24/25 Season Tickets

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Rileybobs
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Re: 24/25 Season Tickets

Post by Rileybobs » Fri Aug 09, 2024 1:05 pm

My brother's arrived at my parents' old address where they haven't lived for about 5 years, fortunately the new owner still had their details and gave them a call to collect.

I actually find it pretty funny that the club manage to cock up almost everything they do when it comes to communication/administration etc.

Funkydrummer
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Re: 24/25 Season Tickets

Post by Funkydrummer » Fri Aug 09, 2024 1:26 pm

Rileybobs wrote:
Fri Aug 09, 2024 1:05 pm
My brother's arrived at my parents' old address where they haven't lived for about 5 years, fortunately the new owner still had their details and gave them a call to collect.

I actually find it pretty funny that the club manage to cock up almost everything they do when it comes to communication/administration etc.
You're right, it would be funny if it wasn't so pathetic, amateur and downright frustrating. A multi million pound business/operation with a chad valley IT system and an incompetent IT manager. Truly shocking.

If it wasn't the sort of business that has a loyal customer base, that's unlikely to go elsewhere and/or change allegiance, they would have gone bust ages ago. The only realistic alternative is for fans to pack it in and pursue another interest.

Boy, am I getting old or what ? :lol:
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Jamesy
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Re: 24/25 Season Tickets

Post by Jamesy » Fri Aug 09, 2024 1:34 pm

They should stock big flappy shoes and spinning illuminated bow ties down at the club shop. Not to sell, but to give to staff members to wear.

Becx
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Re: 24/25 Season Tickets

Post by Becx » Fri Aug 09, 2024 1:42 pm

Jamesy wrote:
Fri Aug 09, 2024 1:34 pm
They should stock big flappy shoes and spinning illuminated bow ties down at the club shop. Not to sell, but to give to staff members to wear.
To be fair it's probably some total cock up higher up than the poor guys getting stick in the offices and on the phones, we received 1 of 3 tickets this morning, all registered to the same address! if they have sent son in laws to his parents address that's ok, if they have sent mine to my old address then it's gone as the new occupants are crazy!!

Darthlaw
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Re: 24/25 Season Tickets

Post by Darthlaw » Fri Aug 09, 2024 2:01 pm

We've lived at our address for 4 years and ours turned up today.

Claret Till I Die
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Re: 24/25 Season Tickets

Post by Claret Till I Die » Fri Aug 09, 2024 2:39 pm

We've been at our address for 26 years and still no ST arrived

sjb
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Re: 24/25 Season Tickets

Post by sjb » Fri Aug 09, 2024 2:42 pm

Postman just been and still no sign of mine.

PoshClaret
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Re: 24/25 Season Tickets

Post by PoshClaret » Fri Aug 09, 2024 3:14 pm

No season tickets received down here at Peterborough yet

dougcollins
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Re: 24/25 Season Tickets

Post by dougcollins » Fri Aug 09, 2024 3:24 pm

sjb wrote:
Fri Aug 09, 2024 2:42 pm
Postman just been and still no sign of mine.
Ditto.

Deja vous from last season. Made the first home game an absolute joy, here was I thinking I won't have to do all that queueing again.

I've been at this address for over ten years, all my away tickets are posted here.

lakedistrictclaret
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Re: 24/25 Season Tickets

Post by lakedistrictclaret » Fri Aug 09, 2024 3:29 pm

Mine arrived yesterday in the north-west corner of the Lake District.
I've never had any problems with receiving season tickets, or away tickets, but obviously some people do.
Surely it can't be that difficult to get it right?

ClaretTony
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Re: 24/25 Season Tickets

Post by ClaretTony » Fri Aug 09, 2024 3:30 pm

lakedistrictclaret wrote:
Fri Aug 09, 2024 3:29 pm

Surely it can't be that difficult to get it right?
You'd think not but they seem to make it so

MT03ALG
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Re: 24/25 Season Tickets

Post by MT03ALG » Fri Aug 09, 2024 3:39 pm

No Season Ticket here in Colne as yet, good job we are playing away first....

Stayingup
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Re: 24/25 Season Tickets

Post by Stayingup » Fri Aug 09, 2024 3:52 pm

Received yesterday.

