch with the ticket office about points not being added to my account even after the game had been played.

[wilks_bfc]

What kind of statement is that ?

Regardless of what ? They have just said ‘if the ticket they have listed is purchased” !!

So either they have missed out ‘not’ before purchased or they should not include ‘regardless” at the end if somebody buying your ticket is needed to gain the 5 points.

It makes sense to me

“As its out of a fans control if the ticket they have listed is purchased, we will reward the 5 points regardless.”

They are saying as it’s out of our hands if it’s purchased, we get the points regardless (of if it is or not)

[quoonbeatz]

Yeah but they'd still only be in the 4th priority group of ST holders.

Not sure how that’s relevant as it’s surely all about building your points total. It seems pretty unfair that they’re giving 20 points for away games, that they don’t get any money form and only a limited number of people will be able to buy, but nothing to people who are actually buying tickets that put money into the club.

They’re even giving 5 points to an ST holder for not turning up and nothing to whoever buys their ticket. Proper wtf scene.

[Leisure]

Not sure how that’s relevant as it’s surely all about building your points total. It seems pretty unfair that they’re giving 20 points for away games, that they don’t get any money form and only a limited number of people will be able to buy, but nothing to people who are actually buying tickets that put money into the club.

They’re even giving 5 points to an ST holder for not turning up and nothing to whoever buys their ticket. Proper wtf scene.

More people are able to buy away tickets than home tickets! And they're not giving points for not turning up, the points are for putting your ticket on the Exchange if you can't make a game which brings more money into the Club fills a seat and gives others a chance to get a ticket! Fairly simple to understand, surely!

[quoonbeatz]

More people are able to buy away tickets than home tickets! And they're not giving points for not turning up, the points are for putting your ticket on the Exchange if you can't make a game which brings more money into the Club fills a seat and gives others a chance to get a ticket! Fairly simple to understand, surely!

That bit is simple to understand, yes. But that’s not the point. Surely the person buying the ticket should get some points?

If I can’t be arsed to go and put my ticket on the exchange, I get more points than the person who buys the ticket and actually goes to the match. That’s ridiculous.

[IanMcL]

The info which I posted was still on the Faq but obviously is out of date. The reason why they have knocked off the 10 points for non-season ticket holders is that points are worthless if someone is not a ST holder.

why would 19 away matches and a few homes matches be worthless? The point is surely to aid away matches attendees for they long distance loyalty, as well?

[Spike]

You get 25 points for not running on the pitch at the last match