2025/26: Tottenham Hotspur V Burnley – Ticket Information

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1989_claret
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by 1989_claret » Mon Jul 28, 2025 10:12 am

scouseclaret wrote:
Mon Jul 28, 2025 10:10 am
Went on just before 10am and it couldn’t/wouldn’t give me two seats together. Eventually managed to buy two separately bit reasonably close. Just keep trying if it tells you there are none available.
Thats what i was doing until they opened 117 and i went with the auto selection.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by ClaretTony » Mon Jul 28, 2025 10:12 am

Got four seats in my basket but won't allow me to assign them so can't purchase

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Claret Till I Die » Mon Jul 28, 2025 10:14 am

ClaretTony wrote:
Mon Jul 28, 2025 10:12 am
Got four seats in my basket but won't allow me to assign them so can't purchase
I used to have that trouble if buying anything apart from adult tickets. Had to ring up a few times

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by ClaretTony » Mon Jul 28, 2025 10:14 am

Got them - but what a complete joke this is

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by MrTopTier » Mon Jul 28, 2025 10:18 am

These will have sold out by 10.30.

Block 115 added.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by martintheaker » Mon Jul 28, 2025 10:20 am

Just spoken to ticket office, apparently one of the delays viewing then purchasing tickets is the number of people who have tickets in the basket but haven’t yet completed the transaction.

If people are having the same issue as Tony, then the system needs looking at urgently.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by RickyBobby » Mon Jul 28, 2025 10:22 am

1989_claret wrote:
Mon Jul 28, 2025 10:10 am
They had only opened 118 and 119 which went before 10am. They then only opened 117 so are doing a block at a time which is silly IMO as there is a lag between a block selling out and another opening.
If 2 blocks sold out before 10 it shows they must have sold a lot of memberships and there is no percentage cap on how many members can get any more.
I still think they took the smaller allocation on purpose to sell more memberships.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by MrTopTier » Mon Jul 28, 2025 10:22 am

:)
martintheaker wrote:
Mon Jul 28, 2025 10:20 am
Just spoken to ticket office, apparently one of the delays viewing then purchasing tickets is the number of people who have tickets in the basket but haven’t yet completed the transaction.

If people are having the same issue as Tony, then the system needs looking at urgently.
It’s like Oasis all over again :D

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Targetman » Mon Jul 28, 2025 10:27 am

RickyBobby wrote:
Mon Jul 28, 2025 10:22 am
If 2 blocks sold out before 10 it shows they must have sold a lot of memberships and there is no percentage cap on how many members can get any more.
I still think they took the smaller allocation on purpose to sell more memberships.

As far as I'm aware block 119 isnt in the away section??

There were still seats available in blocks 117 & 118 after 10am.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Newchurch Claret » Mon Jul 28, 2025 10:31 am

I sat rebooting the screen from about 9.30 and got in at 9.55 with no problem buying tickets (i.e. the system worked fine).

However, this “membership” tier is a joke. The fact that fans who’ve clearly spent years building up points travelling away to follow the team can be leapfrogged shows exactly what these clown Americans think of us.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by burnmark » Mon Jul 28, 2025 10:51 am

Not sure if it has been mentioned, but bought mine directly from the ticket office and they confirmed that each ticket will be sent to the individual email of the Clarets number used rather than all of them to the purchaser’s email.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Row x » Mon Jul 28, 2025 10:55 am

Newchurch Claret wrote:
Mon Jul 28, 2025 10:31 am
I sat rebooting the screen from about 9.30 and got in at 9.55 with no problem buying tickets (i.e. the system worked fine).

However, this “membership” tier is a joke. The fact that fans who’ve clearly spent years building up points travelling away to follow the team can be leapfrogged shows exactly what these clown Americans think of us.
I don't think it's years and years anymore

About 5 would do it if also a season ticket holder

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by MrTopTier » Mon Jul 28, 2025 11:00 am

168 left.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by gandhisflipflop » Mon Jul 28, 2025 11:03 am

MrTopTier wrote:
Mon Jul 28, 2025 11:00 am
168 left.
The club taking such a small amount is totally incompetent
Last edited by gandhisflipflop on Mon Jul 28, 2025 11:04 am, edited 1 time in total.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 11:03 am

MrTopTier wrote:
Mon Jul 28, 2025 11:00 am
168 left.
If that's true, why the hell didn't they take the full allocation?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by RickyBobby » Mon Jul 28, 2025 11:05 am

As I said above, to sell more memberships. Since a lot had gone even before 10am it obviously has worked for them.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 11:08 am

RickyBobby wrote:
Mon Jul 28, 2025 11:05 am
As I said above, to sell more memberships. Since a lot had gone even before 10am it obviously has worked for them.
How much is a membership fee? Do you pay for a ST on top of that?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by claretdj » Mon Jul 28, 2025 11:11 am

