2025/26: Burnley v Derby County – Cup Ticket Information

[ClaretTony]

Ticket details for League Cup tie v Derby

https://www.uptheclarets.com/2025-26-bu ... nformation

[Burnleyareback2]

So cheaper than the friendly last weekend?!

Thanks CT

[Leisure]

So cheaper than the friendly last weekend?!

Thanks CT

Same for ST holders I think.

[Higham_Claret]

Any suggestion of loyalty points being added when purchasing tickets for this game?

[mybloodisclaret]

Let's hope it's better than last time Derby visited Turf Moor. That was a poor game last season.

[Leisure]

Any suggestion of loyalty points being added when purchasing tickets for this game?

I'll ask the question.

[ClaretTony]

Any suggestion of loyalty points being added when purchasing tickets for this game?

Always had loyalty points for home cup games previously

[ClaretTony]

So cheaper than the friendly last weekend?!

Thanks CT

That was my first thought, good prices for this one though.

[Leisure]

Loyalty points will be awarded for attendance, not purchase.

[wilks_bfc]

Loyalty points will be awarded for attendance, not purchase.

That’ll be to stop sneaky people purchasing their nephews a ticket for £5 for the night cup games that he was unable to attend just to build his points up


Not that I ever did that

[Leisure]

Bump.

[fidelcastro]

It's definitely not been chosen for telly then?

[Row x]

It's definitely not been chosen for telly then?

All games were televised in the last round

[jrgbfc]

Thought it would make sense to not open the full ground for this one.

[Leisure]

On sale today from 10am.

[ClaretTony]

Any suggestion of loyalty points being added when purchasing tickets for this game?

They don't add them at purchase now - people were buying tickets, getting their points and then getting refunds, so they apply them after the game. The Spurs points went on yesterday.

[ClaretTony]

I'm just trying to get some Derby tickets for myself and friends & family but only seems to be allowing me to buy my own.

[Orangebernard]

Currently showing as no longer on sale! I’m assuming this is a temporary glitch.

[bfcbri]

I also got that message about no longer on sale

You have to login and then go to your account and then manage tickets to get it. It was well hidden!!

[ClaretTony]

Click on the top right to get your profile and you should see Carabao Cup Reserved Tickets - the problem I had was that I could only assign tickets for friends & family and needed to manage them. I had to phone the ticket office. They set them all up as manage and then they became available online.

[Leisure]

THIS EVENT IS NO LONGER ONSALE THROUGH THE TICKETING SITE OR IT HAS SOLD OUT !!!!!!!!!!!

[Orangebernard]

I also got that message about no longer on sale

You have to login and then go to your account and then manage tickets to get it. It was well hidden!!

Thanks. I must be getting a bit slow or maybe it’s a stupid way to sell tickets! Of course it could be that I have missed the full and clear instructions in which case I’m definitely slowing down in my understanding.

[Leisure]

Click on the top right to get your profile and you should see Carabao Cup Reserved Tickets - the problem I had was that I could only assign tickets for friends & family and needed to manage them. I had to phone the ticket office. They set them all up as manage and then they became available online.

Can't see this option??? Where does it tell you to do this?

[ClaretTony]

Can't see this option??? Where does it tell you to do this?

To manage them I had to phone the ticket office and they did it for me which then allowed me to buy the tickets I needed.

[Higham_Claret]

Click on the log-in avatar (outline of head) and then a pop-up box opens within which should be Manage My Tickets specifically stating Carabao Cup. Clicking on that presents you with the option to purchase your assigned seat. I hope this helps.

[Bosscat]

On sale today from 10am.

Are you sure

Screenshot_20250819_105226_Samsung Internet.jpg (225.41 KiB) Viewed 633 times

[Leisure]

Are you sure Screenshot_20250819_105226_Samsung Internet.jpg

Yes I am but it's like being in the Crystal Maze trying to buy them!

[Leisure]

Season Ticket Holders (to purchase own seats)
Tue 19th August at 10 a.m. until midnight on the same day

Anyone found a way to purchase for people in your Friends and Family??

