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2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 11:50 am
by ClaretTony
All the ticket info for Lazio
Couple of issues
1. It says 4 per Clarets Number but it would only allow me to buy 1
2. It says Longside Upper closed but I've bought tickets in there
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 11:55 am
by martin_p
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 11:58 am
by ClaretTony
Thanks Martin
Just spoken to the ticket office and they told me that the Longside Upper is open so I've changed that on the article.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 12:28 pm
by clarethomer
I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.
Any ideas what I am doing wrong?
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 12:33 pm
by Walton
clarethomer wrote: ↑Fri Jun 27, 2025 12:28 pm
I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.
Any ideas what I am doing wrong?
Go to 'Tickets' in the top left corner of the club website to purchase tickets
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 12:36 pm
by clarethomer
clarethomer wrote: ↑Fri Jun 27, 2025 12:28 pm
I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.
Any ideas what I am doing wrong?
Sorted it - was me being stupid - why would you not put a link into your article to direct you to the ticket site rather than the hospitality one
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 12:36 pm
by clarethomer
Walton wrote: ↑Fri Jun 27, 2025 12:33 pm
Go to 'Tickets' in the top left corner of the club website to purchase tickets
Just figured it out - many thanks though.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 12:37 pm
by Walton
They've clearly cocked the link up on the email though, you're right
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 1:33 pm
by ClaretTony
They have now corrected the stand availability and the Longside Upper is open which they initially said wasn’t.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 1:34 pm
by Incom
Anybody any idea where to find your tickets once you've bought them?
I've bought two and it's says something about 'digital ticket', but I've no idea where to find them. They haven't appeared in 'ticket wallet' in the app, nor have I been emailed a ticket (just an order confirmation). Are they being loaded to our season tickets? If they are, which ones - last years or are they sending out new ones?
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 1:40 pm
by Sheedyclaret
Stadium be empty at them prices
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 1:57 pm
by UllswaterClaret
Away fans are in the longside lower looking at their website - explains the few blocks in both the upper and lower that are not available.
Also not able to purchase my own season ticket in the area behind the directors box, the ticket office have confirmed it's being sold as hospitality for this match and the club "is a business" so its their best interest to not sell the few tickets those with season tickets up there.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:08 pm
by Bosscat
Just ordered a tkt ... but cant get my own though, as NU1-2-3 not open so got NU4 just over the aisle from my seat

Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:09 pm
by Bosscat
Sheedyclaret wrote: ↑Fri Jun 27, 2025 1:40 pm
Stadium be empty at them prices
Mine was a tenner ... not too dear imho
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:11 pm
by Bosscat

- Screenshot_20250627_141226_Outlook.jpg (296.27 KiB) Viewed 1758 times
Incom wrote: ↑Fri Jun 27, 2025 1:34 pm
Anybody any idea where to find your tickets once you've bought them?
I've bought two and it's says something about 'digital ticket', but I've no idea where to find them. They haven't appeared in 'ticket wallet' in the app, nor have I been emailed a ticket (just an order confirmation). Are they being loaded to our season tickets? If they are, which ones - last years or are they sending out new ones?
Mine came by email ... so put it in my google wallet.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:42 pm
by Incom
Bosscat wrote: ↑Fri Jun 27, 2025 2:11 pm
Mine came by email ... so put it in my google wallet.
Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:44 pm
by CyrilEbokiPoh
Sheedyclaret wrote: ↑Fri Jun 27, 2025 1:40 pm
Stadium be empty at them prices
Think it’s our only friendly isn’t it?
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:49 pm
by Incom
Think I've just found the answer to my question. I just found this bit of text at the bottom of the event page (
https://www.eticketing.co.uk/burnleyfc/Events)
All tickets will be issued via email and Supporters will be able to download their tickets via a link emailed to the Lead purchaser from 21 July
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:49 pm
by clarets1978
Incom wrote: ↑Fri Jun 27, 2025 2:42 pm
Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.
Im same, got exactly the same email as you and no links
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:56 pm
by Sgt. Pepper
Anyone else having problems?
The ticketing site is telling me:
Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:
Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible
I've logged out tried wi-fi/mobile data etc.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:57 pm
by wilks_bfc
Sgt. Pepper wrote: ↑Fri Jun 27, 2025 2:56 pm
Anyone else having problems?
The ticketing site is telling me:
Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:
Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible
I've logged out tried wi-fi/mobile data etc.
Yep I’ve had that as well
I’ve given up for now. I doubt I’ll have problems getting tickets later on
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:57 pm
by Leisure
Sheedyclaret wrote: ↑Fri Jun 27, 2025 1:40 pm
Stadium be empty at them prices
Bet it isn't!

Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:59 pm
by randomclaret2
Sheedyclaret wrote: ↑Fri Jun 27, 2025 1:40 pm
Stadium be empty at them prices
Seem decent prices to me .
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 2:59 pm
by Leisure
Incom wrote: ↑Fri Jun 27, 2025 2:42 pm
Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.
Sometimes the link is right down at the end of the email.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:24 pm
by Incom
Leisure wrote: ↑Fri Jun 27, 2025 2:59 pm
Sometimes the link is right down at the end of the email.
No links anywhere on the email, but having found that message on the website (All tickets will be issued via email and Supporters will be able to download their tickets via a link emailed to the Lead purchaser from 21 July), I guess we will get it at a later date.
The remaining puzzle is why some people have had the links embedded in the email confirmation and some haven't.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:32 pm
by JJJ
I had the same email as Incom, no links or attachments or add to wallet button.
Talking to the lady at the ticket office she confirmed the digital tickets would be sent out on 21st July and thought that the first batch today had the links but subsequent ones didn’t. Go figure… it’s ticketmaster!
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:41 pm
by Sgt. Pepper
wilks_bfc wrote: ↑Fri Jun 27, 2025 2:57 pm
Yep I’ve had that as well
I’ve given up for now. I doubt I’ll have problems getting tickets later on
Thanks, thought it was just me.
The usual digital shambles

Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:43 pm
by nil_desperandum
So- to clarify: is entry only with a smartphone, or can you print off?
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:58 pm
by wadeswondergoal
Sheedyclaret wrote: ↑Fri Jun 27, 2025 1:40 pm
Stadium be empty at them prices
I bet there will be between 20 and 21,000 on.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 3:59 pm
by JJJ
There’s a printable copy of the ticket to be sent out with the e-ticket
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 4:04 pm
by ClaretTony
clarets1978 wrote: ↑Fri Jun 27, 2025 2:49 pm
Im same, got exactly the same email as you and no links
And strangely mine did have the links with the tickets now downloaded.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 4:05 pm
by ClaretTony
wadeswondergoal wrote: ↑Fri Jun 27, 2025 3:58 pm
I bet there will be between 20 and 21,000 on.
Closer to 20 I would think

Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 4:06 pm
by nil_desperandum
JJJ wrote: ↑Fri Jun 27, 2025 3:59 pm
There’s a printable copy of the ticket to be sent out with the e-ticket
Thanks. That’s helpful when you intend taking children on
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 4:30 pm
by JJJ
Sgt. Pepper wrote: ↑Fri Jun 27, 2025 2:56 pm
Anyone else having problems?
The ticketing site is telling me:
Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:
Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible
I've logged out tried wi-fi/mobile data etc.
I had that, it was due to having my VPN active, disconnected it and the site then let me proceed
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 4:31 pm
by Spijed
ClaretTony wrote: ↑Fri Jun 27, 2025 4:04 pm
And strangely mine did have the links with the tickets now downloaded.
On the email I got it said:
"THIS IS NOT YOUR MATCH TICKET"
YOUR MOBILE TICKET WILL BE SENT AROUND 10 DAYS BEFORE THE EVENT
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 5:05 pm
by dougcollins
Sgt. Pepper wrote: ↑Fri Jun 27, 2025 2:56 pm
Anyone else having problems?
The ticketing site is telling me:
Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:
Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible
I rang the ticket office, who suggested the message came up because the system was overloaded. I said it was not a good message to display as it suggests some kind of security breach.
The actual reason I rang was because it wouldn't let me buy three tickets. Got as far as allowing me to select the seats, but then got an error message as I tried to move them to the basket. I tried it with random triplets of seats in other parts of the stand - same result.
The ticket office were great (as usual) and sorted it, but the online system is basically garbage.
Re: 2025/26: Burnley v Lazio – Ticket Information
Posted: Fri Jun 27, 2025 5:10 pm
by ClaretTony
dougcollins wrote: ↑Fri Jun 27, 2025 5:05 pm
I rang the ticket office, who suggested the message came up because the system was overloaded. I said it was not a good message to display as it suggests some kind of security breach.
The actual reason I rang was because it wouldn't let me buy three tickets. Got as far as allowing me to select the seats, but then got an error message as I tried to move them to the basket. I tried it with random triplets of seats in other parts of the stand - same result.
The ticket office were great (as usual) and sorted it, but the online system is basically garbage.
Whoever I spoke to this morning was very helpful after I'd bought three tickets online in a stand that, according to the club, wasn't even open. I was assured it was open.