ClaytonClaret79
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Re: 24/25 Season Tickets

Post by ClaytonClaret79 » Fri Aug 09, 2024 4:09 pm

Finally got my season ticket.But got delivered to my old address which I moved from nearly 2 years ago

claret3561
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Re: 24/25 Season Tickets

Post by claret3561 » Fri Aug 09, 2024 4:14 pm

Nothing in Gloucester yet

strayclaret
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Re: 24/25 Season Tickets

Post by strayclaret » Fri Aug 09, 2024 4:24 pm

Received here in Minskip along with new away shirt 😁

Row x
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Re: 24/25 Season Tickets

Post by Row x » Fri Aug 09, 2024 4:49 pm

MT03ALG wrote:
Fri Aug 09, 2024 3:39 pm
No Season Ticket here in Colne as yet, good job we are playing away first....
They would have been posted earlier should we have been at home

Turftalkers mentor
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Re: 24/25 Season Tickets

Post by Turftalkers mentor » Fri Aug 09, 2024 4:55 pm

It just shows this board is invaluable at times , after reading the previous comments and not having had mine delivered
( although it came to the correct address last year )
I called at my previous address , yes it was there .
It really is a shambles the ticket office and somebody needs taking to task .
However it will probably somebody low on the ladder who gets the blame instead of the ticket office management

Fizzy
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Re: 24/25 Season Tickets

Post by Fizzy » Fri Aug 09, 2024 5:04 pm

Still nothing! :|

Sheedyclaret
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Re: 24/25 Season Tickets

Post by Sheedyclaret » Fri Aug 09, 2024 5:11 pm

Mine just arrived

dougcollins
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Re: 24/25 Season Tickets

Post by dougcollins » Fri Aug 09, 2024 6:53 pm

Row x wrote:
Fri Aug 09, 2024 4:49 pm
They would have been posted earlier should we have been at home
Hi Al.

Row x
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Re: 24/25 Season Tickets

Post by Row x » Fri Aug 09, 2024 7:02 pm

dougcollins wrote:
Fri Aug 09, 2024 6:53 pm
Hi Al.
Just going off personal experience. I don't live in Burnley, and since 1973 have always had my season ticket in my possession for the first home game

dougcollins
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Re: 24/25 Season Tickets

Post by dougcollins » Fri Aug 09, 2024 7:19 pm

Row x wrote:
Fri Aug 09, 2024 7:02 pm
Just going off personal experience. I don't live in Burnley, and since 1973 have always had my season ticket in my possession for the first home game
That's nice.

I didn't get mine prior to the first home game last season.

Holtyclaret
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Re: 24/25 Season Tickets

Post by Holtyclaret » Fri Aug 09, 2024 7:43 pm

My sons arrived (Oxfordshire ) and mine was sent to my brothers parents in laws in Solihull, an address my brother used to use for his Uk Mail years ago. His wife’s hasn’t arrived but his did with mine.

Only link is I’m friends and family with my brother.

Oddly bought a shirt a month ago and that was delivered fine and last years ticket arrived fine.

Luckily it’s been retrieved and forwarded on now but it’s really odd the club haven’t addressed / acknowledged the issue yet.

jsb1990123
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Re: 24/25 Season Tickets

Post by jsb1990123 » Fri Aug 09, 2024 8:39 pm

mine hasnt arrive yet, and im in colne

xxmunkyennuixx
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Re: 24/25 Season Tickets

Post by xxmunkyennuixx » Sat Aug 10, 2024 12:38 am

Informed them of a change of address in late June. Read this thread and thought I would check. Sent to old address. They sent download instructions and I've managed to download for the next game and will go from there.

n_ero
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Re: 24/25 Season Tickets

Post by n_ero » Sat Aug 10, 2024 12:47 am

We’ve had one out of four delivered to Saltaire.

ClaretTony
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Re: 24/25 Season Tickets

Post by ClaretTony » Sat Aug 10, 2024 9:04 am

Holtyclaret wrote:
Fri Aug 09, 2024 7:43 pm
but it’s really odd the club haven’t addressed / acknowledged the issue yet.
They never acknowledge any issues

Leisure
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Re: 24/25 Season Tickets

Post by Leisure » Sat Aug 10, 2024 10:16 am

Still not received ours yet.

Jamesy
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Re: 24/25 Season Tickets

Post by Jamesy » Sat Aug 10, 2024 10:36 am

ClaretTony wrote:
Sat Aug 10, 2024 9:04 am
They never acknowledge any issues
They are not going to own up to incompetence.

jedi_master
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Re: 24/25 Season Tickets

Post by jedi_master » Sat Aug 10, 2024 10:39 am

Mine just dropped through the door in Chesterfield.

ArnoldBenson
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Re: 24/25 Season Tickets

Post by ArnoldBenson » Sat Aug 10, 2024 11:29 am

Tickets arrived today. Grandson's says 'under 12'. Previous ticket was 'under 18' and paid for that again. Also, it's in North Upper and as far as I recall they don't do 'under 12s' other than Jimmy Mac stand.

