2025/26: Tottenham Hotspur V Burnley – Ticket Information
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
This afternoon the woman at the ticket office said when I enquired yesterday
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
One of my group has just received the email with the ticket attached.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Mine arrived around midday and all others on the order I placed got the ticket direct to their emails.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
I have had an email from the club to say that they have been sent to the individual numbers
Not the group lead if you wanted them as a group
Not the group lead if you wanted them as a group
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
which is fine if the ticket office have the correct email address for the ticket holder.Burnleybabe wrote: ↑Wed Aug 13, 2025 1:42 pmI have had an email from the club to say that they have been sent to the individual numbers
Not the group lead if you wanted them as a group
Which in a couple of cases from my group they weren't
Luckily I have tracked them down and sorted it
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
This doesn't impact me, but it could be problematic for some.
I think the ticketing platform should ask the purchaser to confirm the email addresses for recipients prior to placing the order. Discovering that a registered email address is wrong/compromised 2 working days before the match doesn't leave much time to rectify.
I think the ticketing platform should ask the purchaser to confirm the email addresses for recipients prior to placing the order. Discovering that a registered email address is wrong/compromised 2 working days before the match doesn't leave much time to rectify.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
i’m after 2/3 tickets if anyone can help.
thanks
thanks
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
No extra time tonight! Pity! Pens.
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
They looked pretty knackered those last 10 mins though. Hot weather in Italy will have drained them. Flight back in the early hours of the morning. Not the best prep for a Sat afternoon game. Didn't see that much to be worried about.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
I hope we get a positive result after all this faffing and stress about tickets. Who would think trying to attend a football match would be so complicated and fraught with difficulty, and the powers that be reckon digital is progress!
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
I received three tickets yesterday to my email address.
Ticket 1 - mine
Ticket 2 - my brother's
Ticket 3 - my brother's again
Ticket 1 - mine
Ticket 2 - my brother's
Ticket 3 - my brother's again
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
The purchaser might not know the email addresses. I buy ours so they are all in my friends and family but that doesn't record the email addresses.Leon_C wrote: ↑Wed Aug 13, 2025 3:10 pmThis doesn't impact me, but it could be problematic for some.
I think the ticketing platform should ask the purchaser to confirm the email addresses for recipients prior to placing the order. Discovering that a registered email address is wrong/compromised 2 working days before the match doesn't leave much time to rectify.
The big problem here is waiting until three days before the game to send them out.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
I've got a single spare if anyone wants it, message me: gbwez at hotmail dot com
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
What a joke this digital ticket system is. I have no mobile phone to get my ticket, just a iPad. Been to the ticket office today. They say it’s the premier league which insists on this and I should go to Tottenham ticket office prior to the game and hopefully they can help me. Luckily I am going to London tomorrow to stay with relatives so will be hoping to sort my ticket out at Tottenham
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
I went in today and asked why they were sent out so late - I was told it is Premier League rules and also that we don't send them out, they are all done by the Premier League.Mickclaret wrote: ↑Thu Aug 14, 2025 4:55 pmWhat a joke this digital ticket system is. I have no mobile phone to get my ticket, just a iPad. Been to the ticket office today. They say it’s the premier league which insists on this and I should go to Tottenham ticket office prior to the game and hopefully they can help me. Luckily I am going to London tomorrow to stay with relatives so will be hoping to sort my ticket out at Tottenham
The Premier League have agreed that all tickets are to be digital by the 2026/27 season.
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
https://www.premierleague.com/en/news/4071456ClaretTony wrote: ↑Thu Aug 14, 2025 5:11 pmI went in today and asked why they were sent out so late - I was told it is Premier League rules and also that we don't send them out, they are all done by the Premier League.
The Premier League have agreed that all tickets are to be digital by the 2026/27 season.
"Will I have to use a Digital ticket?"
League rules will require clubs to ensure that Season Tickets and all Home and Away Match Tickets by default are made available as digital tickets. Clubs will retain some discretion to make some tickets available in other formats to supporters who have reasonable grounds to request them. This may include supporters who have a disability that makes the purchase or use of digital tickets challenging. Other examples include some group bookings, such as school or Club Community partners.
