Ticketing site

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Leisure
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Ticketing site

Post by Leisure » Tue Nov 26, 2024 10:05 am

Can anybody get on there at the minute?

Leisure
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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 10:19 am

Can get on now but still requiring 2000+ points!

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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 10:36 am

Now on 1750+ points but will only allow 1 ticket to be purchased!

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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 10:50 am

Anyone been able to buy more than 1 ticket?

Winks
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Re: Ticketing site

Post by Winks » Tue Nov 26, 2024 10:52 am

No. Get an error on the checkout page even though all tickets are assigned to STH with over 1750 points!

MK-Claret
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Re: Ticketing site

Post by MK-Claret » Tue Nov 26, 2024 10:52 am

If you purchased tickets yesterday. It's not letting you buy another for someone else even though you are using their Clarets number to purchase for them.

Leisure
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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 11:07 am

I've just ordered 6 over the phone. Suggest that's what others do.

Leisure
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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 11:07 am

MK-Claret wrote:
Tue Nov 26, 2024 10:52 am
If you purchased tickets yesterday. It's not letting you buy another for someone else even though you are using their Clarets number to purchase for them.
Is that after you reassign the ticket?

Claret Till I Die
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Re: Ticketing site

Post by Claret Till I Die » Tue Nov 26, 2024 11:08 am

Leisure wrote:
Tue Nov 26, 2024 10:36 am
Now on 1750+ points but will only allow 1 ticket to be purchased!
I'd to get them over the phone at 10.15 as one of us only had 1830 points
This user liked this post: Leisure

MK-Claret
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Re: Ticketing site

Post by MK-Claret » Tue Nov 26, 2024 11:41 am

Leisure wrote:
Tue Nov 26, 2024 11:07 am
Is that after you reassign the ticket?
Yes i have tried to reassign to two other Claret numbers from my contacts. It says I have exceeded the number of tickets I can purchase. :cry:

Leisure
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Re: Ticketing site

Post by Leisure » Tue Nov 26, 2024 12:00 pm

MK-Claret wrote:
Tue Nov 26, 2024 11:41 am
Yes i have tried to reassign to two other Claret numbers from my contacts. It says I have exceeded the number of tickets I can purchase. :cry:
Yes, the system was only allowing people to purchase a maximum of 1 ticket per transaction.

wilks_bfc
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Re: Ticketing site

Post by wilks_bfc » Tue Nov 26, 2024 12:02 pm

I know the previous system had its faults, but this one is even worse.

You can’t purchase tickets for somebody else, if you don’t have the required points, even if they have enough points.

You can’t purchase tickets for somebody else if you have already purchased a ticket yourself previously.

You’re (correctly) unable to purchase a concession ticket if the DOB haven’t copied across, which should have been a basic migration function

I’m sure there are other issues as well

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