end of physical tickets beckons

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bigdavethemaddog
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end of physical tickets beckons

Post by bigdavethemaddog » Mon Mar 24, 2025 9:35 pm

just seen Notts Forest season ticket info for next season and came across this worrying paragraph.

From the 2026/27 Season it will be mandatory in the Premier League for all clubs to issue and operate digital tickets only.

that is going to stress a lot of the older generation and technical dinosaurs (myself included) out.

certainly going to be non-league for me going forward.

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Re: end of physical tickets beckons

Post by bfcmik » Mon Mar 24, 2025 9:47 pm

I will be 72 at the start of next season and am not at al fazed by digital ticketing, online purchasing nor social media (apart from how ignorant far too many people seem to be). Anyone my age has been dealing with computers for around 40/45 years already and almost everyone has a smart phone they use regularly, certainly at my walking football sessions (65+ and 70+) everyone has booked online and keeps in contact through our WhatsApp group. Maybe those in their late 80s might struggle but the vast majority of pension age people will be absolutely fine with it.
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Re: end of physical tickets beckons

Post by dsr » Mon Mar 24, 2025 10:25 pm

People who choose not to pay for a smartphone will be disadvantaged as well. To me, they just aren't worth the money.

What's the cheapest you can pay to get a working smartphone - cost of handset, plus wifi contract?

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Re: end of physical tickets beckons

Post by Jimmymaccer » Mon Mar 24, 2025 10:26 pm

End of physical football years ago in The (Barclays) Premier League, so might as well do the same with tickets………..

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Re: end of physical tickets beckons

Post by Devils_Advocate » Mon Mar 24, 2025 10:38 pm

dsr wrote:
Mon Mar 24, 2025 10:25 pm
People who choose not to pay for a smartphone will be disadvantaged as well. To me, they just aren't worth the money.

What's the cheapest you can pay to get a working smartphone - cost of handset, plus wifi contract?
You could pick up a basic Smartphone on PAYG for £20. If all you used it for was tickets and downloaded them whilst on your home Wi-Fi then it wouldn't cost you a penny more as you'd never have to use any credit for any mobile data
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Re: end of physical tickets beckons

Post by The Shire Claret » Mon Mar 24, 2025 10:41 pm

Devils_Advocate wrote:
Mon Mar 24, 2025 10:38 pm
You could pick up a basic Smartphone on PAYG for £20. If all you used it for was tickets and downloaded them whilst on your home Wi-Fi then it wouldn't cost you a penny more as you'd never have to use any credit for any mobile data
Beat me to it - I know it can be daunting when it’s something new but you don’t have to spend a fortune or sacrifice going to games

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Re: end of physical tickets beckons

Post by Walton » Mon Mar 24, 2025 11:16 pm

Technophobes (who can still apparently post on internet forums) can apply for exemptions and can therefore still receive physical tickets.
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Re: end of physical tickets beckons

Post by ClaretTony » Mon Mar 24, 2025 11:36 pm

bigdavethemaddog wrote:
Mon Mar 24, 2025 9:35 pm
just seen Notts Forest season ticket info for next season and came across this worrying paragraph.

From the 2026/27 Season it will be mandatory in the Premier League for all clubs to issue and operate digital tickets only.

that is going to stress a lot of the older generation and technical dinosaurs (myself included) out.

certainly going to be non-league for me going forward.
It won’t be digital tickets only but the clubs in the PL will be required to have a percentage of their tickets digital which I believe is around 70%. That’s the info I’ve been given but I’ll check on it to ensure it’s right.

I’m happy with digital tickets but that doesn’t make it right for anyone to have it forced on them and that’s why I believe they can’t and won’t push for all to be digital.

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Re: end of physical tickets beckons

Post by greeny364 » Wed Mar 26, 2025 8:38 pm

But premier league clubs will still give their players fresh shirts at half time...

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Re: end of physical tickets beckons

Post by Goliath » Wed Mar 26, 2025 9:52 pm

For the minimal amount of people that this will hinder I'm sure exceptions can be made. No point rejecting a much better and modern system in order to cater for a very small minority.

