CFS - Ticket Exchange

[jackobfc]

Has anyone ever had an answer as to why us season ticket holders in the CFS can’t sell tickets on the ticket exchange?

I phoned to ask the ticket office today, they said we just don’t do it for that stand and could give me a reason.

Surely if we could use this option it allows the club to have a better idea of who would be purchasing the tickets rather than them being flogged on X to a random!

I can’t attend 3 home games before Christmas due to various reasons, so thought this could’ve been an option for me, seen as we don’t even have a season card to pass on anymore.

[MrTopTier]

It’s a good question Jacko.

I wish I had the answer as I have a couple of mates in a similar position.

This is in my opinion something ISA and supporters groups should be banging on about.

Not sure how Burnley are getting away with it either. 3 sides of the ground can put tickets on the exchange yet those in the CFS can’t. Surely that’s some form of trade restriction.

There’s probably enough in legal parlance to take on the club, there are on or two on here with legal backgrounds who may offer a suggestion/solution.

Leisure and Claret Tony are usually good for knowledge on the ticket front.

I’ll try and keep bumping this up, in the hope you can get an answer.

[ClaretTony]

It’s a good question Jacko.

I wish I had the answer as I have a couple of mates in a similar position.

This is in my opinion something ISA and supporters groups should be banging on about.

Not sure how Burnley are getting away with it either. 3 sides of the ground can put tickets on the exchange yet those in the CFS can’t. Surely that’s some form of trade restriction.

There’s probably enough in legal parlance to take on the club, there are on or two on here with legal backgrounds who may offer a suggestion/solution.

Leisure and Claret Tony are usually good for knowledge on the ticket front.

I’ll try and keep bumping this up, in the hope you can get an answer.

I’ve made sure the ISA are aware of this. I don’t like the idea of what is like a two tier structure for supporters.

[mybloodisclaret]

I’ve made sure the ISA are aware of this. I don’t like the idea of what is like a two tier structure for supporters.

Is there any chance you could find out why we don't get loyalty points for using QR codes for home league games as well Tony? Mine still haven't gone on for Sunderland. 95 points over the season.

[jackobfc]

It’s a good question Jacko.

I wish I had the answer as I have a couple of mates in a similar position.

This is in my opinion something ISA and supporters groups should be banging on about.

Not sure how Burnley are getting away with it either. 3 sides of the ground can put tickets on the exchange yet those in the CFS can’t. Surely that’s some form of trade restriction.

There’s probably enough in legal parlance to take on the club, there are on or two on here with legal backgrounds who may offer a suggestion/solution.

Leisure and Claret Tony are usually good for knowledge on the ticket front.

I’ll try and keep bumping this up, in the hope you can get an answer.

Great shout, let’s hope we can get some clarity.

I did wonder if the reason was financial as the tickets in the CFS would likely be cheaper on the resale and the club would rather see the more expensive seats in the bob lord, JH etc sold first.

I remember seeing posts on the previous CFS thread saying there was an option to have a season card printed, anybody managed to get this done or was it hearsay?

[ArmchairDetective]

I think it's basically so they can have more control over who sits in there. We all know away fans buy tickets in home ends. They manage to avoid this in the CFS by stopping resale.

[Rick_Muller]

You can’t even forward tickets to friends and family with claret numbers either nor upgrade them.

It is two tier ticketing by BFC especially when you also know that it’s digital only in there, no more sharing your ticket if you can’t go on

[ArmchairDetective]

You can’t even forward tickets to friends and family with claret numbers either nor upgrade them.

It is two tier ticketing by BFC especially when you also know that it’s digital only in there, no more sharing your ticket if you can’t go on

That's not true Rick_Muller. My usual pal couldn't attend the Sunderland game and forwarded it with no problems to a friend.

[Rick_Muller]

That's not true Rick_Muller. My usual pal couldn't attend the Sunderland game and forwarded it with no problems to a friend.