Clubs will consult with supporters’ representatives to develop suitable policies and exemptions.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Will have if still available?Oshkoshclaret wrote: ↑Thu Aug 14, 2025 9:29 amI've got a single spare if anyone wants it, message me: gbwez at hotmail dot com
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Desperate for an adult ticket for Spurs. Thought I had secured one on this message board a week ago,paid instantly but got strung along for a ticket that may not have existed. If anyone has one, please advise
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Really! How would the PL have all our ST holders email addresses and know who had purchased tickets? And they came from our TO email address.ClaretTony wrote: ↑Thu Aug 14, 2025 5:11 pmI went in today and asked why they were sent out so late - I was told it is Premier League rules and also that we don't send them out, they are all done by the Premier League.
The Premier League have agreed that all tickets are to be digital by the 2026/27 season.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Precisely - they come up with a different story every time someone comes in
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Yes - agreed. By confirm - I mean "verify" rather than type into the system.ClaretTony wrote: ↑Thu Aug 14, 2025 8:47 amThe purchaser might not know the email addresses. I buy ours so they are all in my friends and family but that doesn't record the email addresses.
The big problem here is waiting until three days before the game to send them out.
So, if I was purchasing 6 tickets for friends as well as myself - I would be shown either the full email for each, or a redacted version (eg l**.c***@provider.com) - enabling me to check - if I wished - that the person would have access to that address.
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
2 tickets still wanted if anybody can’t or isn’t able to travel.
I’m London based so travel not an issue. Can organise payment in Burnley.
I’m London based so travel not an issue. Can organise payment in Burnley.
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Just a guess, but perhaps the Premier League is trying to get a handle on who is using the tickets that are sold, in the first instance, to people registered with the club selling the tickets. Sending the digital tickets out late, perhaps, limits the opportunity for tickets to be sold on by the original purchaser. I think we all read how concerned many posters on this thread have been about the possibility of premium members buying tickets and selling them on, at a significant markup, to someone keen to attend Premier League games.
Hope everyone gets into the game, successfully, in 24 hours time. A new Premier League season will kick-off soon.
UTC
Hope everyone gets into the game, successfully, in 24 hours time. A new Premier League season will kick-off soon.
UTC
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
2 tickets still wanted if anybody can’t or isn’t able to travel.
I’m London based so travel not an issue.
07816829941
I’m London based so travel not an issue.
07816829941
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
2 tickets still wanted if anybody can’t or isn’t able to travel.
I’m London based so travel not an issue.
07816829941
I’m London based so travel not an issue.
07816829941
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Just come to download my ticket and realised that my son’s is nowhere to be seen. Checked his email address and nothing on his account either. Anyone got any advice on what to do? I’m just going to have to travel and hope Spurs TO can help me, I think. What an absolute shambles.
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
2 tickets still wanted for Spurs
if anybody can’t or isn’t able to travel.
I’m London based so travel not issue.
07816829941
if anybody can’t or isn’t able to travel.
I’m London based so travel not issue.
07816829941
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Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
Morning all
I’m looking for one adult ticket, I can go pretty late notice if one becomes available tomorrow morning. 07766341312
I’m looking for one adult ticket, I can go pretty late notice if one becomes available tomorrow morning. 07766341312
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
2 tickets still wanted for Spurs
if anybody can’t or isn’t able to travel.
I’m London based so travel not issue. Can meet outside away end. UTC
07816829941
if anybody can’t or isn’t able to travel.
I’m London based so travel not issue. Can meet outside away end. UTC
07816829941
Re: 2025/26: Tottenham Hotspur V Burnley – Ticket Information
What ticketing issues did anyone have today? Seemed to be quite a few irritate people at the away ticket office saying that their tickets wouldn't work as they had no QR code on them. Seemed to take the Ticket Office staff by surprise as they were only expecting a few collections.