Loyalty Points change

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IanMcL
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Re: Loyalty Points change

Post by IanMcL » Wed Jul 12, 2023 2:10 pm

2300 down from a tad under 6000.

wilks_bfc
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Re: Loyalty Points change

Post by wilks_bfc » Wed Jul 12, 2023 2:12 pm

wilks_bfc wrote:
Wed Jul 12, 2023 1:14 pm
Mine still showing as 9010
Mine have now gone to 2020

Nephew has gone from 1850 to 1500

I know they said it was going to exclude the STH for the Covid season but don’t understand how that works?

Was that season already in the original points total?

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 2:12 pm

Down from over 13,000 to 2,830.

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Re: Loyalty Points change

Post by gandhisflipflop » Wed Jul 12, 2023 2:17 pm

1690. Sounds about right

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 2:20 pm

wilks_bfc wrote:
Wed Jul 12, 2023 2:12 pm
Mine have now gone to 2020

Nephew has gone from 1850 to 1500

I know they said it was going to exclude the STH for the Covid season but don’t understand how that works?

Was that season already in the original points total?
We didn't get any points for that season because there were none. If you bought your season ticket and left the money in, it was carried forward to 2021/22. So you got your points once.

Casper2
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Re: Loyalty Points change

Post by Casper2 » Wed Jul 12, 2023 2:22 pm

I enquired over week ago what had happened to my loyalty points and have heard nothing

Granny WeatherWax
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Re: Loyalty Points change

Post by Granny WeatherWax » Wed Jul 12, 2023 2:23 pm

2740

claretonthecoast1882
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Re: Loyalty Points change

Post by claretonthecoast1882 » Wed Jul 12, 2023 2:25 pm

2680

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Re: Loyalty Points change

Post by Rick_Muller » Wed Jul 12, 2023 2:25 pm

Granny WeatherWax wrote:
Wed Jul 12, 2023 2:23 pm
2740
wow - that equates to 99 additional games if my calculation is right :)

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Re: Loyalty Points change

Post by Granny WeatherWax » Wed Jul 12, 2023 2:27 pm

Rick_Muller wrote:
Wed Jul 12, 2023 2:25 pm
wow - that equates to 99 additional games if my calculation is right :)
Sounds about right :D
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Big Vinny K
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Re: Loyalty Points change

Post by Big Vinny K » Wed Jul 12, 2023 2:28 pm

Casper2 wrote:
Wed Jul 12, 2023 2:22 pm
I enquired over week ago what had happened to my loyalty points and have heard nothing
You just need to check them online
They are unlikely to respond to individual enquiries when 20,000 people are in the same boat.
They have already issued a statement as to what is happening and why.

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Re: Loyalty Points change

Post by burnmark » Wed Jul 12, 2023 2:30 pm

Gone down to 2270. I’d roughly worked out I’d be down to 1800 previously so pretty pleased with that!

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Re: Loyalty Points change

Post by Leisure » Wed Jul 12, 2023 2:31 pm

wilks_bfc wrote:
Wed Jul 12, 2023 2:12 pm
Mine have now gone to 2020

Nephew has gone from 1850 to 1500

I know they said it was going to exclude the STH for the Covid season but don’t understand how that works?

Was that season already in the original points total?
1750 (5 X 350, which includes 23/24) is the maximum ST points that anyone can get.

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 2:33 pm

Rick_Muller wrote:
Wed Jul 12, 2023 2:25 pm
wow - that equates to 99 additional games if my calculation is right :)
That's the maximum I think including all away league games and all FA Cup, League Cup and Europa League home and away.

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Re: Loyalty Points change

Post by 123EasyasBFC » Wed Jul 12, 2023 2:40 pm

Down from 9k to 2k, suppose only got myself to blame for not being able to go to as many away games anymore due to having kids

Claret Till I Die
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Re: Loyalty Points change

Post by Claret Till I Die » Wed Jul 12, 2023 2:41 pm

gandhisflipflop wrote:
Wed Jul 12, 2023 2:17 pm
1690. Sounds about right
Apt for today

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Re: Loyalty Points change

Post by jedi_master » Wed Jul 12, 2023 2:44 pm

2090, sounds about right for me.

