Website ticketing error

[Athletico mtoto]

IMG_2790.png (222.05 KiB) Viewed 1348 times

Anyone else ever had this problem when
trying to log onto the ticketing option on
the club website app

[Row x]

IMG_2790.png
Anyone else ever had this problem when
trying to log onto the ticketing option on
the club website app

Normally get that if you're using a VPN or some dodgy WiFi

[Athletico mtoto]

I haven’t got a VPN and I am using the same wi fi I’ve
always had

[Leisure]

IMG_2790.png
Anyone else ever had this problem when
trying to log onto the ticketing option on
the club website app

Had this a couple of times this week.

[Athletico mtoto]

Ok thanks.
Sounds like it’s website error and not mine.

[ŽižkovClaret]

Ok thanks.
Sounds like it’s website error and not mine.

Its a TicketMaster thing. Try clearing your cache and deleting your browser history

[wilks_bfc]

I’ve been having that issue since trying for the Lazio tickets

Get the same issue on my phone and on a PC even clearing the cache & cookies

Who’s your ISP?

[Athletico mtoto]

I’m with sky for my ISP.
Cleared all my history. Still get the error

[Leisure]

I’m with sky for my ISP.
Cleared all my history. Still get the error

Try turning your phone off and on.

[Athletico mtoto]

It must be the Burnley fc app what is the problem.
I go through google onto the Burnley fc page and it works.

[dougcollins]

Normally get that if you're using a VPN or some dodgy WiFi

I'm not using either, and I got it.

Unless BT is dodgy WIFI.

[Leon_C]

I get that when I use my VPN.

Poor, from the actual ticketing platform (it's not actually BFC who provide the tech, of course).
Thousands of people will use VPNs - and this warning is just vague. It should, by default, point out that they don't support VPNs - if that is, indeed the case.

[Leisure]

I've reported the issue to the Club and am awaiting for a reply.

[wilks_bfc]

It must be the Burnley fc app what is the problem.
I go through google onto the Burnley fc page and it works.

Not the app.

I’ve tried going direct on a pc and it’s the same issue

I’m on TalkTalk so seams to be across a few ISPs

[dougcollins]

It's been going on for a while- since the day the Lazio tickets were released, at least.

[KellyClaret]

Can happen with certain extensions installed like ad blockers or privacy tools such as ones disabling WebRTC

[Tricky Trevor]

Are they being hammered for shirts and protecting the system?

[Passable]

I got the error on my PC with Chrome but it was fine with Edge.

[wilks_bfc]

I got the error on my PC with Chrome but it was fine with Edge.

And on the flip side, on my phone I get the error in Safari, but it works in Chrome

[wilks_bfc]

Now appears to be working on all platforms for me