Well it’s not my experience and I had it confirmed by the ticket office on the phone. I wanted to forward my ticket to my son, but the website wouldn’t allow it. I also tried to upgrade an U18 to an adult and that also failed. Called ticket office and they told me it wasn’t possible

[ArmchairDetective]

Well it’s not my experience and I had it confirmed by the ticket office on the phone. I wanted to forward my ticket to my son, but the website wouldn’t allow it. I also tried to upgrade an U18 to an adult and that also failed. Called ticket office and they told me it wasn’t possible

For the CFS? I wonder why. If it's helpful to know my pal managed to forward a digital ticket I think from the website to a friend who could download to a digital wallet. But he basically got in using a digital pdf QR code in case downloading to the wallet caused any issues.

[Holtyclaret]

Great shout, let’s hope we can get some clarity.

I did wonder if the reason was financial as the tickets in the CFS would likely be cheaper on the resale and the club would rather see the more expensive seats in the bob lord, JH etc sold first.

I remember seeing posts on the previous CFS thread saying there was an option to have a season card printed, anybody managed to get this done or was it hearsay?

Jimmy Mac upper and lower are on exchange system and they’re cheapest in ground so not financial really.

Are st’s in cfs not like rocking horse poo and rarely available to buy? Probably more to do with retaining more control on a stand shared with away fans.

[ŽižkovClaret]

Surely its a security issue to stop away fans buying in that section

[Lu-tze]

I think it’ll be because it’s season ticket holders only in CFS, you can’t buy one off match tickets in there, we’ve tried previously when wanting to take a friend.
Got told it was for security reasons- it came in the season after it kicked off at the Arsenal game.
Whether the plod insisted or whether it’s our decision I don’t know but seems a bit ott and annoying for us when a friend visiting wants to come to a game.

[ŽižkovClaret]

Its known to be the edgier stand, and as such certain restrictions aren't surprising are they?

[Lu-tze]

Its known to be the edgier stand, and as such certain restrictions aren't surprising are they?

It is and it did get hairy at times with knobs piling past us (we are sat quite close to the divide) to goad away fans after we’d scored. But they did also make the no man’s land area between the two sets of fans a lot bigger which stopped them from actually being able to reach one another.

Just as I said it’s a bit annoying when you’re wanting to take family members etc who live away to the odd match and them not being able to sit in the same stand.

Maybe to stop scrotes buying tickets in there just looking to cause trouble they could just tweak it a bit that only ST holders could buy a match ticket in there (if any were available) with the warning that if any trouble did occur anyone identified will traced back to the ST holder that purchased the ticket and they will incur a punishment/ban as well.

[claretburns]

Well it’s not my experience and I had it confirmed by the ticket office on the phone. I wanted to forward my ticket to my son, but the website wouldn’t allow it. I also tried to upgrade an U18 to an adult and that also failed. Called ticket office and they told me it wasn’t possible

Is your son in the under 18 category? A friend couldn't make the Sunderland game and they forwarded their ticket to me with no problem.

[Chester Perry]

Surely its a security issue to stop away fans buying in that section

I would have gone with they don't trust their own ticketing systems - a situation which many on this board appear to share

[ScottishBorderClaret]

I enquired about this awhile ago.

The reason given was health and safety and that it was under review.

I was told there was no control over who bought them on ticket exchange whereas if I brought a friend and there was a trouble it was easier to identify the season ticket holder who had invited or given the season ticket card.

It's been like this ever since the Arsenal game a few seasons ago when their was some trouble. When ticket exchanges was brought in it wasn't allowed in the CFS and still isn't to this day.

[Rick_Muller]

If the club have no control over who buys tickets on ticket exchange - that’s where the problem lies and should be an easy fix… for most clubs…

[Row x]

I enquired about this awhile ago.

The reason given was health and safety and that it was under review.

I was told there was no control over who bought them on ticket exchange whereas if I brought a friend and there was a trouble it was easier to identify the season ticket holder who had invited or given the season ticket card.

It's been like this ever since the Arsenal game a few seasons ago when their was some trouble. When ticket exchanges was brought in it wasn't allowed in the CFS and still isn't to this day.

Do you mean the clubs ticket exchange, or an independent one?
My understanding is if you put them on the club exchange they sell them with the same rules they sell any other ticket.