Burnley to use Ticketmaster from next season

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CnBtruntru
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Re: Burnley to use Ticketmaster from next season

Post by CnBtruntru » Fri Jun 21, 2024 8:59 am

Ticketmaster are a joke

Tribesmen
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Re: Burnley to use Ticketmaster from next season

Post by Tribesmen » Fri Jun 21, 2024 1:33 pm

edison wrote:
Thu Jun 20, 2024 3:20 pm
We have to use TM for Ireland home matches now, and it seems pretty straightforward. I've had no issues yet, either with having QR codes on my phone or printing the tickets out.
The problem is when you get inside Lansdowne and watch Ireland play :|

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Re: Burnley to use Ticketmaster from next season

Post by CoolClaret » Fri Jun 21, 2024 6:19 pm

Leisure wrote:
Fri Jun 21, 2024 8:28 am
Just what do you disagree! with? Not that you're actually being asked to agree anyway!
I don't like that the club is outsourcing ticketing to one of the slimiest companies in the world to save on a few quid. It's less local jobs, more money for the fat cats and I guarantee will be a worse experience for the user.

It will save the current owners few quid short term but long term (not that they care about long term), it will be a negative for the club, and something else for the future owners/chairmen to sort out.

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Re: Burnley to use Ticketmaster from next season

Post by Leisure » Fri Jun 21, 2024 7:11 pm

CoolClaret wrote:
Fri Jun 21, 2024 6:19 pm
I don't like that the club is outsourcing ticketing to one of the slimiest companies in the world to save on a few quid. It's less local jobs, more money for the fat cats and I guarantee will be a worse experience for the user.

It will save the current owners few quid short term but long term (not that they care about long term), it will be a negative for the club, and something else for the future owners/chairmen to sort out.
How do you reckon that it'll save the Club money?

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Re: Burnley to use Ticketmaster from next season

Post by Coeus » Fri Jun 21, 2024 8:17 pm

Can you pay on the gate?

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Re: Burnley to use Ticketmaster from next season

Post by GetIntoEm » Fri Jun 21, 2024 8:47 pm

Should have used Althams. Has anyone consulted the fans on this?

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Re: Burnley to use Ticketmaster from next season

Post by aggi » Mon Jul 08, 2024 6:52 pm

Interestingly I've just received an email from Hull City who I have an account with.

They used the same ticket system as Burnley last year but are also switching to Ticketmaster. I wonder if that ticket company has been bought out or something.

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Re: Burnley to use Ticketmaster from next season

Post by claretonthecoast1882 » Tue Jul 09, 2024 7:40 am

CoolClaret wrote:
Fri Jun 21, 2024 6:19 pm
I don't like that the club is outsourcing ticketing to one of the slimiest companies in the world to save on a few quid. It's less local jobs, more money for the fat cats and I guarantee will be a worse experience for the user.

It will save the current owners few quid short term but long term (not that they care about long term), it will be a negative for the club, and something else for the future owners/chairmen to sort out.
How many jobs have been lost ? What sort of the figure are the club saving ?

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Re: Burnley to use Ticketmaster from next season

Post by Funkydrummer » Tue Jul 09, 2024 9:08 am

".......... a worse experience for the user."

Now that will take some doing.

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Re: Burnley to use Ticketmaster from next season

Post by ClaretOfMancunia » Tue Jul 09, 2024 9:47 am

For those whingeing about Ticketmaster booking fees, you'd do well to read the FAQ's the club published along with this announcement - which categorically states no booking fees.
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Re: Burnley to use Ticketmaster from next season

Post by CrosspoolClarets » Tue Jul 09, 2024 10:00 am

I wonder if the ridiculously unfair admin fee for using the ticket exchange will also go? I doubt it.

The whole premise of the Exchange is that the club only give us our money back IF they sell on the ticket, at the walk on price, so their profit margin is high anyway.

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Re: Burnley to use Ticketmaster from next season

Post by ClaretTony » Tue Jul 09, 2024 10:52 am

aggi wrote:
Mon Jul 08, 2024 6:52 pm
Interestingly I've just received an email from Hull City who I have an account with.

They used the same ticket system as Burnley last year but are also switching to Ticketmaster. I wonder if that ticket company has been bought out or something.
I think the company we used is called Talent. We were one of a number of clubs using it including Hull. I’m not sure who now but I think we can add Leeds and Stoke to the list but there are a good number more.

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Re: Burnley to use Ticketmaster from next season

Post by maccclaret » Tue Jul 09, 2024 2:26 pm

ClaretTony wrote:
Tue Jul 09, 2024 10:52 am
I think the company we used is called Talent. We were one of a number of clubs using it including Hull. I’m not sure who now but I think we can add Leeds and Stoke to the list but there are a good number more.
I've just had a mail from Millwall letting me know that Ticketmaster are their new "ticketing partner".

Maybe Talent have pulled away from teams noone likes.
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Re: Burnley to use Ticketmaster from next season

Post by Bordeauxclaret » Tue Jul 09, 2024 2:56 pm

In relation to tickets, I see Leeds have capped away tickets at £30.
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Re: Burnley to use Ticketmaster from next season

Post by ClaretTony » Tue Jul 09, 2024 3:02 pm

Bordeauxclaret wrote:
Tue Jul 09, 2024 2:56 pm
In relation to tickets, I see Leeds have capped away tickets at £30.
Cardiff have written to every other club offering a reciprocal deal at £20. We will know soon whether we’ve accepted that when they put tickets on sale for the game at the Turf. Brilliant gesture by Cardiff and one even Leeds took up last season.

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Re: Burnley to use Ticketmaster from next season

Post by Bordeauxclaret » Tue Jul 09, 2024 3:04 pm

Let’s hope we do the right thing.

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Re: Burnley to use Ticketmaster from next season

Post by Leisure » Tue Jul 09, 2024 3:04 pm

Bordeauxclaret wrote:
Tue Jul 09, 2024 2:56 pm
In relation to tickets, I see Leeds have capped away tickets at £30.
Maybe they think they're in the PL! ;)

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Re: Burnley to use Ticketmaster from next season

Post by GetIntoEm » Tue Jul 09, 2024 3:39 pm

its all about improving the experience, Ticketmaster will certainly be an improvement over the system we've had recently. trying to order tickets online has been a farce.

cant wait for it to change. Maybe someone will answer the phone now also.

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