Lazio tickets ...

[Steve-Harpers-perm]

Yes it’s an expensive day out for a friendly if you are taking a family on especially in the middle of the summer holidays.

[Papabendi]

A real opportunity to take kids on for this one lost for some because of the pricing. My brother, like me, is paying £10 for a senior season ticket holder but the cost for taking his 6-year-old grandson is £15 because he's not a season ticket holder and that's the concession price for non-season ticket holders.

For a child that age, it was £5 at Huddersfield and just £1 at Stoke.

Looks reasonable value to me. Opposition is a big step up for a start

[ClaretTony]

Looks reasonable value to me. Opposition is a big step up for a start

I knew it would to you.

[ChrisG]

A real opportunity to take kids on for this one lost for some because of the pricing. My brother, like me, is paying £10 for a senior season ticket holder but the cost for taking his 6-year-old grandson is £15 because he's not a season ticket holder and that's the concession price for non-season ticket holders.

For a child that age, it was £5 at Huddersfield and just £1 at Stoke.

Not entirely sure why they are so high, but it's been clearly reflecting in the ticket sales

[Alan Young]

Does anybody know how many tickets have been sold?

Pictured a pretty full ground when the fixture was announced but sounds like it will be anything but. Shame.

[Socrates]

It’s a massive pain in the arse trying to buy tickets.

I’ve tried to get four tickets online today but need membership numbers for everybody. Two of the people coming on don’t have them so I can’t get them tickets.

So I thought I’d nip to the ticket office in person to buy them. But it’s closed, they don’t open Wednesday apparently.

No other organisation makes it this difficult to give them your money.

[Leisure]

Does anybody know how many tickets have been sold?

Pictured a pretty full ground when the fixture was announced but sounds like it will be anything but. Shame.

Lazio have sold around 250.

[Roosterbooster]

A real opportunity to take kids on for this one lost for some because of the pricing. My brother, like me, is paying £10 for a senior season ticket holder but the cost for taking his 6-year-old grandson is £15 because he's not a season ticket holder and that's the concession price for non-season ticket holders.

For a child that age, it was £5 at Huddersfield and just £1 at Stoke.

I'd be interested to postulate how much less money we'd make if we'd charged £5 for adults and £1 for kids

[ClaretTony]

It’s a massive pain in the arse trying to buy tickets.

I’ve tried to get four tickets online today but need membership numbers for everybody. Two of the people coming on don’t have them so I can’t get them tickets.

So I thought I’d nip to the ticket office in person to buy them. But it’s closed, they don’t open Wednesday apparently.

No other organisation makes it this difficult to give them your money.

They close on Wednesdays to improve the customer service - I've not worked that one out yet. I was in the same situation as you but thought I'd be OK when it said four per Clarets Number but would only let me get one.

[ClaretTony]

I'd be interested to postulate how much less money we'd make if we'd charged £5 for adults and £1 for kids

Weirdly over priced sadly

[Papabendi]

Sunderland AFC v Rayo Vallecano (who i am
ashamed to say I've never heard of)

-£20 for an adult
-£15 for over 65.

Some reductions if you're a season ticket holder.

According to some on here Sunderland's approach is the way forward

[ŽižkovClaret]

NGL i'm not sure i'd be in a rush to encourage someone to take their kids to this one, after our Hannover experience....

Not sure pricing is the key cause of the lack of interest

[jrgbfc]

Was much easier when you could just rock up and pay at the turnstile for games like this.

[nil_desperandum]

Just booked onine.
So to be clear:
There's no way you can print at home??
Not going to be very easy for me to get there before 2.30 to get club to print ticket, so either I'll have to go down first thing in the morning to get my ticket printed or turn up at about 2.50 and most likely miss the kick-off.
Never had this problem before

[Darnhill Claret]

Well, I still haven't received my ticket via email as promised, so they will have to sort me with one at the ticket office tomorrow, although I have had 3 emails asking me to get a ticket, including the latest one saying I can get a ticket at the ticket office.
I'll be there at 1.00pm tomorrow. Fingers crossed.

[Leisure]

Just booked onine.
So to be clear:
There's no way you can print at home??
Not going to be very easy for me to get there before 2.30 to get club to print ticket, so either I'll have to go down first thing in the morning to get my ticket printed or turn up at about 2.50 and most likely miss the kick-off.
Never had this problem before

Don't think print at home is an option. Did your email confirmation not contain a download option right at the end of it?