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Re: end of physical tickets beckons

Post by wilks_bfc » Wed Mar 26, 2025 10:41 pm

greeny364 wrote:
Wed Mar 26, 2025 8:38 pm
But premier league clubs will still give their players fresh shirts at half time...
Sir Jim of Manchester wont

Players will get one complete home, away & third kit each and have to take home after each game to wash it themselves
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Re: end of physical tickets beckons

Post by Jakubs Tash » Thu Mar 27, 2025 7:32 am

Does anyone know why we have turnstile operators still AND stewards outside the turnstiles at Turf Moor?

I always scan my own card to get in. There’s absolutely no need for turnstile operators and this is a complete waste of money for the club. I notice a lot of other clubs in our league don’t bother having them.

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Re: end of physical tickets beckons

Post by ClaretTony » Thu Mar 27, 2025 7:47 am

Jakubs Tash wrote:
Thu Mar 27, 2025 7:32 am
Does anyone know why we have turnstile operators still AND stewards outside the turnstiles at Turf Moor?

I always scan my own card to get in. There’s absolutely no need for turnstile operators and this is a complete waste of money for the club. I notice a lot of other clubs in our league don’t bother having them.
You wouldn't get in without the turnstile operators - we don't have automatic turnstiles. He/she checks the validity of the ticket once scanned and releases the gate you go through. The turnstiles should have been replaced when we brought in the new system back in 2014, but the safety officer at the time didn't want them so we went with this system.

On the subject of scanning your own card, I'm amazed that some people still try handing it over. That should not happen and was outlawed following Covid. I went to the U21 game last week and those tickets were digital and the woman on the turnstile demanded that I pass my phone to her. I refused and there was another bloke having just gone through who was complaining about her.

As for digital tickets. I've said, they work for me and I have absolutely no issue in using them home or away or both, but I believe provision should be made for those who prefer a card and at no additional cost.
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Re: end of physical tickets beckons

Post by Loyalclaret » Thu Mar 27, 2025 7:52 am

With my phone they never ask to handle it but they often take the season ticket card, assume they think it's faster with angle/hitting the barcode.

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Re: end of physical tickets beckons

Post by Row x » Thu Mar 27, 2025 7:58 am

ClaretTony wrote:
Thu Mar 27, 2025 7:47 am
You wouldn't get in without the turnstile operators - we don't have automatic turnstiles. He/she checks the validity of the ticket once scanned and releases the gate you go through. The turnstiles should have been replaced when we brought in the new system back in 2014, but the safety officer at the time didn't want them so we went with this system.

On the subject of scanning your own card, I'm amazed that some people still try handing it over. That should not happen and was outlawed following Covid. I went to the U21 game last week and those tickets were digital and the woman on the turnstile demanded that I pass my phone to her. I refused and there was another bloke having just gone through who was complaining about her.

As for digital tickets. I've said, they work for me and I have absolutely no issue in using them home or away or both, but I believe provision should be made for those who prefer a card and at no additional cost.
I've never scanned my own card at turf Moor, I've always handed it over, as do most people in the queue. Bob lord turnstiles.
People will be refusing cash next, because someone else has handled it.

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Re: end of physical tickets beckons

Post by ClaretTony » Thu Mar 27, 2025 8:11 am

Row x wrote:
Thu Mar 27, 2025 7:58 am
I've never scanned my own card at turf Moor, I've always handed it over, as do most people in the queue. Bob lord turnstiles.
People will be refusing cash next, because someone else has handled it.
You are supposed to scan it yourself, handing cards over was stopped after the pandemic. You should be refusing to.

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Re: end of physical tickets beckons

Post by Juan Tanamera » Thu Mar 27, 2025 8:20 am

Jakubs Tash wrote:
Thu Mar 27, 2025 7:32 am
Does anyone know why we have turnstile operators still AND stewards outside the turnstiles at Turf Moor?

I always scan my own card to get in. There’s absolutely no need for turnstile operators and this is a complete waste of money for the club. I notice a lot of other clubs in our league don’t bother having them.
I've been scanning my own card since covid until the 1-1 defeat to that lot earlier this season
As I scanned, 'Already in use' (or words to that effect) appeared on the screen and I was refused entry.
So I had to go to the ticket office and join around 30 others to get a printed ticket.
I missed the first ten minutes or so of the match and every game since then I have handed my ticket over to the operator.

