2025/26: Manchester United v Burnley – Ticket Information

[ClaretTony]

Not sure its that ridiculous, its only a back up for those who already have tickets.

Whatever they are it’s a nonsense sending them out as late as this.

[Leisure]

Not sure its that ridiculous, its only a back up for those who already have tickets.

So should this then happen for every away game?

[Row x]

So should this then happen for every away game?

Back up emails?
No problem if thats what they want to do

I got one today from northern rail for my trip tomorrow
Not for one minute did i think they sent it out late I'm not travelling till tomorrow

[Leisure]

Back up emails?
No problem if thats what they want to do

I got one today from northern rail for my trip tomorrow
Not for one minute did i think they sent it out late I'm not travelling till tomorrow

But some prior information/communication as to why the backup was considered necessary would alleviate concern by people. Especially when we've never had this previously!

[Row x]

But some prior information/communication as to why the backup was considered necessary would alleviate concern by people. Especially when we've never had this previously!

Might be a thing united do
Why would anyone be concerned, it clearly states what the email is

[Leisure]

Might be a thing united do
Why would anyone be concerned, it clearly states what the email is

Well for a start, the QR codes on the original email and the 2nd one aren't the same!

[Row x]

Well for a start, the QR codes on the original email and the 2nd one aren't the same!

And?
It's a different document.

[ClaretTony]

Might be a thing united do
Why would anyone be concerned, it clearly states what the email is

They are Burnley tickets rather than United tickets

[Row x]

They are Burnley tickets rather than United tickets

But they must come from United originally

Burnley wouldn't be able to create a QR code that allows you access to Old Trafford

[Leisure]

And?
It's a different document.

So which is the correct one?

[Row x]

So which is the correct one?

Whichever one you want to use, then the other will be cancelled, like if you use the season ticket in the Burnley app, you couldn't then use the one in your Google wallet

[ClaretTony]

But they must come from United originally

Burnley wouldn't be able to create a QR code that allows you access to Old Trafford

They are very definitely Burnley tickets and not United tickets. Only had that once before at Swansea last season.

[claret wizard]

I suspect that none of these tickets are the clubs anymore. It’s all controlled by ticketmaster, who Utd also use. So there will be an option for Utd’s ticketmaster account to make the various QR codes for the away supporters available to the Burnley ticketmaster account and send the follow up emails for both the digital tickets and the QR codes. Why they have resent it might not be even known by our ticket office. It could just be a ticketmaster thing.

[Claret Till I Die]

I suspect that none of these tickets are the clubs anymore. It’s all controlled by ticketmaster, who Utd also use. So there will be an option for Utd’s ticketmaster account to make the various QR codes for the away supporters available to the Burnley ticketmaster account and send the follow up emails for both the digital tickets and the QR codes. Why they have resent it might not be even known by our ticket office. It could just be a ticketmaster thing.

My email was received today from the ticket office email address

[wilks_bfc]

My email was received today from the ticket office email address

That’s normal.
Most people won’t even realise/know we use Ticketmaster.

If you order a ticket from “Burnley Football Club” you’d expect an email from them, not Ticketmaster.

It’s similar where I work, I can send emails out from the department I work in rather than my actual email

[BleedingClaret]

I’m hoping next time I buy a pie that I get two

[Claret Till I Die]

That’s normal.
Most people won’t even realise/know we use Ticketmaster.

If you order a ticket from “Burnley Football Club” you’d expect an email from them, not Ticketmaster.

It’s similar where I work, I can send emails out from the department I work in rather than my actual email

Some of my ticket emails have been from ticketmaster though this one was from the ticket office address. In a previous job I could send emails from a group email or my own.

[BleedingClaret]

In other news when I go to the Ticket wallet on my BFC APP it turns my phone brightness up to max!

[MeeActon1]

So which is the correct one?

Explained on the latest e-ticket. I’m led to believe that Man Utd aren’t doing ticket office collections for away fans (which is naughty) so perhaps this is an alternative?