Another car crash decision by the club to take the lower allocation. :roll: Just waiting for season tickets to be sent to my old address again to top it off. :lol:

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by gandhisflipflop » Mon Jul 28, 2025 11:12 am

fidelcastro wrote:
Mon Jul 28, 2025 11:08 am
How much is a membership fee? Do you pay for a ST on top of that?
Thinks it’s 150 quid
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by RickyBobby » Mon Jul 28, 2025 11:13 am

fidelcastro wrote:
Mon Jul 28, 2025 11:08 am
How much is a membership fee? Do you pay for a ST on top of that?
£150 and you don’t need to be a season ticket holder. Just need to have the cash.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 11:15 am

RickyBobby wrote:
Mon Jul 28, 2025 11:13 am
£150 and you don’t need to be a season ticket holder. Just need to have the cash.
How many members do we currently have?

The benefits of being a ST holder aren't what they used to be.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by cav » Mon Jul 28, 2025 11:17 am

Taking the lower allocation coming back to bite us is it? Didn’t see that coming :roll: …Who’d they take their advice of the FAB?

Joke of a system getting tickets this morning, never had any issues before but making everyone jump through hoops now… stopping orders on the check-out page because dates of births weren’t up-to-date or missing from accounts? Had to go down the ticket office in the end to it sort out
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by burnleytom » Mon Jul 28, 2025 11:22 am

First time in a long time that I haven’t been able to get a ticket.

Absolutely ludicrous decision with the allocation. First game after the summer break, parents/kids off school, first game back in the top division and Saturday 3pm.

Beyond ridiculous given the potential extra cost in the worst case/highly unlikely scenario

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Row x » Mon Jul 28, 2025 11:27 am

burnleytom wrote:
Mon Jul 28, 2025 11:22 am
First time in a long time that I haven’t been able to get a ticket.

Absolutely ludicrous decision with the allocation. First game after the summer break, parents/kids off school, first game back in the top division and Saturday 3pm.

Beyond ridiculous given the potential extra cost in the worst case/highly unlikely scenario
Why can't you get a ticket?

I've just been onto the site and could still buy tickets

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Myk » Mon Jul 28, 2025 11:28 am

burnleytom wrote:
Mon Jul 28, 2025 11:22 am
First time in a long time that I haven’t been able to get a ticket.

Absolutely ludicrous decision with the allocation. First game after the summer break, parents/kids off school, first game back in the top division and Saturday 3pm.

Beyond ridiculous given the potential extra cost in the worst case/highly unlikely scenario
They’re still available ?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by knclaret » Mon Jul 28, 2025 11:44 am

It wouldn’t let me assign my wife’s senior ticket for an adult ticket. Had to call the ticket and eventually got through and they did it

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by MrTopTier » Mon Jul 28, 2025 11:47 am

Row x wrote:
Mon Jul 28, 2025 11:27 am
Why can't you get a ticket?

I've just been onto the site and could still buy tickets
Maybe he/she has got 2000 points
Isn’t a hospitality member or a general member.

Anyway 71 available

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by scouseclaret » Mon Jul 28, 2025 11:50 am

I imagine a fairly high proportion of “members” will live within fairly easy travel-distance to London - I.e. don’t want a season ticket but want to be able to get to a fair few away games, which makes the decision not to take a full allocation for this game all the more ludicrous.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 11:52 am

Nothing showing now as available.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 11:54 am

Targetman wrote:
Mon Jul 28, 2025 10:27 am
As far as I'm aware block 119 isnt in the away section??

There were still seats available in blocks 117 & 118 after 10am.
Yes it is.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Goddy » Mon Jul 28, 2025 11:56 am

Leisure wrote:
Mon Jul 28, 2025 11:52 am
Nothing showing now as available.
Well, that's annoying. I've got the 'Extra Member' thingyo in the hope of being able to get to a few away games (particularly in London which is much easier for me to get to than Turf Moor). Unless we start taking our full 10% (or whatever it is we can take) I doubt I'll get any tickets and I suspect there will be a lot of disgruntled people who are in the same position as me.

A bit fed up with this, tbh.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by The Shire Claret » Mon Jul 28, 2025 11:56 am

Gutted if we can’t get tickets tomorrow

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 11:57 am

Goddy wrote:
Mon Jul 28, 2025 11:56 am
Well, that's annoying. I've got the 'Extra Member' thingyo in the hope of being able to get to a few away games (particularly in London which is much easier for me to get to than Turf Moor). Unless we start taking our full 10% (or whatever it is we can take) I doubt I'll get any tickets and I suspect there will be a lot of disgruntled people who are in the same position as me.

A bit fed up with this, tbh.
It's 10% if a ground capacity is less than 30,000, otherwise the max is 3,000. (which we could have taken for Spurs!)
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by burnleytom » Mon Jul 28, 2025 11:58 am

Thanks. I couldn’t seem to get them, but replies were helpful.

Rant over allocation remains valid!

