Aberdeen v Burnley - Ticket Information

ClaretTony · Post by **ClaretTony** » Sun Jul 01, 2018 5:06 pm

thatdberight wrote:Only if you start with that assumption. It was entirely factual and neither levelled criticism at nor assigned responsibility to any individual or organisation.

Started referring to the potential next round which is hardly factual. Clearly levelling criticism or you didn’t write it as you meant it.

thatdberight · Post by **thatdberight** » Sun Jul 01, 2018 5:10 pm

ClaretTony wrote:Started referring to the potential next round which is hardly factual. Clearly levelling criticism or you didn’t write it as you meant it.

It is a fact that we are potentially in the next round. I'm not sure why you keep insist on picking a fight but since you clearly know better than me what I think, you'll doubtless be able to tell me.

ClaretTony · Post by **ClaretTony** » Sun Jul 01, 2018 5:11 pm

thatdberight wrote:It is a fact that we are potentially in the next round. I'm not sure why you keep insist on picking a fight but since you clearly know better than me what I think, you'll doubtless be able to tell me.

I’d just re-read your post if I were you. If you didn’t mean to be critical then I’ll accept that but it doesn’t read that way to me.

thatdberight · Post by **thatdberight** » Sun Jul 01, 2018 5:15 pm

ClaretTony wrote:I’d just re-read your post if I were you. If you didn’t mean to be critical then I’ll accept that but it doesn’t read that way to me.

Thank you for taking my word for it. I have now re-read it. I can guarantee it was not intended to be critical of any individual or either club as I don't know the details. If I was to be critical of anyone it would be UEFA as that's where the root of the issue lies.

ClaretTony · Post by **ClaretTony** » Sun Jul 01, 2018 5:21 pm

thatdberight wrote:Thank you for taking my word for it. I have now re-read it. I can guarantee it was not intended to be critical of any individual or either club as I don't know the details. If I was to be critical of anyone it would be UEFA as that's where the root of the issue lies.

I think the problem now lies with Aberdeen given we’ve sorted their tickets for the Turf. Interestingly they’ve got to submit travel & accommodation details when buying tickets.

Leisure · Post by **Leisure** » Sun Jul 01, 2018 5:37 pm

ClaretTony wrote:I think the problem now lies with Aberdeen given we’ve sorted their tickets for the Turf. Interestingly they’ve got to submit travel & accommodation details when buying tickets.

It's a bit harsh to have to give travel details when they don't even know if they're going to get a ticket!

dpinsussex · Post by **dpinsussex** » Sun Jul 01, 2018 5:51 pm

paulatky wrote:Great attitude,dpinsussecx.

I did tell the Mrs we would get away this summer on a city break. Not convinced she is quite as impressed with my choice of Aberdeen

Croydon Claret · Post by **Croydon Claret** » Sun Jul 01, 2018 5:54 pm

G0foste wrote:The foundation isn’t getting allocated any tickets for any uefa cup matches.

Gutted as we wouldn’t be going and seems unfair to introduce a different process for UEFA matches.

Where did you hear that?

ClaretTony · Post by **ClaretTony** » Sun Jul 01, 2018 6:09 pm

Leisure wrote:It's a bit harsh to have to give travel details when they don't even know if they're going to get a ticket!

Just found it on their site, it reads: "Please note, travel and accommodation details for each attendee is required before tickets will be issued."

Spijed · Post by **Spijed** » Sun Jul 01, 2018 6:56 pm

Why is there a delay with regards to Aberdeen sending tickets?

Surely it can't be that hard to send 2030 down to Lancashire. Unless they've got us mixed up with Lanarkshire!

thatdberight · Post by **thatdberight** » Sun Jul 01, 2018 6:58 pm

Spijed wrote:Why is there a delay with regards to Aberdeen sending tickets?

Surely it can't be that hard to send 2030 down to Lancashire. Unless they've got us mixed up with Lanarkshire!

Have we checked with Barnsley?

burnleytom · Post by **burnleytom** » Sun Jul 01, 2018 7:00 pm

Croydon Claret wrote:Where did you hear that?

Seconded. Is this the case?

Leisure · Post by **Leisure** » Sun Jul 01, 2018 7:19 pm

ClaretTony wrote:Just found it on their site, it reads: "Please note, travel and accommodation details for each attendee is required before tickets will be issued."

