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Rick_Muller

ŽižkovClaret wrote: ↑
Tue Aug 26, 2025 3:46 pm
That would make me stop going

every now and then for a win is fine though

Rick_Muller

Enola Gay wrote: ↑
Tue Aug 26, 2025 12:04 pm
I think the flood risk is more of an issue at Towneley.

Would that be a worse or better flood risk compared to the new Everton stadium built on water?

Rick_Muller

there were absolutely no problems at the game quite right too, well except for the hundreds of fans trying to access the CFS with valid tickets and being told to go to the ticket office to resolve it and then return to the turnstiles and try a paper ticket printed at the ticket office for that to f...

Rick_Muller

Went to the club shop yesterday, bought two ‘third kit’ shirts, I got my season ticket card out and said does this add points, guy next to me, foreign, suit, possibly Espanyol … had a pile of every kit £450 spend, said to cashier … give her my points too … That’s when I knew it would be a good day ...

Rick_Muller

Really liked what he offered today, looks a real talent

Rick_Muller

Elizabeth wrote: ↑
Sat Aug 23, 2025 7:07 pm
Remember to include Alan Pace not doing his walkabout when he clearly was,

Please don’t comment on my posts in future

Rick_Muller

Claretnick wrote: ↑
Sat Aug 23, 2025 6:17 pm
The Burnley FC ISA is inviting feedback about today's match experience, might be good for you to use this link if you haven't seen the thread.

enquiries@burnleyfcisa.com

Thanks, I’ll forward copies of all my correspondence regarding everything building up to today’s fiasco

Rick_Muller

That’s so bloody crap, I’d have lost the plot as well Thing is, I was angry but calm. But because I wanted to have my say and he kept talking over me so I raised my voice asking him to be quiet. Apparently that’s offensive behaviour and he needed security to try and intimidate me more. I will be ma...

Rick_Muller

Boss Hogg wrote: ↑
Sat Aug 23, 2025 5:08 pm
Wouldn’t rely on anything digital. Just take the physical card.

I asked for one, via email, and over the phone and also in the ticket office today and got told that we won’t receive one! Proper sh!t show

Rick_Muller

Come 200 miles to be refused entry with my digital card for CFS - absolute sh!t show. Been sent to ticket office with everyone else refused entry. I notice Alan isn’t doing any walkabouts today. The chap who I tried to reason with at the turnstile had to get security to escort me away because I was ...

Rick_Muller

I’ve made my decision also having heard the podcast. I’m going to adjust my schedule and head straight to Burnley Cricket Club, where I have never been before a game in 30 years. Then straight into the ground at 2:30 instead of to the Fan Zone. The cricket club are a longstanding local business too...

Rick_Muller

They said yesterday that it was block 11 that they are having issues with regarding the QR code not being on the digital tickets. Last chance to sort tomorrow or queue it is on Saturday. :cry: Had another mail at about 7pm tonight, with the digital ticket again - this time I could download it, so I...

Rick_Muller

IF anyone who reads this is in block 11 looks like we won't be getting into the ground guys! They have sent the digital tickets to us, but there are NO QR codes on the tickets, they just have you're seat number & block on them, which will obviously not gain you entry into the stadium. I pointed thi...

Rick_Muller

Woodleyclaret wrote: ↑
Thu Aug 21, 2025 5:34 pm
We got two plastic. tickets last week.

In the CFS were second class citizens and we don’t get plastic cards

Rick_Muller

Ric_C wrote: ↑
Thu Aug 21, 2025 5:54 pm
Think it's a useful addition, just in case you ever forgot or mislaid your ticket card, having it on your phone as a backup gives extra piece of mind.

Or not… last season I tried 5 times to use the digital ticket, and 5 times it failed and I had to use the season card

Rick_Muller

I get this when trying to download the ticket to my Apple wallet from the email recieved today, I truly despair

: IMG_1221.png (158.91 KiB) Viewed 1105 times

Rick_Muller

Mentioned on the other thread that I haven’t received anything yet… mine has just come through, but my other 2 tickets that I pay for haven’t been recieved.

