2025/26: Burnley v Lazio – Ticket Information

[ClaretTony]

All the ticket info for Lazio

Couple of issues

1. It says 4 per Clarets Number but it would only allow me to buy 1
2. It says Longside Upper closed but I've bought tickets in there

[martin_p]

3. You haven’t linked the article

https://www.uptheclarets.com/2025-26-b ... nformation

[ClaretTony]

Thanks Martin

Just spoken to the ticket office and they told me that the Longside Upper is open so I've changed that on the article.

[clarethomer]

I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.

Any ideas what I am doing wrong?

[Walton]

I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.

Any ideas what I am doing wrong?

Go to 'Tickets' in the top left corner of the club website to purchase tickets

[clarethomer]

I must be being a bit stupid but it keeps directing me to seat unique and only offering hospitality packages.

Any ideas what I am doing wrong?

Sorted it - was me being stupid - why would you not put a link into your article to direct you to the ticket site rather than the hospitality one

[clarethomer]

Go to 'Tickets' in the top left corner of the club website to purchase tickets

Just figured it out - many thanks though.

[Walton]

They've clearly cocked the link up on the email though, you're right

[ClaretTony]

They have now corrected the stand availability and the Longside Upper is open which they initially said wasn’t.

[Incom]

Anybody any idea where to find your tickets once you've bought them?

I've bought two and it's says something about 'digital ticket', but I've no idea where to find them. They haven't appeared in 'ticket wallet' in the app, nor have I been emailed a ticket (just an order confirmation). Are they being loaded to our season tickets? If they are, which ones - last years or are they sending out new ones?

[Sheedyclaret]

Stadium be empty at them prices

[UllswaterClaret]

Away fans are in the longside lower looking at their website - explains the few blocks in both the upper and lower that are not available.

Also not able to purchase my own season ticket in the area behind the directors box, the ticket office have confirmed it's being sold as hospitality for this match and the club "is a business" so its their best interest to not sell the few tickets those with season tickets up there.

[Bosscat]

Just ordered a tkt ... but cant get my own though, as NU1-2-3 not open so got NU4 just over the aisle from my seat

[Bosscat]

Stadium be empty at them prices

Mine was a tenner ... not too dear imho

[Bosscat]

Screenshot_20250627_141226_Outlook.jpg (296.27 KiB) Viewed 1424 times

Anybody any idea where to find your tickets once you've bought them?

I've bought two and it's says something about 'digital ticket', but I've no idea where to find them. They haven't appeared in 'ticket wallet' in the app, nor have I been emailed a ticket (just an order confirmation). Are they being loaded to our season tickets? If they are, which ones - last years or are they sending out new ones?

Mine came by email ... so put it in my google wallet.

[Incom]

Mine came by email ... so put it in my google wallet.

Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.

[CyrilEbokiPoh]

Stadium be empty at them prices

Think it’s our only friendly isn’t it?

[Incom]

Think I've just found the answer to my question. I just found this bit of text at the bottom of the event page (https://www.eticketing.co.uk/burnleyfc/Events)

All tickets will be issued via email and Supporters will be able to download their tickets via a link emailed to the Lead purchaser from 21 July

[clarets1978]

Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.

Im same, got exactly the same email as you and no links

[Sgt. Pepper]

Anyone else having problems?
The ticketing site is telling me:

Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:

Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible

I've logged out tried wi-fi/mobile data etc.

[wilks_bfc]

Anyone else having problems?
The ticketing site is telling me:

Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:

Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible

I've logged out tried wi-fi/mobile data etc.

Yep I’ve had that as well

I’ve given up for now. I doubt I’ll have problems getting tickets later on

[Leisure]

Stadium be empty at them prices

Bet it isn't!

[randomclaret2]

Stadium be empty at them prices

Seem decent prices to me .

[Leisure]

Hmm, my email is a bit different. The reference to mobile tickets isn't on mine (just a reference to digital tickets under the fees section lower down) and no apple wallet links.

Sometimes the link is right down at the end of the email.

[Incom]

Sometimes the link is right down at the end of the email.

No links anywhere on the email, but having found that message on the website (All tickets will be issued via email and Supporters will be able to download their tickets via a link emailed to the Lead purchaser from 21 July), I guess we will get it at a later date.

The remaining puzzle is why some people have had the links embedded in the email confirmation and some haven't.

[JJJ]

I had the same email as Incom, no links or attachments or add to wallet button.
Talking to the lady at the ticket office she confirmed the digital tickets would be sent out on 21st July and thought that the first batch today had the links but subsequent ones didn’t. Go figure… it’s ticketmaster!

[Sgt. Pepper]

Yep I’ve had that as well

I’ve given up for now. I doubt I’ll have problems getting tickets later on

Thanks, thought it was just me.
The usual digital shambles

[nil_desperandum]

3. You haven’t linked the article

https://www.uptheclarets.com/2025-26-b ... nformation

So- to clarify: is entry only with a smartphone, or can you print off?

[wadeswondergoal]

Stadium be empty at them prices

I bet there will be between 20 and 21,000 on.

[JJJ]

There’s a printable copy of the ticket to be sent out with the e-ticket

[ClaretTony]

Im same, got exactly the same email as you and no links

And strangely mine did have the links with the tickets now downloaded.

[ClaretTony]

I bet there will be between 20 and 21,000 on.

Closer to 20 I would think

[nil_desperandum]

There’s a printable copy of the ticket to be sent out with the e-ticket

Thanks. That’s helpful when you intend taking children on

[JJJ]

Anyone else having problems?
The ticketing site is telling me:

Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:

Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible

I've logged out tried wi-fi/mobile data etc.

I had that, it was due to having my VPN active, disconnected it and the site then let me proceed

[Spijed]

And strangely mine did have the links with the tickets now downloaded.

On the email I got it said:
"THIS IS NOT YOUR MATCH TICKET"
YOUR MOBILE TICKET WILL BE SENT AROUND 10 DAYS BEFORE THE EVENT

[dougcollins]

Anyone else having problems?
The ticketing site is telling me:

Your Browsing Activity Has Been Paused
We've detected unusual behavior on either your network or your browser.
To resolve this:

Sign in to your account if you haven't already
Change your Wi-Fi or cellular network
Switch devices or move to a different location if possible

I rang the ticket office, who suggested the message came up because the system was overloaded. I said it was not a good message to display as it suggests some kind of security breach.

The actual reason I rang was because it wouldn't let me buy three tickets. Got as far as allowing me to select the seats, but then got an error message as I tried to move them to the basket. I tried it with random triplets of seats in other parts of the stand - same result.

The ticket office were great (as usual) and sorted it, but the online system is basically garbage.

[ClaretTony]

I rang the ticket office, who suggested the message came up because the system was overloaded. I said it was not a good message to display as it suggests some kind of security breach.

The actual reason I rang was because it wouldn't let me buy three tickets. Got as far as allowing me to select the seats, but then got an error message as I tried to move them to the basket. I tried it with random triplets of seats in other parts of the stand - same result.

The ticket office were great (as usual) and sorted it, but the online system is basically garbage.

Whoever I spoke to this morning was very helpful after I'd bought three tickets online in a stand that, according to the club, wasn't even open. I was assured it was open.