2024/25: Sunderland v Burnley – Ticket Information

[ClaretTony]

Prices & sale dates are correct - awaiting confirmation on the rest

https://www.uptheclarets.com/2024-25-su ... nformation

[wilks_bfc]

The club posted the details on the site yesterday

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[jrgbfc]

Upper tier holds about 3 thousand, seems strange not to give us the full lot?

[Row x]

Upper tier holds about 3 thousand, seems strange not to give us the full lot?

If people hadn't thrown objects on the last visit we might have got more

[ClaretTony]

Upper tier holds about 3 thousand, seems strange not to give us the full lot?

Same allocation as last time although we might have taken a further allocation, but definitely the same allocation to start with

[MrTopTier]

£107 on the train via train line.

Or

Split tickets gets it down to £60.73.

Ticket for the game £32.

Pie and pint and assorted train snacks gets me in at the same price!

[jrgbfc]

If people hadn't thrown objects on the last visit we might have got more

Did wonder if it was down to that. Maybe if they sell quick they'll give us the rest.

[Jimmybfc]

When are they on sale for platinum members?

[Leisure]

When are they on sale for platinum members?

Should have been yesterday but no mention of it from the Club!

[Jimmybfc]

Sounds about right haha.

[Miguel]

Jesus wept, the allocation is nothing to do with objects being thrown.

[1989_claret]

Available to platinum members now.

[ClaretTony]

Available to platinum members now.

You are doing better than me, I can't even get in to check.

[1989_claret]

Now available to ST and 2000+ although got the spinning wheel of doom when trying to buy/select seats.

[ClaretTony]

Now available to ST and 2000+ although got the spinning wheel of doom when trying to buy/select seats.

I'm in but it won't allow me to select seats

[ClaretTony]

In but will only allow me to buy one

[Granny WeatherWax]

I cant even get in

edit - im in, can only buy 1, cant select seats

[Hartfordclarets]

All done, bought two no problem- couldn’t choose seats though.

[ClaretTony]

I cant even get in

Even if you do, and it took me an age, it will only allow me to select one seat.

[mtlm48]

Bought one only. no seat selection never loaded up.but bought at 9.56.

[northeastclaret]

Trying to select seats but just the spinning wheel of time wasting .
Do we know if we should be able to select seats?

[Granny WeatherWax]

Even if you do, and it took me an age, it will only allow me to select one seat.

Same, there is an option to look at seat map, and you can change it to more than 1 ticket then, but not working for me.

[Miguel]

Two tickets purchased. All very straightforward. Although I couldn't select the seats.

[ClaretSam92]

Not a fan of this new system.. I can't see an option to use the ticket exchange credit balance for a person you are purchasing a ticket for. It only allows you to use your own, which is no good!

[Claret Till I Die]

I can't get in.

[Granny WeatherWax]

figured it out now - click select seats from map - doesnt work, but you can add more than 1 ticket, then click the ticket box and it selects seats for you

[1989_claret]

Still won't load for me.

[ClaretTony]

I've managed to get through on the phone and ordered them that way - this online system is a complete farce

[Granny WeatherWax]

Still won't load for me.

seat map doesnt load but i could auto select

[Granny WeatherWax]

email confirmation doesnt say whether they will be posted or not, also shows my loyalty number against the people i bought for (names changed though). No loyalty points added. Naff.

[Miguel]

Don't want to sound like an arse but it's the first time I've been on the new ticketing system and it was all very simple. Maybe I was lucky.

[ClaretTony]

seat map doesnt load but i could auto select

I chose four seats, went for auto select but it would then only allow me to get one. Because I'd put four initially it then wouldn't allow me to go to purchase. I was very, very lucky that I was able to get through on the phone.

[ClaretTony]

And just to test, I've gone back in and it now tells me there are no seats available

[Granny WeatherWax]

I chose four seats, went for auto select but it would then only allow me to get one. Because I'd put four initially it then wouldn't allow me to go to purchase. I was very, very lucky that I was able to get through on the phone.

its a shambles, no one is surprised though.

[ClaretTony]

its a shambles, no one is surprised though.

Shambles last week yet no explanation or apology offered from the club. I, somewhat naively, thought it might work this morning.

[Granny WeatherWax]

And just to test, I've gone back in and it now tells me there are no seats available

theyve added a new block on my screen and the initial homepage it took me too was much more intuitive that the first time i tried. still cant select seats though

[jackobfc]

Managed to purchase three tickets but couldn’t select from the map, as was the case for most people.

When I received confirmation of my purchase it said my tickets would be posted to the below address…. This was my old address from 4 years ago even tho the club have my current address on the system.

Spoke to the ticket office and apparently peoples details haven’t all transferred to ticketmaster.

Worth people checking when purchasing.

[AGENT_CLARET]

I found no problems at all, ordered two on auto select it give me two and asked me to assign them to my friends and family type thing I ticked the members name who has the point's done,

One thing I was confused with was at no point did it adk me a delivery option like Pick up, QR code or delivery option it just said they'll be delivered to my preferred address, I would of rather have the QR Code

[Miguel]

I found no problems at all, ordered two on auto select it give me two and asked me to assign them to my friends and family type thing I ticked the members name who has the point's done,

One thing I was confused with was at no point did it adk me a delivery option like Pick up, QR code or delivery option it just said they'll be delivered to my preferred address, I would of rather have the QR Code

Paper ticket only I believe. At the end of the purchasing process it confirms that the tickets will be posted.

Like you, I had no problems following the purchasing process.

[burnmark]

I’m not going as on holiday, but was interested if the site was working better than last week.

Did a dummy booking for 3 adults, assigned to friends and family and no issue at all.

[ClaretTony]

I found no problems at all, ordered two on auto select it give me two and asked me to assign them to my friends and family type thing I ticked the members name who has the point's done,

One thing I was confused with was at no point did it adk me a delivery option like Pick up, QR code or delivery option it just said they'll be delivered to my preferred address, I would of rather have the QR Code

It now won't let me choose any in any way and says there are no seats available matching my criteria.

As for QR codes, they are paper tickets for this game.

[1989_claret]

Won't let me select seats but auto assigns and lets me checkout no problem.

Seems you can't select seats anymore unlike i'm being blind/thick. You just press search again and it reassigns you a random seat.

[Claret Till I Die]

My loyalty points haven't gone up although I've a ticket assigned to myself. For those going to Luton, how long did it take for your points to be updated?

[AGENT_CLARET]

My loyalty points haven't gone up although I've a ticket assigned to myself. For those going to Luton, how long did it take for your points to be updated?

The next day on mine

[Quickenthetempo]

So it sounds like you can do it easily if you auto pick, but struggle if you try to pick your seats.

I hope they haven't stopped the 'picking your seat' feature for away games. This is probably the best thing the owners have done since coming in.

[1989_claret]

So it sounds like you can do it easily if you auto pick, but struggle if you try to pick your seats.

I hope they haven't stopped the 'picking your seat' feature for away games. This is probably the best thing the owners have done since coming in.

Same

[Granny WeatherWax]

My loyalty points haven't gone up although I've a ticket assigned to myself. For those going to Luton, how long did it take for your points to be updated?

my loyalty points havent been updated for Luton or Sunderland

[Quickenthetempo]

my loyalty points havent been updated for Luton or Sunderland

Someone said they won't be added until after the games.

[Granny WeatherWax]

Someone said they won't be added until after the games.

yeah me, but someone said above theirs had been added.

[ClaretTony]

my loyalty points havent been updated for Luton or Sunderland

None for Luton but I have got 20 points for Sunderland