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Loyalty points
Posted: Mon Jul 07, 2025 6:38 pm
by Cabbage
Can someone tell me what the upper tier is for loyalty points when buying away tickets. I have 2770 and my son 2350. Just trying to manage expectations as to getting tickets this forthcoming season. Thanks.
Re: Loyalty points
Posted: Mon Jul 07, 2025 6:50 pm
by wilks_bfc
Varies depending on game
This is example they used last season
Away Ticket Priority
Below is an example* of away ticket sales and what it will look like with the Advantage Scheme:
Friday - Platinum priority (limited to 10% of overall allocation)
Monday - Season Ticket Holders with 2,000 loyalty points
Tuesday - Season Ticket Holders with 1,200 loyalty points
Wednesday - Season Ticket Holders with 800 loyalty points
Thursday - Season Ticket Holders & Gold priority
Friday - General Sale
Re: Loyalty points
Posted: Mon Jul 07, 2025 6:53 pm
by Leisure
Cabbage wrote: ↑Mon Jul 07, 2025 6:38 pm
Can someone tell me what the upper tier is for loyalty points when buying away tickets. I have 2770 and my son 2350. Just trying to manage expectations as to getting tickets this forthcoming season. Thanks.
Just remember that you will lose the points from 2019/20 very shortly.
Re: Loyalty points
Posted: Mon Jul 07, 2025 6:54 pm
by Cabbage
Thanks wilks_bfc. What is platinum priority? Is that the membership scheme?
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:00 pm
by bobinho
Same points for buying a ticket in the upper tier as it is for buying one in the lower tier.
A proper fan would know that…
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:00 pm
by wilks_bfc
Cabbage wrote: ↑Mon Jul 07, 2025 6:54 pm
Thanks wilks_bfc. What is platinum priority? Is that the membership scheme?
Yep
Somehow somebody paying £150 up front is more worthy than somebody paying £500+ over 12

Re: Loyalty points
Posted: Mon Jul 07, 2025 7:07 pm
by jrgbfc
Apart from the odd game like Everton i don't see much trouble getting away tickets this season. If you've both got over 2 thousand points you'll be fine.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:10 pm
by Leisure
jrgbfc wrote: ↑Mon Jul 07, 2025 7:07 pm
Apart from the odd game like Everton i don't see much trouble getting away tickets this season. If you've both got over 2 thousand points you'll be fine.
Unfortunately his son will probably lose at least 350 points, taking him into the 2nd priority group.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:19 pm
by Leisure
jrgbfc wrote: ↑Mon Jul 07, 2025 7:07 pm
Apart from the odd game like Everton i don't see much trouble getting away tickets this season. If you've both got over 2 thousand points you'll be fine.
But will depend on what allocations we decide to take.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:27 pm
by ClaretTony
jrgbfc wrote: ↑Mon Jul 07, 2025 7:07 pm
Apart from the odd game like Everton i don't see much trouble getting away tickets this season. If you've both got over 2 thousand points you'll be fine.
They are going to have to start considering increasing it above 2,000 given you get more points now for away games.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:29 pm
by mybloodisclaret
Surely for Everton we take the biggest possible allocation? Would expect us to sell as many as we could.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:34 pm
by Leisure
mybloodisclaret wrote: ↑Mon Jul 07, 2025 7:29 pm
Surely for Everton we take the biggest possible allocation? Would expect us to sell as many as we could.
But will probably still be only 3000.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:36 pm
by Leisure
ClaretTony wrote: ↑Mon Jul 07, 2025 7:27 pm
They are going to have to start considering increasing it above 2,000 given you get more points now for away games.
Probably will depend on whether or not we take maximum allocations. I'm guessing that we'll take the full allocation for Spurs and then the Club will use that as a guage for taking future allocations.
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:57 pm
by Cabbage
Thanks for the reply. Does this mean they’ve not adjusted the loyalty points yet?
Re: Loyalty points
Posted: Mon Jul 07, 2025 7:59 pm
by Leisure
Cabbage wrote: ↑Mon Jul 07, 2025 7:57 pm
Thanks for the reply. Does this mean they’ve not adjusted the loyalty points yet?
No, they haven't. But presumably they will have to do before Spurs tickets go on sale.