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Re: end of physical tickets beckons

Post by Row x » Thu Mar 27, 2025 9:41 am

ClaretTony wrote:
Thu Mar 27, 2025 8:11 am
You are supposed to scan it yourself, handing cards over was stopped after the pandemic. You should be refusing to.
I'm more than happy to hand it over

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Re: end of physical tickets beckons

Post by GetIntoEm » Thu Mar 27, 2025 10:25 am

It's a good move, for security and for environmental purposes.

I'm surprised it's taken this long to be honest.

The "older generation" as described are not technophobes anymore, people in their 70s and 80s will have been using computers etc for large portions of their lives.

It's one thing that grates me is that people still think of our OAPs as war time survivors etc longing for the olden days.

Different topic but my elderly relatives car home regularly used to play Vera Lynn music etc and it did his head in, he was brought up on rock and roll.

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Re: end of physical tickets beckons

Post by ClaretTony » Thu Mar 27, 2025 10:34 am

GetIntoEm wrote:
Thu Mar 27, 2025 10:25 am
It's a good move, for security and for environmental purposes.

I'm surprised it's taken this long to be honest.

The "older generation" as described are not technophobes anymore, people in their 70s and 80s will have been using computers etc for large portions of their lives.

It's one thing that grates me is that people still think of our OAPs as war time survivors etc longing for the olden days.

Different topic but my elderly relatives car home regularly used to play Vera Lynn music etc and it did his head in, he was brought up on rock and roll.
I don't think it is necessarily the age of people, although I accept older people are more likely to be resistant. I have an old friend, now in his upper 80s. He's never owned a smartphone and never will. He has opted to not renew his season ticket.

I stand by my point that there should be options - card or digital - and should anyone choose card there should not be any extra charge.

And finally, my dad liked Vera Lynn although had he still been with us he'd have been approaching his 104th birthday.
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Re: end of physical tickets beckons

Post by GetIntoEm » Thu Mar 27, 2025 10:54 am

ClaretTony wrote:
Thu Mar 27, 2025 10:34 am
I don't think it is necessarily the age of people, although I accept older people are more likely to be resistant. I have an old friend, now in his upper 80s. He's never owned a smartphone and never will. He has opted to not renew his season ticket.

I stand by my point that there should be options - card or digital - and should anyone choose card there should not be any extra charge.

And finally, my dad liked Vera Lynn although had he still been with us he'd have been approaching his 104th birthday.
I'm sure there will be an alternative for those who cannot use digital means, there has to be.

I think not renewing over a barcode is a bit extreme, and sure they will few and far between. For balance, my mum's 80 and she can use a iPhone far better than I can

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Re: end of physical tickets beckons

Post by wilks_bfc » Thu Mar 27, 2025 11:47 am

Times change. There use to be a time when I wouldn’t go out with at least £10 or a bit of change in my pocket “just in case”

Now, the only reason I every go to a cash point is to get some cash to pay the ref on a Sunday morning for kids football

Age, like time is distorted the older you get

My nanna died in 1993 and was younger than my mum is now, but looked and acted so much older than my mum now does.

I was in a conversation the other day talking about Euro96 and a mate was convinced it was “only 20yrs ago”

I agree there should be the option/choice for a physical version

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Re: end of physical tickets beckons

Post by ClaretTony » Thu Mar 27, 2025 11:52 am

wilks_bfc wrote:
Thu Mar 27, 2025 11:47 am
Times change. There use to be a time when I wouldn’t go out with at least £10 or a bit of change in my pocket “just in case”

Now, the only reason I every go to a cash point is to get some cash to pay the ref on a Sunday morning for kids football

Age, like time is distorted the older you get

My nanna died in 1993 and was younger than my mum is now, but looked and acted so much older than my mum now does.

I was in a conversation the other day talking about Euro96 and a mate was convinced it was “only 20yrs ago”

I agree there should be the option/choice for a physical version
I did smile when I read that about your nanna. My grandma died at 75 but she was in so many ways a lot, lot older than my mum, who reached 80, ever was.

In the last 18 months of her life my grandma had to deal with the new decimal currency which must have been an ordeal for someone elderly with limited education. All my mum had to deal with was mastering the Sky remote.

