Sky help
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Sky help
I wonder if any of you can help me? I'm considering leaving Virgin for Sky. I currently pay just over £100 for full Broadband and TV/Phone but no sports or movies. I also have multiroom.
I've looked at Sky and Sky Glass and it looks like I can get the similar package for around 60/70.
Does anyone have Sky Glass? Is it worth it over normal Sky?
I presume I would need a BT line and rental?
I've looked at Sky and Sky Glass and it looks like I can get the similar package for around 60/70.
Does anyone have Sky Glass? Is it worth it over normal Sky?
I presume I would need a BT line and rental?
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Re: Sky help
Personally I would not go for Sky Glass but opt for Sky Q. The Glass TV's don't have an inbuilt tuner and so if you leave Sky in the future you will need a freeview box in order to get the basic channels.
Also, Q records directly to the box rather than storing in the cloud...just my two penneth.....but I am sticking with Q for now.....
Also, Q records directly to the box rather than storing in the cloud...just my two penneth.....but I am sticking with Q for now.....
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Re: Sky help
and that from the horse's mouth Somethingfishy - our resident Sky manClaretDiver wrote: ↑Fri Jan 21, 2022 7:51 pmPersonally I would not go for Sky Glass but opt for Sky Q. The Glass TV's don't have an inbuilt tuner and so if you leave Sky in the future you will need a freeview box in order to get the basic channels.
Also, Q records directly to the box rather than storing in the cloud...just my two penneth.....but I am sticking with Q for now.....
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Re: Sky help
Only for 3 more weeks!! Pastures new acoming!ClaretTony wrote: ↑Fri Jan 21, 2022 8:00 pmand that from the horse's mouth Somethingfishy - our resident Sky man
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Re: Sky help
That's bad news for us all but all the best wherever you are going
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Re: Sky help
Joining the ambulance service mate! Patient Transport to start with......ClaretTony wrote: ↑Fri Jan 21, 2022 8:07 pmThat's bad news for us all but all the best wherever you are going
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Re: Sky help
Cheers for that. I was leaning towards SkyQ . I too wondered how it would work if I ever left Sky. Bit too gimmicky at the moment for me too.Does it require a BT line?ClaretDiver wrote: ↑Fri Jan 21, 2022 7:51 pmPersonally I would not go for Sky Glass but opt for Sky Q. The Glass TV's don't have an inbuilt tuner and so if you leave Sky in the future you will need a freeview box in order to get the basic channels.
Also, Q records directly to the box rather than storing in the cloud...just my two penneth.....but I am sticking with Q for now.....
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Re: Sky help
Q still needs a BB connection in order to get the on demand content. Doesn't have to be BT and you can talk to Sky about their triple play with is TV. BB and talk....your switch from Virgin will not be as seamless as if you were moving from another OpenReach provider but Sky can provide the line as well. Also, depending upon your location you may be able to get Fibre to the Premises, thus you don't need a physical landline, you use VOIPSomethingfishy wrote: ↑Fri Jan 21, 2022 8:11 pmCheers for that. I was leaning towards SkyQ . I too wondered how it would work if I ever left Sky. Bit too gimmicky at the moment for me too.Does it require a BT line?
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Re: Sky help
Agree with what was said above - I wouldn’t go for Sky Glass.
I currently pay £110 per month (should really try and get it down to be honest) I get sports, movies, Netflix, internet and my phone (8Gb of data).
I currently pay £110 per month (should really try and get it down to be honest) I get sports, movies, Netflix, internet and my phone (8Gb of data).
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Re: Sky help
You defo need to call them.....does that include a handset or SIMO for your mobile?Jambounchained wrote: ↑Fri Jan 21, 2022 8:21 pmAgree with what was said above - I wouldn’t go for Sky Glass.
I currently pay £110 per month (should really try and get it down to be honest) I get sports, movies, Netflix, internet and my phone (8Gb of data).
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Re: Sky help
If it's mental health you might meet most of the posters on hereClaretDiver wrote: ↑Fri Jan 21, 2022 8:10 pmJoining the ambulance service mate! Patient Transport to start with......
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Re: Sky help
I am in the North East so it'd probably be Newcastle fans lol!Andreshotboots wrote: ↑Fri Jan 21, 2022 8:47 pmIf it's mental health you might meet most of the posters on here![]()
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Re: Sky help
A slightly different package to Jambo (we have TV, SKY Sports, Netflix, Fibre and a never used Landline) and pay £100.ClaretDiver wrote: ↑Fri Jan 21, 2022 8:25 pmYou defo need to call them.....does that include a handset or SIMO for your mobile?
Is that about reasonable or should we be getting it for less?