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by The Shire Claret » Mon Jul 28, 2025 11:59 am

Why wouldn’t they take the full allocation for the first game of the season ?

Bonkers
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 11:59 am

Leisure wrote:
Mon Jul 28, 2025 11:54 am
Yes it is.
Apologies, no 119 isn't part of the away allocation.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 12:00 pm

A few available now.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 12:02 pm

Leisure wrote:
Mon Jul 28, 2025 11:57 am
It's 10% if a ground capacity is less than 30,000, otherwise the max is 3,000. (which we could have taken for Spurs!)
How many people have more than 2000 points? If it's more than the 3000, then the decision to accept the lower allocation is even more bonkers.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by jrgbfc » Mon Jul 28, 2025 12:03 pm

More fine work from the club. Don't suppose there's any chance of anyone holding their hands up or being held accountable either. Just glad i didn't end up booking train tickets.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by ClaretTony » Mon Jul 28, 2025 12:11 pm

fidelcastro wrote:
Mon Jul 28, 2025 12:02 pm
How many people have more than 2000 points? If it's more than the 3000, then the decision to accept the lower allocation is even more bonkers.
The number with 2,000 or more will have gone up considerably this year - using mine as any example, I picked up 890 points during last season yet lost just 480. Next year there will be none to take off.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 12:13 pm

ClaretTony wrote:
Mon Jul 28, 2025 12:11 pm
The number with 2,000 or more will have gone up considerably this year - using mine as any example, I picked up 890 points during last season yet lost just 480. Next year there will be none to take off.
Absolutely clueless decision from the club.

Still, I suppose it's saved me a few bob!

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by ClaretTony » Mon Jul 28, 2025 12:15 pm

cav wrote:
Mon Jul 28, 2025 11:17 am
Taking the lower allocation coming back to bite us is it? Didn’t see that coming :roll: …Who’d they take their advice of the FAB?

Joke of a system getting tickets this morning, never had any issues before but making everyone jump through hoops now… stopping orders on the check-out page because dates of births weren’t up-to-date or missing from accounts? Had to go down the ticket office in the end to it sort out
This is one of the reasons I got involved with the ISA. And hopefully the club will engage with us and listen to us.

The number of people who have joined has been beyond expectation and the more that do, the stronger the ISA will become.

I’m happy to plug it too. Please consider joining. It’s only a fiver until the end of July next year.

https://www.burnleyfcisa.com/join-bfc-isa/
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Jmw » Mon Jul 28, 2025 12:19 pm

I enjoyed the podcast on the ISA but the main question for me which wasn’t asked (surprisingly) was what discussion / engagement has there been with the club? Has there been any indication they want to engage?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 12:21 pm

Jmw wrote:
Mon Jul 28, 2025 12:19 pm
I enjoyed the podcast on the ISA but the main question for me which wasn’t asked (surprisingly) was what discussion / engagement has there been with the club? Has there been any indication they want to engage?
Is Bobby Ball still there?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by jrgbfc » Mon Jul 28, 2025 12:22 pm

Definetely an issue that needs raising with the club. Whoever has made this decision obviously isn`t a football fan or understands how fans think.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by taio » Mon Jul 28, 2025 12:23 pm

ClaretTony wrote:
Mon Jul 28, 2025 12:15 pm
This is one of the reasons I got involved with the ISA. And hopefully the club will engage with us and listen to us.

The number of people who have joined has been beyond expectation and the more that do, the stronger the ISA will become.

I’m happy to plug it too. Please consider joining. It’s only a fiver until the end of July next year.

https://www.burnleyfcisa.com/join-bfc-isa/
Thanks - it's just prompted me to join. Hopefully the ISA can make a difference on influencing the ticketing arrangements - it's been appalling for far too long.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by fidelcastro » Mon Jul 28, 2025 12:24 pm

jrgbfc wrote:
Mon Jul 28, 2025 12:22 pm
Definetely an issue that needs raising with the club. Whoever has made this decision obviously isn`t a football fan or understands how fans think.
People are sacked for less.

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by cav » Mon Jul 28, 2025 12:26 pm

ClaretTony wrote:
Mon Jul 28, 2025 12:15 pm
This is one of the reasons I got involved with the ISA. And hopefully the club will engage with us and listen to us.

The number of people who have joined has been beyond expectation and the more that do, the stronger the ISA will become.

I’m happy to plug it too. Please consider joining. It’s only a fiver until the end of July next year.

https://www.burnleyfcisa.com/join-bfc-isa/
Saw this the other week, I forgot to sign up… I’ve joined now

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by NewClaret » Mon Jul 28, 2025 12:29 pm

Have to say, I’m quite shocked at the take up. I thought 2,100 would be enough in the height of summer, so how wrong was I!

Is there any prospect whatsoever of applying for the extra 900 or has that ship sailed?

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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information

Post by Leisure » Mon Jul 28, 2025 12:29 pm

A few more seats available.

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