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Re: end of physical tickets beckons

Post by wilks_bfc » Thu Mar 27, 2025 11:58 am

ClaretTony wrote:
Thu Mar 27, 2025 11:52 am
I did smile when I read that about your nanna. My grandma died at 75 but she was in so many ways a lot, lot older than my mum, who reached 80, ever was.

In the last 18 months of her life my grandma had to deal with the new decimal currency which must have been an ordeal for someone elderly with limited education. All my mum had to deal with was mastering the Sky remote.
We’ve digressed off topic a little but my grandad needed a new tv but the remote had so many buttons on it it was too confusing for him.
I ended up wrapping it in cardboard and only having the power, numbers & volume buttons visible so he couldn’t press anything else :lol:
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Re: end of physical tickets beckons

Post by ClaretTony » Thu Mar 27, 2025 12:09 pm

wilks_bfc wrote:
Thu Mar 27, 2025 11:58 am
We’ve digressed off topic a little but my grandad needed a new tv but the remote had so many buttons on it it was too confusing for him.
I ended up wrapping it in cardboard and only having the power, numbers & volume buttons visible so he couldn’t press anything else :lol:
That’s brilliant - I must admit when I changed from Sky HD to Q it took me an age to master the remote.

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Re: end of physical tickets beckons

Post by Row x » Thu Mar 27, 2025 2:56 pm

GetIntoEm wrote:
Thu Mar 27, 2025 10:54 am
I'm sure there will be an alternative for those who cannot use digital means, there has to be.

I think not renewing over a barcode is a bit extreme, and sure they will few and far between. For balance, my mum's 80 and she can use a iPhone far better than I can
Very extreme, you'd think one of his friends would help him out

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Re: end of physical tickets beckons

Post by Bosscat » Thu Mar 27, 2025 4:54 pm

😲
GnCzMkDXIAA-paT.jpeg
GnCzMkDXIAA-paT.jpeg (32.19 KiB) Viewed 1190 times

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Re: end of physical tickets beckons

Post by dougcollins » Thu Mar 27, 2025 4:55 pm

ClaretTony wrote:
Thu Mar 27, 2025 12:09 pm
That’s brilliant - I must admit when I changed from Sky HD to Q it took me an age to master the remote.
I still haven't!
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Re: end of physical tickets beckons

Post by Conroy92 » Thu Mar 27, 2025 5:14 pm

Personally I think it will see the end to paper tickets but can't see them doing away with having a card. Scanning a card is the equivalent of scanning your phone screen. It would be bonkers to do away with that.

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Re: end of physical tickets beckons

Post by IanMcL » Fri Mar 28, 2025 2:53 pm

bigdavethemaddog wrote:
Mon Mar 24, 2025 9:35 pm
just seen Notts Forest season ticket info for next season and came across this worrying paragraph.

From the 2026/27 Season it will be mandatory in the Premier League for all clubs to issue and operate digital tickets only.

that is going to stress a lot of the older generation and technical dinosaurs (myself included) out.

certainly going to be non-league for me going forward.
Are you not a Season Ticket holder?

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Re: end of physical tickets beckons

Post by GetIntoEm » Fri Mar 28, 2025 3:14 pm

Bosscat wrote:
Thu Mar 27, 2025 4:54 pm
😲GnCzMkDXIAA-paT.jpeg
And people moaned about the little increase we had

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Re: end of physical tickets beckons

Post by ClaretTony » Fri Mar 28, 2025 3:25 pm

GetIntoEm wrote:
Fri Mar 28, 2025 3:14 pm
And people moaned about the little increase we had
Stoke have just announced a freeze on ticket prices. They've not gone up there since 2007.

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Re: end of physical tickets beckons

Post by Row x » Fri Mar 28, 2025 3:28 pm

dougcollins wrote:
Thu Mar 27, 2025 4:55 pm
I still haven't!
Really?
Some tv remotes are more complicated than Q

My wife manages very well with it, so it can't be that hard :lol:

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Re: end of physical tickets beckons

Post by bigdavethemaddog » Fri Mar 28, 2025 3:30 pm

IanMcL wrote:
Fri Mar 28, 2025 2:53 pm
Are you not a Season Ticket holder?
no as i live outside the area so midweek games arent doable, i also struggle with modern technology so a QR code is a swear word to me

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Re: end of physical tickets beckons

Post by claretonthecoast1882 » Fri Mar 28, 2025 3:34 pm

ClaretTony wrote:
Fri Mar 28, 2025 3:25 pm
Stoke have just announced a freeze on ticket prices. They've not gone up there since 2007.
My equivalent seat at Stoke would be £519, over 65s would be £399 for a seat in the middle of the main stand.