Re: Loyalty points
Posted: Mon Jul 07, 2025 8:06 pm
by Cabbage
All very odd. You’d think they’d deal with that fairly prompt. I’ll keep my eye on our points and see what happens. My son was just under 2000 points last season so was hoping this year he’d tip over into the upper bracket.(sorry Bobinho, not upper tier). Could be they give with one hand and take with the other! As you say, let’s see what happens. I hope for both Spurs and Everton we take the full allocation.
Re: Loyalty points
Posted: Tue Jul 08, 2025 5:58 pm
by beddie
Talking of loyalty points. I thought you could use the credit (money) that you accumulate towards a purchase in the club shop but apparently it’s only for home and away tickets plus towards your season ticket if your paying outright for it.
Re: Loyalty points
Posted: Tue Jul 08, 2025 6:02 pm
by ClaretTony
beddie wrote: ↑Tue Jul 08, 2025 5:58 pm
Talking of loyalty points. I thought you could use the credit (money) that you accumulate towards a purchase in the club shop but apparently it’s only for home and away tickets plus towards your season ticket if your paying outright for it.
I think you are getting confused with loyalty points and TeamCard points.
Loyalty points have no monetary value but place you in positions for away ticket purchases.
TeamCard points you earn when you purchase in the club shop and can be used against future purchases.
Re: Loyalty points
Posted: Tue Jul 08, 2025 6:36 pm
by beddie
ClaretTony wrote: ↑Tue Jul 08, 2025 6:02 pm
I think you are getting confused with loyalty points and TeamCard points.
Loyalty points have no monetary value but place you in positions for away ticket purchases.
TeamCard points you earn when you purchase in the club shop and can be used against future purchases.
Yes I’m getting confused. I think I’ve got it now. I have a credit balance (below) of £79.04 ( my wife has the same amount) so with that amount we can put that towards future tickets/ season ticket outright payment etc but not towards the purchase of goods (clothing etc) in the club shop. Thank you Tony.
2140 LOYALTY POINTS
£79.04 BALANCE
Re: Loyalty points
Posted: Wed Jul 09, 2025 11:56 am
by WarringtonClaret
Just seen on the article for the Home tickets, ST holders get 5 points for each game that they attend or put on the ticket exchange.
Am I reading that right?
Loyalty Points
Loyalty points are on a rolling 5-year system.
Points for 2025/26 are based on matches from 2020/21 to 2024/25.
Points from 2019/20 will be removed by Monday 14th July.
The points allocation is as follows:
Season Ticket purchase - 350 points
Away match tickets - 20 points per match
Home match attendance (Season Ticket holders only) - 5 points per game attended
Missed a game? Earn 5 points if you list your seat via the Ticket Exchange or Official Ticket Forwarding via your Ticketing account. For more information visit our Ticket Forwarding Help Page.
Buying a single home ticket no longer earns points.
Points are added 48 hours after the home fixture.
Re: Loyalty points
Posted: Wed Jul 09, 2025 12:05 pm
by Tinribs
So where do you navigate to on Burnleys website to find your points,?
Re: Loyalty points
Posted: Wed Jul 09, 2025 12:34 pm
by snapcrackleandpop
wasn't there an option to carry on paying or freezing your season ticket during COVID or have got that wrong.
Re: Loyalty points
Posted: Wed Jul 09, 2025 1:08 pm
by Leisure
'Home match attendance (Season Ticket holders only) - 5 points per game attended'
This seems a strange one!
Re: Loyalty points
Posted: Wed Jul 09, 2025 1:49 pm
by beddie
Tinribs wrote: ↑Wed Jul 09, 2025 12:05 pm
So where do you navigate to on Burnleys website to find your points,?
Is it me or do others find the BFC website really difficult to navigate. If I ever find what I’m looking for which is very rare it’s only through luck, it’s dreadful.
Re: Loyalty points
Posted: Mon Jul 14, 2025 7:44 pm
by Leisure
Has anyone not yet had their points total adjusted by removing points from 2019/20?
Re: Loyalty points
Posted: Mon Jul 14, 2025 7:56 pm
by taio
Tinribs wrote: ↑Wed Jul 09, 2025 12:05 pm
So where do you navigate to on Burnleys website to find your points,?
Log on to this:
https://www.eticketing.co.uk/burnleyfc
And then it's one click on the user silhouette button in the top right hand corner (accessing via phone)