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Re: Sky help
As some of the lads know I work on mobile now but I would reckon that should be about £80 without multi room....make sure you are not paying for a calls package on your landline, Sky don't charge landline separate now unlike BT, it's bundled...
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Re: Sky help
I recently (November) did the merry dance with Sky. Got the signature TV package, Netflix, Sky Sports, HD pack, and fibre broadband. £70 per month.
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Re: Sky help
Iptv £65 for the year, £40 a month on virgin Internet.
Re: Sky help
If that's the case, Virgin have had your pants down.Somethingfishy wrote: ↑Fri Jan 21, 2022 6:49 pm. I currently pay just over £100 for full Broadband and TV/Phone but no sports or movies. I also have multiroom.
Look up my Sky v Virgin thread from October (ish).
I had their ultimate package which was superfast BB, a million channels, anytime landline, all Sky Sports, BT Sport, SKY movies, all in HD, multi-room, plus an unlimited sim card, for £99 pm.
I left it till 2 weeks before the end of the contract and got EXACTLY the same deal for £94 pm. Only difference is I pay £70pm to Virgin and £24pm to O2. (They obv have some kind of symbiotic deal with O2)
Wait till your contract''s nearly up (last month), phone to say you're not renewing, ask to go on their "month's notice" list and you'll get put through to "retentions dept". Then you'll get a proper deal.
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Re: Sky help
62pm mine currently hsve sky q multiroom and everything except sky movies
Re: Sky help
You got BT Sport and an unlimited SIM?
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Re: Sky help
I have taken my sports and movies off..before that it was £155! I've just looked and it's £115 now. Like you say I think they are taking me for a ride and why I am looking towards Sky to reset my costs by being a new customer...although I was a customer in the past.alf_resco wrote: ↑Fri Jan 21, 2022 11:04 pmIf that's the case, Virgin have had your pants down.
Look up my Sky v Virgin thread from October (ish).
I had their ultimate package which was superfast BB, a million channels, anytime landline, all Sky Sports, BT Sport, SKY movies, all in HD, multi-room, plus an unlimited sim card, for £99 pm.
I left it till 2 weeks before the end of the contract and got EXACTLY the same deal for £94 pm. Only difference is I pay £70pm to Virgin and £24pm to O2. (They obv have some kind of symbiotic deal with O2)
Wait till your contract''s nearly up (last month), phone to say you're not renewing, ask to go on their "month's notice" list and you'll get put through to "retentions dept". Then you'll get a proper deal.
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Re: Sky help
£155? I’ve owned cars worth lessSomethingfishy wrote: ↑Fri Jan 21, 2022 11:50 pmI have taken my sports and movies off..before that it was £155! I've just looked and it's £115 now. Like you say I think they are taking me for a ride and why I am looking towards Sky to reset my costs by being a new customer...although I was a customer in the past.
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Re: Sky help
I currently pay 55 for Signature, sports, movies, Netflix, ultra hd, Q with multiroom. Then 21 for super fast fibre with talktalk.
I ring both companies up when my deal ends to drive the best deal, I give 30 days notice to end my contract if I need to.
I ring both companies up when my deal ends to drive the best deal, I give 30 days notice to end my contract if I need to.
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Re: Sky help
Claretdiver: my mum has sky q with the extra box. She has bt internet. Her q box in the bedroom keeps disconnecting. Sky say equipment working, bt say sky and bt dont always work together. Bt are sending out a new modem.
Ive the same set up but have no problems.
Any advice?
Ive the same set up but have no problems.
Any advice?
Re: Sky help
Why do these companies keep flogging landlines? Does anyone use them? Surely it’s a waste of time, money and resources?
Is there a genuine reason?
It must be 15 years since I had a landline.
Is there a genuine reason?
It must be 15 years since I had a landline.
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Re: Sky help
Is this thread about divine intervention
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Re: Sky help
There are safeguarding issues in some cases and in others there are issues in providing other equivalents for broadband. For example, one of the questions that Sky ask when selling broadband is that if a customer loses power/internet do they have another way of contacting the emergency services such as a mobile phone with a good signal. It's a duty of care....
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Re: Sky help
This is a common issue when using third party providers with Q multiroom. The new router will hopefully solve the problem. In many cases customers who have this issue have legacy equipment that needs updating.steve1264b wrote: ↑Sat Jan 22, 2022 8:04 amClaretdiver: my mum has sky q with the extra box. She has bt internet. Her q box in the bedroom keeps disconnecting. Sky say equipment working, bt say sky and bt dont always work together. Bt are sending out a new modem.
Ive the same set up but have no problems.
Any advice?