[wilks_bfc]

This is the email confirmation I received for the 3 tickets I ordered

Each ticket had the option to download to phone, and I then forwarded those tickets on to the other people going

[nil_desperandum]

Don't think print at home is an option. Did your email confirmation not contain a download option right at the end of it?

Yes I have downloaded it but you can’t print that can you?

[wilks_bfc]

Yes I have downloaded it but you can’t print that can you?

Why do you need to print it?

Use the ticket you’ve downloaded to your phone by scanning the QR code

[Oppycat]

I have the message “your QR code will be available soon” on my tickets, but surely I should have the QR code by now? I never got an email confirmation, the “tickets” without barcode just appeared in my wallet?

[nil_desperandum]

Why do you need to print it?

Use the ticket you’ve downloaded to your phone by scanning the QR code

Why assume everyone has a smartphone?

[wadeswondergoal]

Why assume everyone has a smartphone?

It would be a reasonable assumption that someone who is capable of receiving emails and posting on here would be able to access a smart phone.

[Row x]

Why assume everyone has a smartphone?

Well over 90% of the adult population has one, so it's not a wild assumption to make
What's the ticket been downloaded to?

[wilks_bfc]

Why assume everyone has a smartphone?

I assumed you had a smartphone as you said you download the ticket

If you don’t have a printer to print it I’m not sure why you’d have downloaded it in the first place then

[nil_desperandum]

Well over 90% of the adult population has one, so it's not a wild assumption to make
What's the ticket been downloaded to?

That's really not the point though is it?
There are many reasons why someone may either choose not to have one, or not happen to have one at a given time.
If 10% of adults don't have one then that could be upwards of 1,000 attendees at Turf Moor. Also one would also assume that there will be a lot of under 11s at this game, and a large proportion of them won't have a smartphone.
Apparently 28% of over 75s don't have a smartphone, add to that children, so it is quite a stretch to assume - as you have - that the overwhelming majority have one.

[nil_desperandum]

I assumed you had a smartphone as you said you download the ticket

If you don’t have a printer to print it I’m not sure why you’d have downloaded it in the first place then

I shouldn't have to answer to you, but, as you ask, as for some other events, (including some away games) I get someone else to download it, and then they can email it to me for printing. Seemingly, you can't download a printable ticket for this game though.

[wilks_bfc]

I shouldn't have to answer to you, but, as you ask, as for some other events, (including some away games) I get someone else to download it, and then they can email it to me for printing. Seemingly, you can't download a printable ticket for this game though.

I wasn’t asking you to answer to me, I was trying to fully understand what your issue was and maybe suggest a solution

What is it you’ve downloaded to your PC) I’m taking a risk here in assuming it’s to a PC)

If it’s a QR code that should still be printable

[Row x]

That's really not the point though is it?
There are many reasons why someone may either choose not to have one, or not happen to have one at a given time.
If 10% of adults don't have one then that could be upwards of 1,000 attendees at Turf Moor. Also one would also assume that there will be a lot of under 11s at this game, and a large proportion of them won't have a smartphone.
Apparently 28% of over 75s don't have a smartphone, add to that children, so it is quite a stretch to assume - as you have - that the overwhelming majority have one.

I think the actual figure is 98%
I'll assume you're over 11
And if you're under 75 it was still a safe assumption for the poster to have made.
Anyway...enjoy the game

[ecc]

My God it all sounds so damn complicated. You've got to be keen to go to football these days (and I'm not talking about the cost...).

[nil_desperandum]

I wasn’t asking you to answer to me, I was trying to fully understand what your issue was and maybe suggest a solution

What is it you’ve downloaded to your PC) I’m taking a risk here in assuming it’s to a PC)

If it’s a QR code that should still be printable

Hi,
I take your point about the QR code.
I've thought about printing from a screenshot on tablet, but this may not be the same as a paper ticket from ticket office so I'm not going to risk it.
Hoping that it will be ok on my son's smartphone. He can go through then pass his phone back to me to rescan. Otherwise I go to ticket office as it says on the email.
My basic point, however, is that I've never come across a scenario before where there isn't the option to self-print. There is still a need for this for a significant minority of people.

[dvalley69]

It would be a reasonable assumption that someone who is capable of receiving emails and posting on here would be able to access a smart phone.

What's that got to do with it? He probably just has a laptop. I have a smartphone but don't use emails on it. Only use a laptop for that.