[Higham_Claret]

With reference to the screenshot image, if you click on the head and shoulders icon, then within the pop-up box that appears you should see a heading Manage My Tickets and look for the Carabao Cup link

[claretonthecoast1882]

Decent effort to sell out the whole ground in 20 minutes for a below average League cup draw

[ClaretTony]

Are you sure Screenshot_20250819_105226_Samsung Internet.jpg

you are looking in the wrong place.

Click on the head/shoulders in the top right and look at your notifications - it shows the tickets there.

You need a degree to navigate this ticketing site.

[Bosscat]

Yes I am but it's like being in the Crystal Maze trying to buy them!

I know what a sh*t show .... had to go into my BFC Membership area to buy the ticket sorted now

[Bosscat]

you are looking in the wrong place.

Click on the head in the top right and look at your notifications - it shows the tickets there.

I know Tony all sorted

[Leisure]

you are looking in the wrong place.

Click on the head/shoulders in the top right and look at your notifications - it shows the tickets there.

You need a degree to navigate this ticketing site.

Tony - Where on the Club website does it tell you to do this? On the website under How to purchase I've clicked on buy 'Online' and can't even see this game!

[Bosscat]

Tony - Where on the Club website does it tell you to do this? On the website under How to purchase I've clicked on buy 'Online' and can't even see this game!

Exactly Pete ... it was only reading this thread I got that information....

[Claret Till I Die]

Tony - Where on the Club website does it tell you to do this? On the website under How to purchase I've clicked on buy 'Online' and can't even see this game!

Me neither Pete, I've even had an email stating that I can claim my seat but it doesn't show when I've clicked on that! Currently at position 7 in the queue on the phone!

[bodge]

Worked fine here as per Higham Claret's advice above.

[fatboy47]

So cheaper than the friendly last weekend?!

I'm sure they'll let you pay more if you ask them.

[ClaretTony]

Worked fine here as per Higham Claret's advice above.

You would think we might have been told that's how you did it

[Higham_Claret]

I agree CT. I only fathomed it out courtesy of other posters’ kind contributions above. I was keen to share it on a timely basis with others struggling with the process

[Spijed]

Anyone found a way to purchase for people in your Friends and Family??

I can't find a way to do that - any answers?

[agreenwood]

I can't find a way to do that - any answers?

Tony’s answered it above. You have to phone up.

It’s far harder than it needs to be, but that’s the answer.

[RickyBobby]

Not even an option to buy any Derby tickets online now. What a mess this is. Aren’t we supposed to be in the premier league?

[Leisure]

I can't find a way to do that - any answers?

Think that you have to be able to 'Manage' them in your F & F.

[Targetman]

I can't find a way to do that - any answers?

I had the same problem, couldn't buy for anyone on my 'Family & Friends'.

I rang the ticket office about 10.30am and was told I was no.30 in the queue, I didn't bother hanging on.
I rang again at 12.30pm to be told I was no.2 in the queue.

The young girl who I spoke with said she would change my account to enable me to manage tickets for my Family & Friends.

When I logged back in I was then able to buy other tickets as well as my own.

[wadeswondergoal]

I managed to buy our three ST seats - it was a doddle.

They were already reserved in my basket when I logged in.

[Spijed]

Think that you have to be able to 'Manage' them in your F & F.

Why does it have to be so complicated?

[Row x]

I had the same problem, couldn't buy for anyone on my 'Family & Friends'.

I rang the ticket office about 10.30am and was told I was no.30 in the queue, I didn't bother hanging on.
I rang again at 12.30pm to be told I was no.2 in the queue.

The young girl who I spoke with said she would change my account to enable me to manage tickets for my Family & Friends.

When I logged back in I was then able to buy other tickets as well as my own.

It changed at some point last season, around the time I purchased season tickets, that you had to set up to manage the tickets, I think someone put the instructions on here.
Once done it been easy to buy tickets for those you manage, and to put them on the exchange etc etc

[Row x]

Why does it have to be so complicated?

It's not, once you've set it up to manage the tickets of friends and family

[Walton]

The assumption is they can't do the whole stadium map thing because at the minute the tickets are only available for current ST holders to reserve their seats.

Once that reserve drops off, the familiar map will be available.