Row x
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Re: 24/25 Season Tickets

Post by Row x » Sat Aug 10, 2024 11:42 am

Jamesy wrote:
Sat Aug 10, 2024 10:36 am
They are not going to own up to incompetence.
Does any company?

Jamesy
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Re: 24/25 Season Tickets

Post by Jamesy » Sat Aug 10, 2024 11:49 am

Row x wrote:
Sat Aug 10, 2024 11:42 am
Does any company?
Not many. That is why I said it.
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MT03ALG
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Re: 24/25 Season Tickets

Post by MT03ALG » Sat Aug 10, 2024 11:50 am

Row x wrote:
Fri Aug 09, 2024 4:49 pm
They would have been posted earlier should we have been at home
I have my doubts about that.....

ac99
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Re: 24/25 Season Tickets

Post by ac99 » Sat Aug 10, 2024 1:20 pm

Mine went to an address I've never lived at! My ex-wife's address to be precise who has subsequently moved. How in the wide wide world of sport did that happen? What an absolute circus

Conroysleftfoot
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Re: 24/25 Season Tickets

Post by Conroysleftfoot » Sat Aug 10, 2024 1:51 pm

Arrived today.

Row x
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Re: 24/25 Season Tickets

Post by Row x » Sat Aug 10, 2024 1:54 pm

ac99 wrote:
Sat Aug 10, 2024 1:20 pm
Mine went to an address I've never lived at! My ex-wife's address to be precise who has subsequently moved. How in the wide wide world of sport did that happen? What an absolute circus
They must have had the address on record linked to you at some point

MT03ALG
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Re: 24/25 Season Tickets

Post by MT03ALG » Sat Aug 10, 2024 2:04 pm

Season Tickets have now reached the outpost of Colne :lol: :lol:

G0foste
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Re: 24/25 Season Tickets

Post by G0foste » Sat Aug 10, 2024 2:49 pm

Ours came no problem, however my dad's came to his right address but had my name on it.

NewClaret
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Re: 24/25 Season Tickets

Post by NewClaret » Sat Aug 10, 2024 3:31 pm

Ours also arrived no problem earlier in the week.

ac99
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Re: 24/25 Season Tickets

Post by ac99 » Sat Aug 10, 2024 3:57 pm

Row x wrote:
Sat Aug 10, 2024 1:54 pm
They must have had the address on record linked to you at some point
My son lived there for a time. Not been there for nearly 12 months

ClaretTony
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Re: 24/25 Season Tickets

Post by ClaretTony » Sat Aug 10, 2024 4:37 pm

Mine arrived this morning while I was at Gawthorpe

tybfc
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Re: 24/25 Season Tickets

Post by tybfc » Sat Aug 10, 2024 4:40 pm

I moved house on the day we won the Championship at Deadwood and all my away tickets have been coming to my new home no problem.

No prizes guessing where my season ticket arrived some time last week.

Claretitus
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Re: 24/25 Season Tickets

Post by Claretitus » Sat Aug 10, 2024 7:37 pm

Mine arrived in Broughton, Preston, yesterday. Must admit I had my doubts that it would arrive in time, and I certainly wouldn’t have bothered queuing up on the 17th to get it. Probably would have just asked for my money back, as a certain amount of apathy has set in anyway.

claretburns
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Re: 24/25 Season Tickets

Post by claretburns » Sat Aug 10, 2024 10:02 pm

Still received nothing so no doubt it has gone to my old address despite TO assurances the address had been updated. Without a chance to get down there before next Saturday looks like some time spent queuing up will be needed to sort out this completely avoidable mess.

quoonbeatz
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Re: 24/25 Season Tickets

Post by quoonbeatz » Sat Aug 10, 2024 10:08 pm

Sent all 5 of ours to my brother's. 4 of us have never lived there.

Burnley1989
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Re: 24/25 Season Tickets

Post by Burnley1989 » Sat Aug 10, 2024 10:13 pm

Had a chat with a group of season ticket holders today, quite a few had been sent to the wrong address, my dad's were sent to an address he moved out of 4 years ago, he's had a season ticket from 2 addresses since so god only knows how they've done that.

Burnley1989
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Re: 24/25 Season Tickets

Post by Burnley1989 » Sat Aug 10, 2024 10:14 pm

quoonbeatz wrote:
Sat Aug 10, 2024 10:08 pm
Sent all 5 of ours to my brother's. 4 of us have never lived there.
:lol: :lol: :lol: :lol:
Wow

fidelcastro
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Re: 24/25 Season Tickets

Post by fidelcastro » Sat Aug 10, 2024 10:21 pm

They couldn't have cocked this up any better if they'd tried! 🙈

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