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Re: Sky help
By disconnecting do you mean losing internet? My extra box is temperamental in the bedroom but it’s a distance from master box problem. I get an on screen message to buy sky’s signal booster. As we rarely use it in the bedroom and it works perfectly in every other room we haven’t bothered so can’t advice as to its effectiveness.steve1264b wrote: ↑Sat Jan 22, 2022 8:04 amClaretdiver: my mum has sky q with the extra box. She has bt internet. Her q box in the bedroom keeps disconnecting. Sky say equipment working, bt say sky and bt dont always work together. Bt are sending out a new modem.
Ive the same set up but have no problems.
Any advice?
Re: Sky help
Just been on the phone to SKY and managed to negotiate my current package down from £110 pm to £59 pm with a free SKY Q box and superfast broadband thrown in for 18 months.


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Re: Sky help
So they talked you into staying with them for another 18 months having already ****** you over for however long up until now?
Re: Sky help
Yes, good innittarkys_ears wrote: ↑Sat Jan 22, 2022 2:23 pmSo they talked you into staying with them for another 18 months having already ****** you over for however long up until now?
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Re: Sky help
Sounds like a great result to me - getting a service you want for much less than you’ve previously paid.
This banging on about paying three buttons and a used crayon each year for IPTV makes me laugh. All seems to be too much fannying around to me, unless I’m missing some great service that actually does deliver 4K tv with no lag at all.
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Re: Sky help
It’s not as much fancying around as it use to be when it was all kodi based - most are basically download an app to firestick and log in.DCWat wrote: ↑Sat Jan 22, 2022 2:46 pmSounds like a great result to me - getting a service you want for much less than you’ve previously paid.
This banging on about paying three buttons and a used crayon each year for IPTV makes me laugh. All seems to be too much fannying around to me, unless I’m missing some great service that actually does deliver 4K tv with no lag at all.
I use it mainly for the sport but do have access to all the other channels but we do use Sky for those
Yes it can go down on occasions (the Everton Villa game I just watched went off but was back on within a few mins) and I’m currently watching the Leeds Newcastle game
For what I pay for it and what use I get out of it I can’t complain
Re: Sky help
Which do you use, Wilks (if you can post it)?wilks_bfc wrote: ↑Sat Jan 22, 2022 3:08 pmIt’s not as much fancying around as it use to be when it was all kodi based - most are basically download an app to firestick and log in.
I use it mainly for the sport but do have access to all the other channels but we do use Sky for those
Yes it can go down on occasions (the Everton Villa game I just watched went off but was back on within a few mins) and I’m currently watching the Leeds Newcastle game
For what I pay for it and what use I get out of it I can’t complain
I’d happily use one for the non-televised games if it was easy enough to use, but certainly not to replace SKY etc.
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Re: Sky help
That’s how we use it
There is a fb page but mostly done via Telegram but not sure how to send you the link here
Do you use Twitter? Message me on there - it’s same name
Re: Sky help
If you are happy with the service from Virgin then see what they can offer.Somethingfishy wrote: ↑Fri Jan 21, 2022 6:49 pmI wonder if any of you can help me? I'm considering leaving Virgin for Sky. I currently pay just over £100 for full Broadband and TV/Phone but no sports or movies. I also have multiroom.
I've looked at Sky and Sky Glass and it looks like I can get the similar package for around 60/70.
Does anyone have Sky Glass? Is it worth it over normal Sky?
I presume I would need a BT line and rental?
A family friend ( this was only last week ) was paying £117 for phone, broadband and TV and was not happy with the price although they had been with virgin since day dot basically. They contacted BT to see what they could offer and was quoted £77 for a similar package.
Family friend contacted Virgin to give the 30 days notice and explained she was leaving due to price. They asked what BT were offering and she told them .......... Virgin replied we will give you same package as now + Sports for £55.
She ended up staying with Virgin on a 18 month contract.
Might be worth a phone call but do a comparison first.
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Re: Sky help
When I worked on the TV/BB side of Sky, the majority of customers I had to deal with were customers who had let their contracts lapse hence all the in-contract offers had ended.....multiple customers had been paying over the odds for months because of apathy....once they called up they got a better deal!tarkys_ears wrote: ↑Sat Jan 22, 2022 2:23 pmSo they talked you into staying with them for another 18 months having already ****** you over for however long up until now?
Re: Sky help
IPTV is useful for watching Burnley away games live if you are not attending. It’s just like being in Tenerife or Spain with Bein TV.
Only thing is, just like abroad the stream is one minute behind the actual time so don’t have any alerts set up on betting sites etc. I bought it purely for watching BFC, and will be watching it tomorrow as logistically I cannot attend the Arsenal game.