So from that it seems that we can take it that Aberdeen/EUFA are quite happy to encourage fans to book travel/accommodation without any guarantee of a ticket which will inevitably result in many fans traveling without tickets! Crazy!

Or if you've got to purchase a ticket but can't collect it without evidence of travel arrangements what if you were going to drive down, how is someone supposed to prove that?

thatdberight · Post by **thatdberight** » Sun Jul 01, 2018 7:23 pm

Leisure wrote:So from that it seems that we can take it that Aberdeen/Europa League are quite happy to encourage fans to book travel/accommodation without any guarantee of a ticket which will inevitably result in many fans traveling without tickets! Crazy!

Issuing and purchasing the tickets are different. Quite possible to allow purchase and then check when tickets are picked up. Presumably they're just trying to enforce the ticket being used by the purchaser. Although it's rather pointless. A cancellable booking for a hotel anywhere South of Glasgow and a picture of your car are hardly difficult to rustle up.

levraiclaret · Post by **levraiclaret** » Sun Jul 01, 2018 8:27 pm

[quote="dpinsussex"i have booked flights and accommodation but accept I will be one of the thousands in aberdeen having a couple of cheeky ales. Such a shame but that's life. Still can't wait for it though[/quote]
Same boat. I'll buy you a pint if our our crawls cross.

dpinsussex · Post by **dpinsussex** » Sun Jul 01, 2018 8:30 pm

levraiclaret wrote:[quote="dpinsussex"i have booked flights and accommodation but accept I will be one of the thousands in aberdeen having a couple of cheeky ales. Such a shame but that's life. Still can't wait for it though

Same boat. I'll buy you a pint if our our crawls cross.

[/quote]
Cheers.when are you up there.tues to Fri for me

levraiclaret · Post by **levraiclaret** » Sun Jul 01, 2018 8:47 pm

dpinsussex wrote:Same boat. I'll buy you a pint if our our crawls cross.

Cheers.when are you up there.tues to Fri for me[/quote]
Thurs - Fri staying at the Mercure on Union Terrace which I understand to be in the City centre.

dpinsussex · Post by **dpinsussex** » Sun Jul 01, 2018 8:53 pm

We need a new thread for clarets in aberdeen without a ticket, pub visit

Shappie · Post by **Shappie** » Sun Jul 01, 2018 8:53 pm

How many Clarets do you think there will be without tickets ?

rayzer · Post by **rayzer** » Sun Jul 01, 2018 9:12 pm

Levraiclaret. The mercure is bang in the city centre overlooking Union st gardens. Cracking hotel.

levraiclaret · Post by **levraiclaret** » Sun Jul 01, 2018 9:52 pm

Flook

Fello · Post by **Fello** » Mon Jul 02, 2018 10:47 am

thatdberight wrote:Issuing and purchasing the tickets are different. Quite possible to allow purchase and then check when tickets are picked up. Presumably they're just trying to enforce the ticket being used by the purchaser. Although it's rather pointless. A cancellable booking for a hotel anywhere South of Glasgow and a picture of your car are hardly difficult to rustle up.

It's a box-ticking exercise the club need to go through at the request of the police. Burnley will be our 12th European away game since 2014 so we're well versed in the requirements to get our tickets. Technically they ask for your travel details before collection of ticket (so you can buy it then arrange travel) but in reality everyone just arranges travel anyway and gives them the details while buying the ticket. It's a risk you take yourself booking stuff before getting a ticket.

They just ask for travel and accommodation details, they don't ask for any proof. Usually passport number is required too but obviously not for this trip. They then pass all this info onto the police.

whentheballmoves · Post by **whentheballmoves** » Mon Jul 02, 2018 7:26 pm

At last we have a full answer!

piston broke · Post by **piston broke** » Tue Jul 03, 2018 9:23 am

claretrobo1 wrote:So, correct me if I’m wrong, but haven’t Sunderland tried a system where loyalty resets after 3-5 years so it gives an idea on the more active and loyal fans at the time? Has it been a success and surely would it be a much fairer method? I get that every system will screw some people up but at least it doesn’t eliminate the younger generation completely?

Don’t know anything about the Sunderland system but a rolling 5 years would give access to younger fans whilst not detracting from the long term diehards.

thatdberight · Post by **thatdberight** » Tue Jul 03, 2018 9:49 am

piston broke wrote:... whilst not detracting from the long term diehards.