Rick_Muller

I wonder how many commenting on this thread were being dismissive about those of us in the CFS who complained about having our seats swapped without consultation. Thing is, I feel we’ve all been screwed over by this change. That said, I’m willing to see how it goes on Saturday (providing I do get a ...

Rick_Muller

If the thought process involved “hey, let’s make fans go past the fan zone so they buy more of our beer and pies” they’ve probably not understood that many of the CFS fans, many of which I recognise when I used to go in the fan zone, won’t be going anywhere near it now - in fact there’s no reason fo...

Rick_Muller

Thanks CT - filled it in

Rick_Muller

gandhisflipflop wrote: ↑
Wed Aug 20, 2025 7:31 pm
Some people who I know who are season ticket holders on the cricket field haven’t had an email either as of yet.

I’ve had nothing

Rick_Muller

What gets me is the sheer arrogance of it. Some of us who post on here have been going regularly for fifty or sixty years, or even more, and yet we are told we have to change our routine every match, for a reason that I still cannot really understand. Who the hell do they think they are? They’ve on...

Rick_Muller

Leisure wrote: ↑
Tue Aug 19, 2025 10:25 am
Who did you email at the Club?

Slo@burnleyfc.com and the ticket office too. Have since forwarded to Russell Ball provided I got the right address

Rick_Muller

From the Club - The Season tickets for the CFS are digital, if fans are unable to access a digital ticket then they can come in on a non-match day and be issued a card for this season. However, fans will have 3 digital options and more information will be released in due course. All season ticket h...

Rick_Muller

the regen braking would take a lot of getting used My car has pretty robust regen (you can run in D or B modes - the latter being closer to one pedal driving). Re 400 mile range - it's becoming less of an issue every day, as the quality/reliability/availability of high-speed chargers is improving r...

Rick_Muller

Leisure wrote: ↑
Mon Aug 18, 2025 5:01 pm
I've asked the Club the question regarding upgrading.

thanks Pete

Rick_Muller

It's quite possibly one of the worst engines ever built Biggest issue is it doesn't have an oil level sensor ....people don't bother checking their oil regularly and the engine craps itself The Ford wet belt engine gives it a good run for its money though and probably just sneaks over the line as t...

Rick_Muller

When she can't attend a game, if she puts her ticket on the Exchange she'll get the same 5 points as if she had actually attended. I've never been able to use the Ticket Exchange in the CFS - I dont think it's an option as fans cannot buy tickets in there at all. I've certainly never seen any for s...

Rick_Muller

ac99 wrote: ↑
Sat Aug 16, 2025 2:21 pm
As long as you're still stood in front of me, I'll be happy

Rick_Muller

How many Liverpool players were offside for their goal?

Rick_Muller

I have always used this email address and always had a reply or acknowledgement info@burnleyfc.com I would email there and say you wish to raise a complaint and would like this email passed to the Chief Executives office or you want the email address for the CEO or their PA. It's not acceptable tha...

Rick_Muller

Ashingtonclaret46 wrote: ↑
Fri Aug 15, 2025 11:22 am
To achieve what?

perhaps to show the King (our Royal supporter) that we care about him and the anthem (yes I am being mischievous

)

Rick_Muller

Still no response from the club via email. I'm on the verge of just giving up now and calling it a day

Rick_Muller

Goodclaret wrote: ↑
Wed Aug 13, 2025 8:21 pm
Thanks Tony. Enjoyed reading the report back after all these years. Barnes and Juke, yeah, they were loving it

https://youtu.be/LKWKId7IONY?si=oQzmFy5ifSOgq-Mb

Rick_Muller

Why do they need to access them now? Might have something to do with the way we have all been treated like second class supporters with the sh!tty way the club have moved us. Some of us don’t know what seats we’re in yet! My formal complaint about the process has been ignored, and personal issues I...