Odd that my Dad has 10 more considering we've done exactly the same games - except I have done 3 more away's (I think) in the period in question than him.

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Re: Loyalty Points change

Post by Granny WeatherWax » Wed Jul 12, 2023 2:47 pm

ClaretTony wrote:
Wed Jul 12, 2023 2:33 pm
That's the maximum I think including all away league games and all FA Cup, League Cup and Europa League home and away.
I didn’t do all those 99 games missed a handful including Everton away when it was 50 points. That’s probably why you’ve slightly more than me.

Wonder what the sales bands are going to be.

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Re: Loyalty Points change

Post by wilks_bfc » Wed Jul 12, 2023 2:58 pm

Leisure wrote:
Wed Jul 12, 2023 2:31 pm
1750 (5 X 350, which includes 23/24) is the maximum ST points that anyone can get.
I’m sure his first ST was 2019/20 so he should have at least that, plus the cup & away games he’s been too

I’ll have to check with his dad when he got his first

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 2:59 pm

Granny WeatherWax wrote:
Wed Jul 12, 2023 2:47 pm
I didn’t do all those 99 games missed a handful including Everton away when it was 50 points. That’s probably why you’ve slightly more than me.

Wonder what the sales bands are going to be.
I'd forgotten the 50 point Everton game

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Re: Loyalty Points change

Post by Leisure » Wed Jul 12, 2023 3:07 pm

wilks_bfc wrote:
Wed Jul 12, 2023 2:58 pm
I’m sure his first ST was 2019/20 so he should have at least that, plus the cup & away games he’s been too

I’ll have to check with his dad when he got his first
1st ST being counted is 2018/19. So he could only get 1400.

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Re: Loyalty Points change

Post by Leisure » Wed Jul 12, 2023 3:08 pm

ClaretTony wrote:
Wed Jul 12, 2023 2:59 pm
I'd forgotten the 50 point Everton game
Was there also 50 for 1 of the European games?

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 3:09 pm

Leisure wrote:
Wed Jul 12, 2023 3:08 pm
Was there also 50 for 1 of the European games?
you're the ticketing guru - you shouldn't be asking me? :D :D :D
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1989_claret
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Re: Loyalty Points change

Post by 1989_claret » Wed Jul 12, 2023 3:10 pm

11,580 down to 2,500.

IanMcL
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Re: Loyalty Points change

Post by IanMcL » Wed Jul 12, 2023 3:13 pm

Pleased to be in the upper echelons now, with all the season tickets and a decent away score.

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Re: Loyalty Points change

Post by wilks_bfc » Wed Jul 12, 2023 3:13 pm

Leisure wrote:
Wed Jul 12, 2023 3:07 pm
1st ST being counted is 2018/19. So he could only get 1400.
Sorry, thought you said 5 seasons back included the 2023/24 season which would be from 2019/20

If first season being counted is 2018/19 then that’s 6 seasons

2018/19
2019/20
2020/21
2021/22
2022/23
2023/24

Is it 5 “seasons” being counted or 5 “season tickets” accounting for the Covid season?

(Maybe I shouldn’t be doing this whilst trying to sort data extract for work 😂)

1989_claret
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Re: Loyalty Points change

Post by 1989_claret » Wed Jul 12, 2023 3:14 pm

1989_claret wrote:
Wed Jul 12, 2023 3:10 pm
11,580 down to 2,500.
Me 11,580 down to 2,500.
My old man 10,960 down to 2,490.

Selfishly hope the first priority period isn’t 2,500 as he’ll have narrowly missed out :(

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Re: Loyalty Points change

Post by Quickenthetempo » Wed Jul 12, 2023 3:14 pm

Leisure wrote:
Wed Jul 12, 2023 3:08 pm
Was there also 50 for 1 of the European games?
Olympiakos at home if you downloaded to your ST card by the Friday.

Sadly I was still in Athens getting 10 points for a costly trip so missed out

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Re: Loyalty Points change

Post by my_colls » Wed Jul 12, 2023 3:14 pm

My purchase history doesn't show tickets ordered through supporters club, are they likely to be included in my (2100) points please?
If not will there be a remediation process?
Thanks

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Re: Loyalty Points change

Post by Quickenthetempo » Wed Jul 12, 2023 3:17 pm

1989_claret wrote:
Wed Jul 12, 2023 3:14 pm
Me 11,580 down to 2,500.
My old man 10,960 down to 2,490.