I'm in favour of some tinkering but you have to be honest about it. For a small number of fixtures, it would be to the dtriment of the long-term diehards (where "long-term" starts, purely due to happenstance, in 2004). They would no longer be in an exclusive club which are guaranteed tickets for every match. Since the club don't release such information, you can't say to what extent it would be diluted, but any 3 - 5 year "top bracket" must be larger.

Murger · Post by **Murger** » Tue Jul 03, 2018 12:49 pm

http://www.lancashiretelegraph.co.uk/sp ... gue-clash/" onclick="window.open(this.href);return false;

Haha. The nerve of Aberdeen to reject our request for a full stand, and then request whether they can have 1 for the return leg. Knobheads.

ClaretTony · Post by **ClaretTony** » Sat Jul 07, 2018 10:27 am

Just been confirmed that we've now sold out

Spijed · Post by **Spijed** » Sat Jul 07, 2018 11:02 am

ClaretTony wrote:Just been confirmed that we've now sold out

Did they get down to the 5000 band?

You'd imagine that most supporters who wanted tickets have got them.

whentheballmoves · Post by **whentheballmoves** » Sat Jul 07, 2018 11:06 am

Makes you wonder why they announced the 4000 bracket if they were so close to selling out. Hey, ho.

ClaretTony · Post by **ClaretTony** » Sat Jul 07, 2018 11:09 am

Spijed wrote:Did they get down to the 5000 band?

Yes, this morning.

whentheballmoves wrote:Makes you wonder why they announced the 4000 bracket if they were so close to selling out. Hey, ho.

Wasn't aware they'd gone beyond the 5,000 bracket. Last I saw they were going to put out further information if there were still tickets remaining after today.

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 11:35 am

Spijed wrote:Did they get down to the 5000 band?

You'd imagine that most supporters who wanted tickets have got them.

No they didn't. 5000 was supposed to start at 9.30am but they never went on sale.

Loyalclaret · Post by **Loyalclaret** » Sat Jul 07, 2018 11:40 am

Spijed wrote:Did they get down to the 5000 band?

You'd imagine that most supporters who wanted tickets have got them.

Not sure if you’re being serious Spijed. I’d guesstimate out of my fway winds who go to many games, all home and a number of away, only 20% have got one.

This isn’t a dig at the loyalty system- just an observation

jrgbfc · Post by **jrgbfc** » Sat Jul 07, 2018 11:54 am

Hopefully if we progress we'll get a few games that are a bit harder to get to! Sounds ridiculous but it's the only hope for lots of people getting a ticket before the top cappers take them all.

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 12:24 pm

Spijed wrote:You'd imagine that most supporters who wanted tickets have got them.

Absolutely not spijed. People with over 7k and 6k points have missed out because of the lack of info from the club.

mickleoverclaret · Post by **mickleoverclaret** » Sat Jul 07, 2018 12:42 pm

quoonbeatz wrote:Absolutely not spijed. People with over 7k and 6k points have missed out because of the lack of info from the club.

Are you on the mailing list? I got an email from the club when my bracket opened up to tell me. I assume they did so for the other brackets as well.

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 12:52 pm

mickleoverclaret wrote:Are you on the mailing list? I got an email from the club when my bracket opened up to tell me. I assume they did so for the other brackets as well.

No, we knew when they opened but had to wait as one of our family was in the 5k bracket. The club must have known yesterday that they'd sell out this morning but instead of telling anyone they bizarrely added a further priority period of 5k points starting on Monday.

If they just communicated properly, everyone could make an informed decision on what to do. As it is, people who wanted to go and could have gone have missed out, which isn't fair. Its really simple stuff and there is no good reason why they couldn't give out that info.

They've even told someone that they are going back on sale today, minutes after they'd announced they were sold out. They're a shambles.

IanMcL · Post by **IanMcL** » Sat Jul 07, 2018 12:53 pm

Ad above, no they did not get to 5000. They kept it at 6000, until sold out.

For those at the ready, at 9.30, with 5k pts, thinking their time had come...It did not. Another breach in the stated process. Why should lazy folk with extras, get additional chances, at the expense of those, whose turn it was?

mickleoverclaret · Post by **mickleoverclaret** » Sat Jul 07, 2018 12:56 pm

quoonbeatz wrote:No, we knew when they opened but had to wait as one of our family was in the 5k bracket. The club must have known yesterday that they'd sell out this morning but instead of telling anyone they bizarrely added a further priority period of 5k points starting on Monday.