So my seat is £30 a season more, how much are our over 65 season tickets in the Longside upper.

They were certainly getting a good amount out of the fans in 2007 while charging those figures in the Championship, meanwhile they look set to continue not finishing higher than 14th since relegation in 2018.

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Re: end of physical tickets beckons

Post by claretonthecoast1882 » Fri Mar 28, 2025 3:35 pm


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Re: end of physical tickets beckons

Post by ClaretTony » Fri Mar 28, 2025 3:39 pm

claretonthecoast1882 wrote:
Fri Mar 28, 2025 3:34 pm
My equivalent seat at Stoke would be £519, over 65s would be £399 for a seat in the middle of the main stand.

So my seat is £30 a season more, how much are our over 65 season tickets in the Longside upper.

They were certainly getting a good amount out of the fans in 2007 while charging those figures in the Championship, meanwhile they look set to continue not finishing higher than 14th since relegation in 2018.
I sit in the most expensive seats at Burnley - the adult price I think is £530 while the over 65 price is £360. At Stoke, in the centre block facing the dug outs (i.e. the equivalent), the prices are adults £379-£399 and over 65s £279-£299.

Not sure where you have seen those prices.

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Re: end of physical tickets beckons

Post by Row x » Fri Mar 28, 2025 3:56 pm

Why do people go to great lengths to show other clubs prices that have no relevance to ours.
Stoke might be a bit cheaper, but they haven't had the success we have had recently to pay for.

If you're happy with the price, then pay it....if not don't, and based on our sales the vast majority are happy and don't look for every little thing to have a dig at.

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Re: end of physical tickets beckons

Post by Row x » Fri Mar 28, 2025 3:57 pm

bigdavethemaddog wrote:
Fri Mar 28, 2025 3:30 pm
no as i live outside the area so midweek games arent doable, i also struggle with modern technology so a QR code is a swear word to me
The Internet isn't though?

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Re: end of physical tickets beckons

Post by Bordeauxclaret » Fri Mar 28, 2025 4:01 pm

Most seem to be more expensive than ours, even after a 18 year freeze.

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Re: end of physical tickets beckons

Post by IanMcL » Sat Mar 29, 2025 11:08 am

bigdavethemaddog wrote:
Fri Mar 28, 2025 3:30 pm
no as i live outside the area so midweek games arent doable, i also struggle with modern technology so a QR code is a swear word to me
Not a great fan, however, a bit like plane tickers, nowadays, you get used to it. The only downside with football is that wifi tends to be impossible at the ground. I download at home abd take a screenshot. That is my double indemnity.

I am 71, 72cin June. We can do this.

Crypto currency? That's a different world. Count me out!
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Re: end of physical tickets beckons

Post by Row x » Sat Mar 29, 2025 4:11 pm

bigdavethemaddog wrote:
Fri Mar 28, 2025 3:30 pm
no as i live outside the area so midweek games arent doable, i also struggle with modern technology so a QR code is a swear word to me
But can create a profile on a message board
Post over 200 times
Quote others posts and highlight text ( something I haven't a clue how to do)
But can't use a simple qr code

I doubt it

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Re: end of physical tickets beckons

Post by Leon_C » Sat Mar 29, 2025 7:05 pm

Loyalclaret wrote:
Thu Mar 27, 2025 7:52 am
With my phone they never ask to handle it but they often take the season ticket card, assume they think it's faster with angle/hitting the barcode.
to revert to this.. we always scan our own - but the setup of the turnstiles/scanner/screen means that you would ordinarily assume that you needed to pass it to the operator unless you'd clicked that this was the case.

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Re: end of physical tickets beckons

Post by Bosscat » Sat Mar 29, 2025 7:41 pm

I have always scanned my own season card since the covid thingy ... no probs at all (touch wood) in the past 4 years.

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