Selfishly hope the first priority period isn’t 2,500 as he’ll have narrowly missed out :(
Just buy the cheapest kids ticket on that number for a cheap home game. 10 points straight on.
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IanMcL
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Re: Loyalty Points change

Post by IanMcL » Wed Jul 12, 2023 5:01 pm

ClaretTony wrote:
Wed Jul 12, 2023 2:12 pm
Down from over 13,000 to 2,830.
That is a good total! Earned. Guaranteed ticket!

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Re: Loyalty Points change

Post by ClaretTony » Wed Jul 12, 2023 5:22 pm

IanMcL wrote:
Wed Jul 12, 2023 5:01 pm
That is a good total! Earned. Guaranteed ticket!
I wouldn't have thought there was a guarantee. With all the ones I had last season I missed on one and was very close to missing another.

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Re: Loyalty Points change

Post by bobinho » Wed Jul 12, 2023 6:06 pm

2790….🤔🤔 more than I thought I’d have.

Casper2
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Re: Loyalty Points change

Post by Casper2 » Wed Jul 12, 2023 6:25 pm

Big Vinny K wrote:
Wed Jul 12, 2023 2:28 pm
You just need to check them online
They are unlikely to respond to individual enquiries when 20,000 people are in the same boat.
They have already issued a statement as to what is happening and why.
I did check them online and I haven’t got any now 🤷‍♂️

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Re: Loyalty Points change

Post by Leisure » Wed Jul 12, 2023 7:08 pm

bobinho wrote:
Wed Jul 12, 2023 6:06 pm
2790….🤔🤔 more than I thought I’d have.
and you've only been to 6 away games! ;)

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Re: Loyalty Points change

Post by Goalposts » Wed Jul 12, 2023 7:54 pm

Down from nearly 9000 to 1950… :cry:

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Re: Loyalty Points change

Post by bobinho » Wed Jul 12, 2023 7:57 pm

Leisure wrote:
Wed Jul 12, 2023 7:08 pm
and you've only been to 6 away games! ;)
😳😡🤣🤣😉😉

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Re: Loyalty Points change

Post by bobinho » Wed Jul 12, 2023 7:58 pm

Saving up Pete…. Daughters getting wed and apparently it’s not gonna cost me owt…🤔🤔🤣
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Re: Loyalty Points change

Post by AGENT_CLARET » Wed Jul 12, 2023 7:58 pm

Goalposts wrote:
Wed Jul 12, 2023 7:54 pm
Down from nearly 9000 to 1950… :cry:
You should of gone to more away game'over the last 5 seasons then :lol:

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Re: Loyalty Points change

Post by Jimmymaccer » Thu Jul 13, 2023 5:22 am

It’ll be interesting to see how tickets are released ie what point levels.

No issues with regulars having priority etc - we’ve gone from 9k to 2100. Probably do 7/10 aways a season…….

With the Luton game likely to be moved, I guess Forest on a Monday eve will be the first one under the new points system……..

As an aside tho, unless you can choose seats when buying tickets I’ve found that being in the first batch has often given us the worst seats (back row watching planes fly by at Newcastle, Man City back row, top tier so watched it on Sky Sports….Liverpool under that soddin roof, and even Man U in the cup…..)……lucky enough to be there tho I guess!!

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Re: Loyalty Points change

Post by Jjjack » Thu Jul 13, 2023 7:32 am

Jimmymaccer wrote:
Thu Jul 13, 2023 5:22 am
It’ll be interesting to see how tickets are released ie what point levels.

No issues with regulars having priority etc - we’ve gone from 9k to 2100. Probably do 7/10 aways a season…….

With the Luton game likely to be moved, I guess Forest on a Monday eve will be the first one under the new points system……..

As an aside tho, unless you can choose seats when buying tickets I’ve found that being in the first batch has often given us the worst seats (back row watching planes fly by at Newcastle, Man City back row, top tier so watched it on Sky Sports….Liverpool under that soddin roof, and even Man U in the cup…..)……lucky enough to be there tho I guess!!
You've been able to choose your seats last season. Only match I never chose for was Luton because I just wanted to get it done and we ended up on the 4th row.
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aggi
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Re: Loyalty Points change

Post by aggi » Thu Jul 13, 2023 7:36 am

Will points earned this season be added on as it goes along or will they just be added in total at the end of the season?