If they just communicated properly, everyone could make an informed decision on what to do. As it is, people who wanted to go and could have gone have missed out, which isn't fair. Its really simple stuff and there is no good reason why they couldn't give out that info.

They've even told someone that they are going back on sale today, minutes after they'd announced they were sold out. They're a shambles.

Sorry, I see what you mean. Had the same problem in the past with PL tickets with one party member being outside the brackets. The lack of transparency has been a problem for years.

Paulclaret · Post by **Paulclaret** » Sat Jul 07, 2018 12:57 pm

They certainly DID go on sale this morning. My nephew was online first thing and got one.

bfcfan1882 · Post by **bfcfan1882** » Sat Jul 07, 2018 1:04 pm

IanMcL wrote:Ad above, no they did not get to 5000. They kept it at 6000, until sold out.

For those at the ready, at 9.30, with 5k pts, thinking their time had come...It did not. Another breach in the stated process. Why should lazy folk with extras, get additional chances, at the expense of those, whose turn it was?

They did go on sale to 5k points.

9.26 until 9.28 - approximately

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 1:21 pm

They didn't go on sale today, it changed dead on 9.30 to sold out so of anyone with 5k points got tickets before then, it's yet another cock up by the club and the person responsible should lose their job.

Ticketing is such a simple, basic thing to get right, there's really no excuse.

Paulclaret · Post by **Paulclaret** » Sat Jul 07, 2018 1:38 pm

They opened up the online system at 9.25 this morning, the same as they have done all week. You can deny it as much as you like but the fact is they DID go on sale today!

MDWat · Post by **MDWat** » Sat Jul 07, 2018 1:46 pm

Another couple of huge balls up by the club here.

Firstly, the social media person who has clearly tweeted they would go back on sale today, 4 minutes after they announced they had sold out, and has subsequently ignored all questions on the subject, should be out of a job. Absolutely shambolic.

Secondly, the communication from the club appears to be a complete nonsense again. I don't think they care, either.

thatdberight · Post by **thatdberight** » Sat Jul 07, 2018 1:47 pm

Paulclaret wrote:They opened up the online system at 9.25 this morning, the same as they have done all week. You can deny it as much as you like but the fact is they DID go on sale today!

It was 930 on the first day. I was trying before then having seen the variable adherence to timings (both early and late) for other matches.

Pimlico_Claret · Post by **Pimlico_Claret** » Sat Jul 07, 2018 2:02 pm

quoonbeatz wrote:They didn't go on sale today, it changed dead on 9.30 to sold out so of anyone with 5k points got tickets before then, it's yet another cock up by the club and the person responsible should lose their job.

Ticketing is such a simple, basic thing to get right, there's really no excuse.

I got a ticket at 09.27 today with my 5880 points

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 2:10 pm

Pimlico_Claret wrote:I got a ticket at 09.27 today with my 5880 points

Exactly. You shouldn't have been able to.

Pimlico_Claret · Post by **Pimlico_Claret** » Sat Jul 07, 2018 2:34 pm

quoonbeatz wrote:Exactly. You shouldn't have been able to.

I do loads of gigs and if the website says tickets on sale at 9.00 then it's 9.00 on the absolute dot always. I appreciate I got extremely lucky today, but having already booked train and accommodation, and supporting Burnley for 47 years I can't feel guilty for the clubs slackness.

quoonbeatz · Post by **quoonbeatz** » Sat Jul 07, 2018 2:57 pm

Pimlico_Claret wrote:I do loads of gigs and if the website says tickets on sale at 9.00 then it's 9.00 on the absolute dot always. I appreciate I got extremely lucky today, but having already booked train and accommodation, and supporting Burnley for 47 years I can't feel guilty for the clubs slackness.

No one's saying you, just pointing out another cock up by the club.

Paulclaret · Post by **Paulclaret** » Sat Jul 07, 2018 5:19 pm

thatdberight wrote:It was 930 on the first day. I was trying before then having seen the variable adherence to timings (both early and late) for other matches.

I can assure you I bought a ticket at 9.25 on the first day.

thatdberight · Post by **thatdberight** » Sat Jul 07, 2018 5:23 pm

Paulclaret wrote:I can assure you I bought a ticket at 9.25 on the first day.

Apologies. I'm obviously wrong in my recollection.