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Ticketing site
Posted: Tue Nov 26, 2024 10:05 am
by Leisure
Can anybody get on there at the minute?
Re: Ticketing site
Posted: Tue Nov 26, 2024 10:19 am
by Leisure
Can get on now but still requiring 2000+ points!
Re: Ticketing site
Posted: Tue Nov 26, 2024 10:36 am
by Leisure
Now on 1750+ points but will only allow 1 ticket to be purchased!
Re: Ticketing site
Posted: Tue Nov 26, 2024 10:50 am
by Leisure
Anyone been able to buy more than 1 ticket?
Re: Ticketing site
Posted: Tue Nov 26, 2024 10:52 am
by Winks
No. Get an error on the checkout page even though all tickets are assigned to STH with over 1750 points!
Re: Ticketing site
Posted: Tue Nov 26, 2024 10:52 am
by MK-Claret
If you purchased tickets yesterday. It's not letting you buy another for someone else even though you are using their Clarets number to purchase for them.
Re: Ticketing site
Posted: Tue Nov 26, 2024 11:07 am
by Leisure
I've just ordered 6 over the phone. Suggest that's what others do.
Re: Ticketing site
Posted: Tue Nov 26, 2024 11:07 am
by Leisure
MK-Claret wrote: ↑Tue Nov 26, 2024 10:52 am
If you purchased tickets yesterday. It's not letting you buy another for someone else even though you are using their Clarets number to purchase for them.
Is that after you reassign the ticket?
Re: Ticketing site
Posted: Tue Nov 26, 2024 11:08 am
by Claret Till I Die
Leisure wrote: ↑Tue Nov 26, 2024 10:36 am
Now on 1750+ points but will only allow 1 ticket to be purchased!
I'd to get them over the phone at 10.15 as one of us only had 1830 points
Re: Ticketing site
Posted: Tue Nov 26, 2024 11:41 am
by MK-Claret
Leisure wrote: ↑Tue Nov 26, 2024 11:07 am
Is that after you reassign the ticket?
Yes i have tried to reassign to two other Claret numbers from my contacts. It says I have exceeded the number of tickets I can purchase.

Re: Ticketing site
Posted: Tue Nov 26, 2024 12:00 pm
by Leisure
MK-Claret wrote: ↑Tue Nov 26, 2024 11:41 am
Yes i have tried to reassign to two other Claret numbers from my contacts. It says I have exceeded the number of tickets I can purchase.
Yes, the system was only allowing people to purchase a maximum of 1 ticket per transaction.
Re: Ticketing site
Posted: Tue Nov 26, 2024 12:02 pm
by wilks_bfc
I know the previous system had its faults, but this one is even worse.
You can’t purchase tickets for somebody else, if you don’t have the required points, even if they have enough points.
You can’t purchase tickets for somebody else if you have already purchased a ticket yourself previously.
You’re (correctly) unable to purchase a concession ticket if the DOB haven’t copied across, which should have been a basic migration function
I’m sure there are other issues as well