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Re: Loyalty Points change

Post by Leisure » Thu Jul 13, 2023 7:47 am

aggi wrote:
Thu Jul 13, 2023 7:36 am
Will points earned this season be added on as it goes along or will they just be added in total at the end of the season?
They'll be added as the season goes along and then at the end of the season you'll lose your points from 2918/19.

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Re: Loyalty Points change

Post by Leisure » Thu Jul 13, 2023 7:47 am

Jjjack wrote:
Thu Jul 13, 2023 7:32 am
You've been able to choose your seats last season. Only match I never chose for was Luton because I just wanted to get it done and we ended up on the 4th row.
They were unreserved for Luton.
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Re: Loyalty Points change

Post by ClaretTony » Thu Jul 13, 2023 9:06 am

Jjjack wrote:
Thu Jul 13, 2023 7:32 am
You've been able to choose your seats last season. Only match I never chose for was Luton because I just wanted to get it done and we ended up on the 4th row.
There was no seating at Luton - it was all unreserved
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Re: Loyalty Points change

Post by Granny WeatherWax » Thu Jul 13, 2023 9:16 am

Leisure wrote:
Thu Jul 13, 2023 7:47 am
They'll be added as the season goes along and then at the end of the season you'll lose your points from 2918/19.
So not really 5 years rolling then.

Does that mean they will need to keep adjusting the sales brackets as more people might hit top bracket during the season, rendering the new way of doing it a bit pointless.

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Re: Loyalty Points change

Post by aggi » Thu Jul 13, 2023 9:22 am

Leisure wrote:
Thu Jul 13, 2023 7:47 am
They'll be added as the season goes along and then at the end of the season you'll lose your points from 2918/19.
Cheers.

I wonder how dynamic they'll be with the points required for different games or whether they'll just be pretty fixed like previous seasons.

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Re: Loyalty Points change

Post by Big Vinny K » Thu Jul 13, 2023 9:31 am

Granny WeatherWax wrote:
Thu Jul 13, 2023 9:16 am
So not really 5 years rolling then.

Does that mean they will need to keep adjusting the sales brackets as more people might hit top bracket during the season, rendering the new way of doing it a bit pointless.
As long as you buy your season ticket next year then presumably your points will stay around the same give or take the away games and cup games you attend.
I’m guessing during the last 5 years the season ticket sales have been pretty similar each year - if in 2018/19 they were only 13k for example then yes you could have more people with more points next season.
But I thought the season ticket sales were pretty consistently around £16k so shouldn’t matter (I might be wrong on that)

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Re: Loyalty Points change

Post by ChorltonCharlie » Thu Jul 13, 2023 9:47 am

If the club has any sense they’ll work out the cut off for the people that attend on average all home games and 2/3’s of away games. That can be done on a game by game basis. Then just leave the rest to all ST holders. The whole point of these schemes is to make sure the people who go home and away and barely miss a game get a ticket for the most in demand games. Which we know historically is very few for our club.

I say that as someone with a high points total and not a long way shy of that kind of average. So it doesn’t suit me personally, but we need to get away from this idea that someone who averages 9 away games a season is a better fan someone who does 8.

As most of our away games either don’t sell out or go to general sale to all ST holders, it means that any fan no matter how old or how new, knows that if they attend the majority, then sooner or later that loyalty will be rewarded.

If you pick and choose your away games then you can’t really complain that you’re not prioritised for the biggest.

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Re: Loyalty Points change

Post by Leisure » Thu Jul 13, 2023 10:26 am

Granny WeatherWax wrote:
Thu Jul 13, 2023 9:16 am
So not really 5 years rolling then.

Does that mean they will need to keep adjusting the sales brackets as more people might hit top bracket during the season, rendering the new way of doing it a bit pointless.
It's a 5 full years rolling plus the current season. They may need to adjust the sales brackets to take account of increasing points totals but they'll be adjusting it anyway for certain low allocation games.

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