Rick_Muller

NHS facts & myths on vaping https://www.nhs.uk/better-health/quit-smoking/ready-to-quit-smoking/vaping-to-quit-smoking/vaping-myths-and-the-facts/ Myth 8: Exposure to vape aerosol is harmful to people around you Fact There is no evidence so far that vaping is harmful to people around you. Ahh that ...

Rick_Muller

New block plan for the CFS. I have been allocated my new seats and I am in Block 11, but I suspect row O is the second row back on that block which is disappointing for me as I enjoyed the empty gangway in my old seat in block 13. It is important to be able to be able stretch out my legs when sat do...

Rick_Muller

They surely surely can’t be thick enough to just shunt it credit where its due - if they're thick enough to dream up the reason to do a swap in the first place I think they're thick enough to mess it up completely So far they are demonstrating why so many fans get frustrated with the club about tic...

Rick_Muller

Common sense and BFC don't seem to go hand in hand. Maybe they took the ticket site down you saw earlier because they realized what an almighty mess they would cause by merely shuntng. Time will tell, but I'm not moving from block WS13 to VS9. I'll have a refund. Club wont care mate - they'll resel...

Rick_Muller

I'm probably stating the obvious here, but you never know with the club at present..... but I assume those who were sat in block WS21 will be seated in VS20, those in WS22 will be in VS19 etc? Unfortunately that’s an over simplification of the situation. For me the move taking that logic would mean...

Rick_Muller

Interesting new ticket selection site which gives a good view of the CFS from a top down perspective. I am sure this will change though once the club have switched fans. But you can see the difference in offset as described previously. https://www.eticketing.co.uk/burnleyfc/EDP/Event/Index/263?posit...

Rick_Muller

someone on this forum probably works in the club and has let them know that supporters are finding out using that facility - so they probably turned it off for all

Rick_Muller

ArmchairDetective wrote: ↑
Thu Jul 31, 2025 8:53 am
Great find. Mine has also changed. Probably fairly mirrored from the other side but one row back too.

checked mine - and apparently I dont have any tickets at all at the moment... perhaps they read this forum and thought I dont deserve one

Rick_Muller

Relocate to where though? Are they suddenly going to pull some new vacant seats out of their backside? it'll be the seats where you need a wetsuit to watch in the winter - for my it would need to be 3 seats together, although my 15 year old who is on the Autistic Spectrum is already having meltdown...

Rick_Muller

BradTee93 wrote: ↑
Thu Jul 31, 2025 9:28 am
That was my view. Only a pole on the left sideline and a clear view of both goals

you look to be a few rows behind me - I'm on the front of that block next to the aisle where the gate is

Rick_Muller

View comparison. Top one being the new one taken from my future seat by a Wolves fan, the bottom one is the seat I paid for. Cheers Alan. you'll have someone along in a minute who sits somewhere else in the ground telling you that it's not much different and that you should just take it and be happy.

Rick_Muller

You see, this is where I’m struggling too. Yesterday, Alan Pace is quoted directly as saying, “The positivity from the Fan Advisory Board was great to see…” yet having being contacted by a few members of the fab, only one saw it as a largely positive proposal, whilst the others expressed doubts and...

Rick_Muller

You've absolutely no legal right to a specific seat. There's no legal consequences to this at all. I get that it's upset a few, but sometimes disruption to a few improves things for a wider population. They'll get over their seat moving 30 yards I think mis-selling would come into the argument here...

Rick_Muller

Exactly this. No idea why anyone would think this is going to improve the atmosphere will definitely make it worse for home fans. Do think it’ll sound better for away fans having us on both sides of them a bit louder but that’s not what it’s about I'll put money on the switch being based upon the v...

Rick_Muller

just joined, I meant to join when it was first setup but got distracted with work stuff. We need a collective voice over the issues we all have and I don't think the FAB is doing what is needed (and I did apply to be a member but got rejected)

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